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Brian West

Overview Reviews (82) Inventory (264)

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Brian West

Brian West | Page 3

Sales Associate

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Passionate about cars and dedicated to excellent customer service, I take pride in helping others with a positive attitude and attention to detail. Outside of work, my greatest joy comes from spending time with my wife and our two amazing daughters.

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4.9

82 Reviews

Overview Reviews (82) Inventory (264)

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

Languages Spoken

English

4.9

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Brian West

May 08, 2026

Dealership Rating

Employee Rating

I purchased my new atlas st city vw of highland. Joe leduc was great! Highly recommend! Joe leduc was great! Highly recommend! More

by mikhilrehan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe LeDuc

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May 08, 2026 -

City Volkswagen of Highland responded

It’s fantastic to hear you’re enjoying your new Volkswagen Atlas and would recommend our team. Joe was happy to guide you through every step of the purchase. Enjoy exploring the road ahead in your Atlas! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 07, 2026

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Employee Rating

Joe Leduc was my salesman and he was AMAZING. .super informed and very patient. Buying a car usually is a pain..today, it wasn't. Thank you Joe! .super informed and very patient. Buying a car usually is a pain..today, it wasn't. Thank you Joe! More

by watt.jason1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe LeDuc

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May 07, 2026 -

City Volkswagen of Highland responded

Fantastic to hear Joe’s expertise and patience made buying your used Volkswagen Tiguan smooth and hassle-free. Congratulations on your Tiguan and thank you for sharing your experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 04, 2026

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Employee Rating

Jacob was amazing He did great getting us the car that we wanted and was very knowledgeable wanted and was very knowledgeable More

by juanychio02

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Thomas, Jacob Bodnar

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May 04, 2026 -

City Volkswagen of Highland responded

It’s great to hear that Jacob guided you to the perfect Volkswagen Taos with his expertise. Enjoy every drive and we look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 04, 2026

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Employee Rating

Great experience! Would highly recommend going to here. Also, make sure you ask for Jacob. He was great to work with! Would highly recommend going to here. Also, make sure you ask for Jacob. He was great to work with! More

by stephgarner88

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Bodnar

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May 04, 2026 -

City Volkswagen of Highland responded

It’s fantastic to know you had a great experience and that Jacob provided such outstanding service. We appreciate your recommendation and are delighted you chose a Volkswagen. Enjoy your new vehicle and feel free to reach out if you need anything. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 30, 2026

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Employee Rating

Joe and Brian both worked hard to get me into something I love and was comfortable with. love and was comfortable with. More

by stormy1517

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe LeDuc

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Apr 30, 2026 -

City Volkswagen of Highland responded

Thank you for sharing your five-star experience. We're thrilled Joe and Brian helped you find a new Volkswagen Atlas you love and feel comfortable with. Congratulations on your Atlas and safe travels ahead. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 25, 2026

Dealership Rating

Employee Rating

Brian was a pleasure to work with, he is a great guy and easy to talk to. Very personable, reasonable and a man of his word. Not the best at rock paper scissors though 🪨 📄 ✂️ 🫱🏼‍🫲🏽 easy to talk to. Very personable, reasonable and a man of his word. Not the best at rock paper scissors though 🪨 📄 ✂️ 🫱🏼‍🫲🏽 More

by RockPaperScissors

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rolando Pena

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Apr 25, 2026 -

City Volkswagen of Highland responded

Thank you for highlighting Brian’s friendly, honest assistance during your used Volkswagen purchase. We’re happy to hear the process was smooth and enjoyable, even if Brian needs a few more rounds of rock paper scissors. Congratulations on your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 10, 2026

Dealership Rating

Employee Rating

Joe LeDuc of City Volkswagen of Highland helped us every step of the way with our trade-in and into our new vehicle. He is such a truly amazing person. We hit the lottery to get him as our sales rep. He is step of the way with our trade-in and into our new vehicle. He is such a truly amazing person. We hit the lottery to get him as our sales rep. He is the most genuine human we have had the privilege to purchase a vehicle from and we are grateful. By far, this is the most pleasant car buying experience we've ever had. Thank you, Joe and the rest of the supportive team at City Volkswagen. More

by Synthia Fagen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Woods, Joe LeDuc, Daveed Allen

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Apr 10, 2026 -

City Volkswagen of Highland responded

Your review made our day. We’re delighted that Joe guided you through your trade-in and purchase of your new Volkswagen so smoothly and genuinely. Please reach out if we can help further. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 09, 2026

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Employee Rating

I’ve always had a great experience when purchasing from this dealership. Brian ADHD Rolando got me in and out quickly!! New car!! this dealership. Brian ADHD Rolando got me in and out quickly!! New car!! More

by PLIVINGSTON6190

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Thomas, Rolando Pena

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Apr 10, 2026 -

City Volkswagen of Highland responded

We appreciate your continued trust and are glad to hear Brian and Rolando made the process so smooth. It’s great that you’re enjoying your new car. We look forward to helping you again in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 07, 2026

Dealership Rating

Employee Rating

Andy’s so helpful, patient, knowledgeable and professional! He’s made the whole process feel “not so bad”! Thank you Andy! professional! He’s made the whole process feel “not so bad”! Thank you Andy! More

by donnette

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston

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Apr 07, 2026 -

City Volkswagen of Highland responded

We’re thrilled Andy’s expertise and patience made every step feel effortless. Congratulations on your Buick Enclave. Thank you for choosing us, and we look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 07, 2026

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Employee Rating

Big shout out to Andy Mcquiston. He help me get a nice SUV Buick. Thank you Andy. Great guy. He help me get a nice SUV Buick. Thank you Andy. Great guy. More

by torre85allen

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston

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Apr 07, 2026 -

City Volkswagen of Highland responded

It’s great to hear Andy helped you find a Buick you love. We appreciate you sharing this. Please reach out if we can assist again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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