Jacob was incredibly patient with me, and made sure I
understood the process. I appreciated his extensive knowledge about my vehicle and the next steps I needed to take.
understood the process. I appreciated his extensive knowledge about my vehicle and the next steps I needed to take.
More
by Delisa
Nov 12, 2026 -
City Volkswagen of Highland responded
We're glad Jacob took the time to explain your purchase process and next steps clearly. Your kind words about his expertise with your Volkswagen Taos mean a lot to our team.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob was knowledge and made the process very smooth.
In and out in about three hours.
In and out in about three hours.
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by holly_dunn
Nov 08, 2026 -
City Volkswagen of Highland responded
We’re pleased Jacob’s expertise helped make your Volkswagen Atlas purchase feel effortless. Congratulations on your new vehicle!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great car sales man with a go to attitude and willing to
find any answer to questions asked.
find any answer to questions asked.
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by Isaitorres3434
Nov 07, 2026 -
City Volkswagen of Highland responded
We're pleased Jacob took an eager, resourceful approach to answering your questions. Congratulations on your new Volkswagen GLI!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
⭐⭐⭐⭐⭐
I had a great experience working with Jacob at
City Volkswagen of Highland! He was professional, patient, knowledgeable, and very helpful throughout the entire process. He took the time to answer
City Volkswagen of Highland! He was professional, patient, knowledgeable, and very helpful throughout the entire process. He took the time to answer all my questions, address my concerns, and work hard to get me the best deal possible. I truly appreciate his honesty, communication, and excellent customer service. I highly recommend Jacob to anyone looking to purchase a vehicle!
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by Jrobinson21879
Nov 04, 2026 -
City Volkswagen of Highland responded
Your recognition of Jacob’s clear communication and attention to your questions means a lot to our team. We’re happy you felt supported throughout your new Volkswagen Atlas purchase, and we appreciate your recommendation!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
He made evening easy.
I have him all the pay stubs, and my insurance agent called him to exchange info. All good.
I have him all the pay stubs, and my insurance agent called him to exchange info. All good.
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by C1919
Oct 28, 2026 -
City Volkswagen of Highland responded
We're glad Jacob made purchasing your new Volkswagen Jetta feel straightforward and that exchanging information with your insurance agent went smoothly.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob was professional and friendly!
I highly recommend him if you’re looking to purchase a vehicle!
I highly recommend him if you’re looking to purchase a vehicle!
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by torris74
Oct 28, 2026 -
City Volkswagen of Highland responded
Your recommendation of Jacob means a lot to our team. We're happy you enjoyed his welcoming approach during your new Volkswagen Jetta purchase.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob and Nick were amazing, helped us get what we want
and very professional! Highly recommend anyone down to City Volkswagen of Highland!
and very professional! Highly recommend anyone down to City Volkswagen of Highland!
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by Danny19644
Other Employees Tagged:
Nick Ferguson
Oct 22, 2026 -
City Volkswagen of Highland responded
Our team enjoyed helping you with your purchase of the Volkswagen Atlas Cross Sport. Hearing you found Jacob and Nick so helpful and professional means a lot to us.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob was very helpful and respect and great working with
he made a way for us and got us what we want
he made a way for us and got us what we want
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by Elboybust
Service Price Transparency
Other Employees Tagged:
Nick Ferguson
Oct 22, 2026 -
City Volkswagen of Highland responded
Knowing that Jacob’s assistance helped you get exactly what you wanted from the service on your Atlas means a lot to our service department. Thank you for the five-star rating.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great service and answered a lot of questions!
Would definitely come back to the dealership.
Would definitely come back to the dealership.
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by Nevermorr
Other Employees Tagged:
Nick Ferguson
Oct 08, 2026 -
City Volkswagen of Highland responded
Knowing you found our service helpful and felt well-informed means a lot to our team. We look forward to welcoming you back to our dealership with your Golf R.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob,Nick and Alex could not have been more helpful when
I traded in my GTI for a Golf R.
They answered all my questions and were always very polite and courteous.
Would highly recommend this dealership
I traded in my GTI for a Golf R.
They answered all my questions and were always very polite and courteous.
Would highly recommend this dealership.
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by ameribrit
Other Employees Tagged:
Alex Ortiz
, Nick Ferguson
Oct 08, 2026 -
City Volkswagen of Highland responded
Our team enjoyed assisting you with the trade-in of your GTI and the purchase of your new Golf R. Knowing that Alex, Jacob, and Nick handled everything with courtesy and professionalism and answered all your questions is truly rewarding. Thank you for recommending our dealership.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
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