Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Brian Wilcox

May 22, 2025

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Employee Rating

The Long crew are knowledgeable about what my car needs and how to properly handle the vehicle and what is required. More

by Ryras-60
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Recommend Dealer
Yes

May 16, 2025

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Nice people, excellent service, Convenient location, Specially the service department, I arrived at my appointment time. Replacements vehicle is already for me Nice. More

by GARYYIP
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

May 14, 2025

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Great team! Great Service! The team is Always trying to do the very best for each customer. More

by JEFF@DUFFICY.NET
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Service Communication
Recommend Dealer
Yes

May 11, 2025

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Always greeted with a courteous, professional, I want to help you feeling. Always a great experience every time I visit for service. More

by EHOLMES0
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker , Eric Holmes, Rick Cicciu and Paul, all in the parts dept.

May 11, 2025

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Always courteous and very professional in greeting me as I come in for service. Leaves you with a feeling of quality people working at a highly qualified establishment. More

by EHOLMES0
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Recommend Dealer
Yes

May 10, 2025

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Excellent service , nice lowner vehicle, great communication with the service manager fair pricing for parts and services More

by TNORTON
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Recommend Dealer
Yes

April 26, 2025

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Responsive, helpful. Vehicle fixed as requested. The full detail work is first rate. Shuttle driver was also great. More

by jon
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

April 25, 2025

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Excellent Service and excellent communication as to when my truck would be ready. My truck was washed and vac out when I got there More

by GENTILERL
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Recommend Dealer
Yes

April 03, 2025

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I always get great service when I bring my vehicle in for service. Team is always friendly and explain everything in as much detail as I want. Highly recommend! More

by mfreeman99
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Recommend Dealer
Yes

March 28, 2025

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Long Cadillac went above and beyond to get me back behind the wheel of my Caddy ATS with necessary repairs and help to acknowledge my confidence in my dealer with excellence in service. Thank you Long Cadill More

by JNANNERY
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

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