Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Brian Wilcox

January 17, 2026

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Employee Rating

I recieved top notch service from Long Cadillac I highly recommend this dealer to everyone More

by JTO021360
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

January 16, 2026

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Timely and efficient Always a good experience. .. helpful, timely and efficient. Always a positive experience...Brian was helpful and informative. Work was done in a timely and efficient manner. More

by a.franzosa
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 16, 2026

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Employee Rating

Brian was extremely helpful, friendly and easy to work with. Dropped my car off at 8:30am and was ready to pick it up a few hours later! More

by arianna6
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 15, 2026

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Couldn't be a better experience. Honest, informative, and efficient. Brian Wilcox was excellent in communication More

by Sdaigle
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 12, 2026

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The Service at Long Cadillac is exceptional. Brian is always very helpful and he definitely knows his stuff. The car wash is a bonus! More

by nvburgos
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 11, 2026

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Very professional and friendly. Waiting area is very nice and clean. I like having the car washed after the service. More

by BKIDDER472
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 11, 2026

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Amazing customer service! David and Bruno did an outstanding job of making sure that I was taken care of! More

by GREGORYSHANNON
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima , Bruno and David

January 05, 2026

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Prompt professional service. Beautiful facility. Comfortable waiting area with plenty of snacks and beverages. Great More

by CFGOLDEN
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 04, 2026

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Employee Rating

Excellent service, comfortable waiting room! Brian keeps me informed on how the service is going! More

by MDW1818
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

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Employee Rating

Great service work. Fast appt, clean facility, easy access and gave a loaner. Will be back for service and maintinance. More

by BSC521
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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