Brian Wilcox | Page 13

There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More

by ztbird13 Verified Customer Verified Customer

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Always responsive to my vehicle problems. I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and the timely reports Brian provides. More

by CELTICS1969 Verified Customer Verified Customer

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The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More

by Mark Hooper Verified Customer Verified Customer

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A great dealership with great service, always friendly and helpful and a great value. Convenient to get to and a very comfortable facility. and helpful and a great value. Convenient to get to and a very comfortable facility. More

by PI_ZETA1169 Verified Customer Verified Customer

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Brian has always been accommodating, listening to what I need and making it happen. He also keeps me informed of the progress of my repairs and answers all my questions. need and making it happen. He also keeps me informed of the progress of my repairs and answers all my questions. More

by Macataldo26 Verified Customer Verified Customer

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Great place to have your car serviced. Very professional auto technicians and service consultants. Highly recommend Long service. Very professional auto technicians and service consultants. Highly recommend Long service. More

by MMAZUROSKI Verified Customer Verified Customer

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Jody was excellent about keeping me informed, what the issues were and the costs. Car delivered as promised issues were and the costs. Car delivered as promised More

by JIMSGRANMA Verified Customer Verified Customer

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BriAn is always pleasant and professional. He keeps track of all my service records refers back much like a doctor to ensure that nothing gets missed, it’s a pleasure to work with him. The dea He keeps track of all my service records refers back much like a doctor to ensure that nothing gets missed, it’s a pleasure to work with him. The dealership is lucky to have such an employee. More

by GAYLEDONNELL Verified Customer Verified Customer

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I always get great service from Brian. He does a great job and I’m pleased to do business with him. He does a great job and I’m pleased to do business with him. More

by JTOLEARY0 Verified Customer Verified Customer

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From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More

by Jeff Verified Customer Verified Customer

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