Brian Wilcox | Page 12
Service Advisor
Long Cadillac
218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772
142 Reviews
Write a Review142 Reviews of Brian Wilcox
July 21, 2024
From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More
Other Employees Tagged: Bob Morse, Jody Smith
July 19, 2024
They have always done an excellent job of maintaining my 1999 Cadillac. Top notch service 1999 Cadillac. Top notch service More
Other Employees Tagged: Andrew Parker, Jody Smith
July 19, 2024
It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. Brian greets me and asks what I need cause I just drop in with issues. More
Other Employees Tagged: Andrew Parker, Tohm Palaima, Bob Morse, Jody Smith
July 12, 2024
The people are very accommodating and helpful. We feel we can call them with any questions we might have. We feel we can call them with any questions we might have. More
Other Employees Tagged: Tohm Palaima, Hank Landry, Bob Morse
July 12, 2024
Always happy with Brian’s service; always quick to get back to me and addresses my concerns back to me and addresses my concerns More
Other Employees Tagged: Bob Morse, Jody Smith
June 23, 2024
I called for service when my car was stalling every time I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to Brian, he told me to bring it in right away. He called me with status reports & I had the car back within 3 days. That was great service! More
Other Employees Tagged: Bob Morse
June 23, 2024
I have been dealing with Long for over forty-years. They are the best, excellent sales staff and the finest service department . I am sure it will continue. They are the best, excellent sales staff and the finest service department . I am sure it will continue. More
Other Employees Tagged: Andrew Parker, Tohm Palaima, Darryl Dudyak, Bob Morse
June 19, 2024
Brian Wilcox is very easy to work with in service of our Caddy. Always friendly. Caddy. Always friendly. More
Other Employees Tagged: Darryl Dudyak , Andre Parker always gives good service,Darryl Dudyak great to buy a car from we bought 3

