Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 12

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Brian Wilcox

July 21, 2024

Dealership Rating
Employee Rating

From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

July 19, 2024

Dealership Rating
Employee Rating

They have always done an excellent job of maintaining my 1999 Cadillac. Top notch service More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Jody Smith

July 19, 2024

Dealership Rating
Employee Rating

It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. More

by SDYMEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2024

Dealership Rating
Employee Rating

The people are very accommodating and helpful. We feel we can call them with any questions we might have. More

by RPAP61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2024

Dealership Rating
Employee Rating

Always happy with Brian’s service; always quick to get back to me and addresses my concerns More

by Jessica Kalagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

July 10, 2024

Dealership Rating
Employee Rating

Very professional. Courteous and helpful. The service was performed in a timely fashion at a reasonable price. More

by MRDKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 01, 2024

Dealership Rating
Employee Rating

Great people that are always friendly and always deliver. Knowledgeable and experienced and offer a great value for the services they provide. More

by PI_ZETA1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 23, 2024

Dealership Rating
Employee Rating

I called for service when my car was stalling every time I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to More

by JEANNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

June 23, 2024

Dealership Rating
Employee Rating

I have been dealing with Long for over forty-years. They are the best, excellent sales staff and the finest service department . I am sure it will continue. More

by vbogigian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 19, 2024

Dealership Rating
Employee Rating

Brian Wilcox is very easy to work with in service of our Caddy. Always friendly. More

by VPSMARRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryl Dudyak , Andre Parker always gives good service,Darryl Dudyak great to buy a car from we bought 3

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