Bridjer Meadows

Is was great until I signed and paid the down payment. They took the car to finally run it through the shop. I guess they couldn’t do this when they got it in on the trade or the week before I could come They took the car to finally run it through the shop. I guess they couldn’t do this when they got it in on the trade or the week before I could come down to finish the paperwork. They found out something was wrong and it won’t pass emissions and took it to the shop. They couldn’t communicate that with me at al or answer my calls. I had to drive down to the dealership to have someone finally let me know. Was told that the shop said it was going to be $26,000 to fix it and that the dealership was trying to figure out the cheapest way to fix it. Try communicating that with me when they found this out and not ignoring my calls. That would be the best way to show customer service but the communication was gone as soon as they had me sign the paperwork and pay the down. One person told me the problem they found with the car at the shop. Then the next person said that they are waiting for the shop to figure out what is wrong. They could be honest and communicate but of course I am still waiting for them to even call me. Communication is very important. When you ghost me because you find a problem. That is when I see that they are trying to hide things from me. Was very disappointed how they treated me. This is the 3rd car I have purchased from them. Will not be going back and wouldn’t even tell my worst enemy to get a car from them. More

by TDROTHE Verified Customer Verified Customer

Helpful 0

Report | Print

Good attention and service throughout. I appreciated the input and interactions. I would buy again from Brent Brown Toyota I appreciated the input and interactions. I would buy again from Brent Brown Toyota More

by COSIMPSON2003 Verified Customer Verified Customer

Helpful 0

Report | Print

I came to Brent Brown dealership because my parents trusted them and I wanted a Toyota trusted them and I wanted a Toyota More

by susan.litster Verified Customer Verified Customer

Helpful 0

Report | Print

The team was very helpful in getting me what I wanted. They were quick and efficient They were quick and efficient More

by ERICCPOPE Verified Customer Verified Customer

Helpful 0

Report | Print

Wish the $12000 car was detailed and full of gas(: hard to reach finance dep to reach finance dep More

by AUDRYELARSEN.A Verified Customer Verified Customer

Helpful 0

Report | Print