Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 74

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
896 Reviews
4.9

896 Reviews

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896 Reviews of Brittaney Quick

August 05, 2021

Dealership Rating
Employee Rating

Great service every visit! Brittany and Jim were very courteous and followed up on the work that was requested. Loaner car is always a big plus More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk

Aug 05, 2021

BMW of Westlake responded

Thanks for the awesome review about Brittaney, Jim and BMW of Westlake!

August 04, 2021

Dealership Rating
Employee Rating

Good interaction with service advisors. Nice, clean and open waiting area. Pleasant experience overall. The rest of this is to fill the strange requirement of 25 words minimum. More

by HIZLAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Jim Strunk

Aug 04, 2021

BMW of Westlake responded

Thanks for the great review!

August 03, 2021

Dealership Rating
Employee Rating

I was very satisfied with the service performed and impressed by the clean waiting area but wish that there were more reading materials to pass the time. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

BMW of Westlake responded

Hello, thanks for letting us know about your great experience. Since the pandemic started we haven't really had many magazines out but we will for sure address this issue moving forward. Thanks!

July 31, 2021

Dealership Rating
Employee Rating

They always get us in fast for service, get the job done fast and are courteous and helpful. Even small issues are taken care of quickly. More

by TIM@TMSLAW.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2021

BMW of Westlake responded

Thanks for the great review!

July 31, 2021

Dealership Rating
Employee Rating

Very friendly and fast service , location convenient and very clean , all sitting service writers very friendly and smiling at 8 AM , must like there positions More

by RAMRAM439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassie Thadeus

Jul 31, 2021

BMW of Westlake responded

Thanks for taking the time to let us know about your positive experience!

July 28, 2021

Dealership Rating
Employee Rating

Great service at BMW. Very quick turn around time. John and Brittaney were very nice and friendly. They messaged me every step of the way. Thanks. More

by MSANDHU0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

Jul 28, 2021

BMW of Westlake responded

Thanks for the fantastic review!

July 28, 2021

Dealership Rating
Employee Rating

The dealership was very efficient clean and friendly. I don’t like this part making me add All of these words and again and again and again More

by SONHUDBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

BMW of Westlake responded

Thanks for the positive review!

July 28, 2021

Dealership Rating
Employee Rating

Brittaney was an absolute pleasure to deal with , she was a great help during the process of service Updated me throughout on parts delay and eta More

by Jnachar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

BMW of Westlake responded

Thanks for the great review about Brittaney and BMW of Westlake!

July 28, 2021

Dealership Rating
Employee Rating

Always friendly and ready to provide good service. They are quick to provide a good solution to any issues and my cars are ready on time More

by ERic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell , Nate Lieb, Jim Strunk

Jul 28, 2021

BMW of Westlake responded

Thanks for the amazing review about the team!

July 27, 2021

Dealership Rating
Employee Rating

My car sparkles were changed and since then my car has not performed as it used to By the way it was an excellent performing car. IT WAS. More

by drlmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Cordell , Nate Lieb, Carl Whelpley

Jul 27, 2021

BMW of Westlake responded

Hello. We're sorry to hear about this. We take negative reviews very seriously. We're not entirely sure who you are so please contact Carl, the service manager, so we can help resolve this. His can be reached at 440-887-0000. Thanks.

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