John Cordell

Kevin in service was very understanding & patient with me also his communication was excellent he kept me updated about everything the entire process also his communication was excellent he kept me updated about everything the entire process More

by BILLIONAIREMS41 Verified Customer Verified Customer

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I had an excellent experience at this BMW service center. From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made From start to finish, their communication was outstanding. They kept me updated throughout the entire process, explained everything clearly, and made sure I understood what was needed without ever feeling pressured. What really stood out was their pricing — very fair and transparent compared to other places I’ve been. No surprises, just honest recommendations and quality work. On top of that, the entire staff was incredibly kind and professional. They treated me with respect, answered all my questions, and made the whole experience smooth and stress-free. It’s not always easy to find a service center you can trust, but this one absolutely earned my confidence. Highly recommend to anyone looking for honest pricing, great communication, and top-notch service for their BMW. I’ll definitely be coming back. More

by slottedrodstick Verified Customer Verified Customer

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Great service, quick and responsive. Will be back whenever my vehicle needs to be serviced Will be back whenever my vehicle needs to be serviced More

by TELLCHRIS216 Verified Customer Verified Customer

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Simply the premier BMW center in northern Ohio. Hundreds of years of BMW experience on staff. Nobody else touches my BMW. Hundreds of years of BMW experience on staff. Nobody else touches my BMW. More

by TRTUNNELL Verified Customer Verified Customer

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Cory was very helpful and my car was well taken care of. Highly recommend having your BMW serviced here. Highly recommend having your BMW serviced here. More

by WMCLE0712 Verified Customer Verified Customer

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Always great service, never suggest anything that isn't needed. Glad we purchased the car from Westlake and will purchase again from the dealership. needed. Glad we purchased the car from Westlake and will purchase again from the dealership. More

by RICHARDBRYSON65 Verified Customer Verified Customer

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Brittney and her team always do an excellent job in advising and servicing my bmw vehicle. advising and servicing my bmw vehicle. More

by jpingor Verified Customer Verified Customer

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I’ve done business with this dealership for over 15 years. I found them to be very reputable and very service oriented. I highly recommend them. years. I found them to be very reputable and very service oriented. I highly recommend them. More

by Jmanco Verified Customer Verified Customer

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BMW Westlake I’ve been going to for almost nine years, very clean and efficient, and very helpful staff! very clean and efficient, and very helpful staff! More

by EDANNE Verified Customer Verified Customer

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Brought the car in due to a recall! I also told the service manager about a strange noise in the front end of my X5 and they told me of a bad tie rod that was causing that! They repaire I also told the service manager about a strange noise in the front end of my X5 and they told me of a bad tie rod that was causing that! They repaired it and called in a timely manner! Great Job 👍 More

by Armond Girardi Jr Verified Customer Verified Customer

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