John Cordell
John Cordell at BMW of Westlake
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John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
209 Reviews
4.8

209 Reviews

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209 Reviews of John Cordell

April 03, 2024

Dealership Rating
Employee Rating

Excellent care of me and did a great job explaining and giving me quotes thank you More

by GINAHASROUNI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 06, 2024

BMW of Westlake responded

Thanks for the great review!

March 27, 2024

Dealership Rating
Employee Rating

Very professional and fast! !! Everyone was so nice, I will bring my car back for service again! More

by INFO@BFATHLETICS.COM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Andexler

Mar 27, 2024

BMW of Westlake responded

Thanks for the positive review!

March 19, 2024

Dealership Rating
Employee Rating

Excellent service, personalized attention, spotless showroom, great service department, top notch organization, thanks Kelly Cavanaugh! More

by Geokalan
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

BMW of Westlake responded

Thanks for the positive review!

February 16, 2024

Dealership Rating
Employee Rating

Excellent customer service. Professional and courteous. Good communication. service area is clean and best. Nice reception area with BMW merchandise. More

by DIANA J
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Don Cepek

Feb 16, 2024

BMW of Westlake responded

Thanks for the positive review!

February 06, 2024

Dealership Rating
Employee Rating

I stop in without an appointment and the service department took care of me on a Friday hour before 5. Gave me a loner and Monday car was handed back to me and the Ian a tech genius took care of an More

by mikeruta
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Filo, Cory McConville

Feb 06, 2024

BMW of Westlake responded

Thanks for the awesome review!

January 15, 2024

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Employee Rating

The service at the BMW of Westlake dealership was excellent as always. I recommend this dealership to anyone. More

by EAGLETRACK1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 15, 2024

BMW of Westlake responded

Thanks for the awesome review about the team!

December 25, 2023

Dealership Rating
Employee Rating

Great service. Very trustworthy group that makes it easy to service with. Thanks for the great service! More

by Thebmwfan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 02, 2024

BMW of Westlake responded

Thanks for the positive review!

December 18, 2023

Dealership Rating
Employee Rating

Always great service. They always go above and beyond and make sure everything gets handled. More

by sakodo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 18, 2023

BMW of Westlake responded

Thanks for the awesome review!

December 13, 2023

Dealership Rating
Employee Rating

always great service. the quality of work here is unmatched. i recommend them to all my friends and family More

by votan20212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

BMW of Westlake responded

Thanks for the great review about the team!

December 11, 2023

Dealership Rating
Employee Rating

My name is Kenny Ceresnik 2018 BMW X2. ..I was in a jam where I needed tire service and had to make a last-minute appointment for the first thing on the Weds morning before Thanksgiving as More

by KCYANKS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Dec 11, 2023

BMW of Westlake responded

Thank you for the awesome review, glad we could help!

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