Brittany McPherson

Julio Jones Kia responded

Thank you for the great review! We’re so glad to hear you had a quick and pleasant experience during your oil change service at Julio Jones Kia. Providing efficient and friendly service is always our goal. We truly appreciate your support and look forward to seeing you again!

Julio Jones Kia responded

Thank you so much for your continued support over the past 3 years! We truly appreciate your loyalty and are thrilled to hear our team has consistently provided amazing service for your Kia. Your recommendation means a lot to us, and we’re grateful for the trust you place in our service department. Thank you again for choosing Julio Jones Kia—we look forward to serving you for many more years to come!

Julio Jones Kia responded

Thank you for the awesome review! We’re so glad to hear your service experience was fast, smooth, and hassle-free. Getting our customers in and out with amazing service is always our goal. We truly appreciate your support and thank you for choosing Julio Jones Kia!

Julio Jones Kia responded

Thank you for the wonderful review! We’re so glad to hear you had a great service experience with us at Julio Jones Kia. It’s great to know Courtney provided friendly, helpful, and top-tier customer service, and that Brittany made such a positive impression with her warm personality and smile. We truly appreciate your kind words about our team’s friendliness and knowledge. Thank you for choosing us—we look forward to serving you again!

Julio Jones Kia responded

Thank you for your feedback! We’re glad to hear everything was clearly explained to you, including the pricing and the work being done. Providing transparent and helpful service is very important to us, and we truly appreciate you recognizing that. Thank you for choosing us—we look forward to assisting you again!

Julio Jones Kia responded

Thank you for the review and the honest feedback! We’re happy you enjoy the sharp exterior designs on our Kias. Sorry to hear about the transmission trouble on your previous V6 — we take reliability seriously and appreciate you sharing your experience. Kia continues to refine our engines and transmissions, and all new vehicles come with excellent powertrain warranties. We don’t have a V8 option right now, but our current turbo and 4-cylinder setups deliver strong performance with better efficiency. If you ever want to test drive the latest models or have your current Kia checked out, just let us know — we’d be glad to help. Come see us anytime! The Julio Jones Kia Team

Julio Jones Kia responded

Thank you so much, Ms. Duncan, for your kind words and continued support! We’re thrilled to hear that Courtney consistently takes great care of you and your vehicle. We’ll be sure to pass along your compliments to him! It means a lot to us that you love the service you receive at Julio Jones Kia, and we look forward to continuing to serve you for all your maintenance and repair needs.

Julio Jones Kia responded

We truly appreciate you taking the time to share your positive experience! It's fantastic to know Cortney provided the knowledgeable support you needed and made your service visit smooth and helpful. Comments like yours highlight why our service department is a favorite. Thank you for recommending us—we're here whenever your Kia needs anything!

Julio Jones Kia responded

Thank you so much for the great feedback! We’re thrilled to hear that Cortney took such good care of you—meeting you at your car, explaining everything clearly, and keeping you updated throughout the process. Providing kind, transparent, and timely service is exactly what we strive for. We truly appreciate you choosing Julio Jones Kia and look forward to helping you again! 🚗✨

Julio Jones Kia responded

We’re truly sorry to hear about your experience. Waiting two hours for an oil change—especially after sharing that you needed to pick up your child—is not the level of service or consideration we aim to provide. Your time is valuable, and we understand how frustrating that must have felt. We sincerely apologize that you did not feel heard or taken care of during your visit. That is not the standard we hold ourselves to. We would appreciate the opportunity to speak with you directly to better understand what happened and work toward making this right. Thank you for bringing this to our attention.