Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of Cortney Ware

July 18, 2026

Dealership Rating
Employee Rating

Excellent service Cortney is the super hero and very professional, truly needs a Big raise More

by ktaylor2963
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

July 17, 2026

Dealership Rating
Employee Rating

Courteous, helpful. Friendly,nice,will help with finding a financial agent to help if necessary. More

by smcpayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

July 16, 2026

Dealership Rating
Employee Rating

Had the car for weeks. Dealing with Cortney was difficult. Couldn't get straight answers out of him. Couldn't get proper timeline from him. Was misled in pricing and presen More

by mucciaronetoni
Recommend Dealer
No

Other Employees Tagged: Cortney Ware

July 14, 2026

Dealership Rating
Employee Rating

They are family to me. I prefer to choose Julio Jones over any other dealership. More

by waters_olivia1994
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jul 14, 2026

Julio Jones Kia responded

Thank you so much for your heartfelt review! It truly means the world to us to hear that you consider us family. Earning your trust and loyalty is the greatest compliment we could receive. We're honored that you continue to choose Julio Jones Kia over any other dealership, and we look forward to serving you and your family for many years to come. Thank you for being part of the Julio Jones Kia family! 🚗❤️⭐️

July 12, 2026

Dealership Rating
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This place is awsome. The people here will move mountains to help you. They are always friendly and trustworthy. The best dealership in the country. Always will do busines More

by tuckerry21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Julio Jones Kia responded

Thank you for such an incredible review! Your kind words truly mean the world to us. We're honored to hear that our team has earned your trust and that you feel so confident recommending Julio Jones Kia to your family and friends. Knowing you'll continue doing business with us—and even encourage your children to do the same—is the highest compliment we could receive. Thank you for your loyalty and support. We look forward to serving you and your family for many years to come! 🚗⭐️😊🎉

July 11, 2026

Dealership Rating
Employee Rating

They always do excellent work They always greet you when you bring your in and when you leave More

by CjKaufman95
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jul 13, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We're so glad to hear you've consistently had excellent experiences with our service team. Providing quality work and making every customer feel welcomed from the moment they arrive until they leave is something we take great pride in. Thank you for choosing Julio Jones Kia—we truly appreciate your support and look forward to serving you again! 🚗⭐️😊🔧

July 11, 2026

Dealership Rating
Employee Rating

I was guesstimated a 2 hour waiting experience. It ended up being over 5 hours. I wish they would have communicated any problems they were having. (I am not one to go ask, although I finally did an More

by heydenisec
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jul 13, 2026

Julio Jones Kia responded

Thank you for taking the time to share your feedback. We sincerely apologize that your visit took much longer than expected and that we didn't do a better job of keeping you informed throughout the process. We understand how frustrating it is to wait, especially when you were expecting a much shorter visit. Clear and timely communication is something we strive for, and we appreciate you bringing this to our attention. Your feedback will help us improve, and we hope you'll give us the opportunity to provide you with the five-star experience you deserve on your next visit.

July 11, 2026

Dealership Rating
Employee Rating

This by far was the best experience I’ve ever dealt with any dealership! Courtney was very nice and patient with us through this process. More

by FRANCHESTEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Julio Jones Kia responded

Thank you for the amazing review! We're honored to hear this was the best dealership experience you've ever had. Providing exceptional customer service is our top priority, and we're so glad Courtney made the process easy with her patience and care. We'll be sure to share your kind words with her. Thank you for choosing Julio Jones Kia—we truly appreciate your support and look forward to serving you again in the future! 🚗⭐️😊🎉

July 10, 2026

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Employee Rating

Outstanding dealership with friendly staff, honest service, smooth financing, and a hassle-free car buying experience. Highly recommend! More

by snevans2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Jul 13, 2026

Julio Jones Kia responded

Thank you for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Providing friendly service, honest communication, smooth financing, and a hassle-free car-buying experience is exactly what we strive for every day. Your recommendation means the world to us. Thank you for choosing Julio Jones Kia, and we look forward to serving you again in the future! 🚗⭐️😊🎉

June 25, 2026

Dealership Rating
Employee Rating

easy and helpful they completed service quickly and were sure to address any concerns that I had More

by alexandra.bachelder
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jun 26, 2026

Julio Jones Kia responded

Thank you for the great review! We're so glad to hear your service visit was easy, helpful, and completed quickly. Our team is committed to addressing every concern and providing a smooth, efficient experience for our customers. We truly appreciate your trust in Julio Jones Kia and look forward to serving you again at your next visit! 🚗⭐️🔧😊

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