Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
115 Reviews
4.8

115 Reviews

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115 Reviews of Cortney Ware

August 07, 2026

Dealership Rating
Employee Rating

Very courteous, friendly and knowledgeable of his job. Kudos to Courtney for his professionalism and friendliness. More

by catholton53
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

August 01, 2026

Dealership Rating
Employee Rating

I took my Seltos there for an oil change and tire rotation. It was suggested that I replace my windshield wipers. I had that done with the other services and was out of there in 45 minutes. More

by LTUNSTA
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Aug 01, 2026

Julio Jones Kia responded

Thank you for the fantastic 5-star review! We're so glad to hear your oil change, tire rotation, and windshield wiper replacement were all completed quickly and efficiently. Our team is committed to helping keep your Kia in top condition while making your service visit as convenient as possible. Thank you for trusting Julio Jones Kia with your Seltos. We truly appreciate your support and look forward to taking care of you and your vehicle again at your next service visit! 🚗🔧⭐️😊

July 28, 2026

Dealership Rating
Employee Rating

He were a good customer service he were very nice. Answer all my questions. Very respectful he needs a raise for good customer service More

by ANTHONYHAYED185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney

Jul 29, 2026

Julio Jones Kia responded

Thank you for the wonderful 5-star review! We're thrilled to hear you received such great customer service. It's fantastic to know all of your questions were answered, and that you felt respected and well taken care of throughout your visit. We especially appreciate your kind words—and we'll be sure to pass along your "give them a raise" recommendation to the team! 😊 Thank you for choosing Julio Jones Kia. We truly appreciate your support and look forward to serving you again in the future! 🚗⭐️👏

July 28, 2026

Dealership Rating
Employee Rating

Everyone was nice The experience was okay. I didn't realize that he was going to take that long, other than that everything was good More

by jmcalhoun59
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jul 29, 2026

Julio Jones Kia responded

Thank you for taking the time to leave us a review! We're glad to hear our team was friendly and that, overall, you had a good experience. We also appreciate your honest feedback about the wait time. We understand that your time is valuable, and we're always looking for ways to improve communication and make the process as efficient as possible. Thank you for choosing Julio Jones Kia. We appreciate your business and look forward to providing you with an even better experience on your next visit! 😊🚗

July 18, 2026

Dealership Rating
Employee Rating

Excellent service Cortney is the super hero and very professional, truly needs a Big raise More

by ktaylor2963
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jul 21, 2026

Julio Jones Kia responded

Thank you for the fantastic 5-star review! We're thrilled to hear you had an excellent service experience. Courtney truly goes above and beyond for our customers, and we're so glad her professionalism and dedication made such a positive impression. We'll be sure to share your kind words—and your vote for a raise—with her! 😊 Thank you for choosing Julio Jones Kia, and we look forward to serving you again! 🚗⭐️🔧

July 17, 2026

Dealership Rating
Employee Rating

Courteous, helpful. Friendly,nice,will help with finding a financial agent to help if necessary. More

by smcpayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Jul 21, 2026

Julio Jones Kia responded

Thank you for the great 5-star review! We're so glad to hear you found our team courteous, friendly, and helpful throughout your experience. Going the extra mile to help our customers—including finding the right financing options when needed—is something we take pride in. Thank you for choosing Julio Jones Kia, and we appreciate your trust in us. We look forward to serving you again in the future! 🚗⭐️😊

July 16, 2026

Dealership Rating
Employee Rating

Had the car for weeks. Dealing with Cortney was difficult. Couldn't get straight answers out of him. Couldn't get proper timeline from him. Was misled in pricing and presen More

by mucciaronetoni
Recommend Dealer
No

Other Employees Tagged: Cortney Ware

July 14, 2026

Dealership Rating
Employee Rating

They are family to me. I prefer to choose Julio Jones over any other dealership. More

by waters_olivia1994
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jul 14, 2026

Julio Jones Kia responded

Thank you so much for your heartfelt review! It truly means the world to us to hear that you consider us family. Earning your trust and loyalty is the greatest compliment we could receive. We're honored that you continue to choose Julio Jones Kia over any other dealership, and we look forward to serving you and your family for many years to come. Thank you for being part of the Julio Jones Kia family! 🚗❤️⭐️

July 12, 2026

Dealership Rating
Employee Rating

This place is awsome. The people here will move mountains to help you. They are always friendly and trustworthy. The best dealership in the country. Always will do busines More

by tuckerry21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Julio Jones Kia responded

Thank you for such an incredible review! Your kind words truly mean the world to us. We're honored to hear that our team has earned your trust and that you feel so confident recommending Julio Jones Kia to your family and friends. Knowing you'll continue doing business with us—and even encourage your children to do the same—is the highest compliment we could receive. Thank you for your loyalty and support. We look forward to serving you and your family for many years to come! 🚗⭐️😊🎉

July 11, 2026

Dealership Rating
Employee Rating

They always do excellent work They always greet you when you bring your in and when you leave More

by CjKaufman95
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jul 13, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We're so glad to hear you've consistently had excellent experiences with our service team. Providing quality work and making every customer feel welcomed from the moment they arrive until they leave is something we take great pride in. Thank you for choosing Julio Jones Kia—we truly appreciate your support and look forward to serving you again! 🚗⭐️😊🔧

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