Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
134 Reviews
4.8

134 Reviews

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134 Reviews of Cortney Ware

October 22, 2026

Dealership Rating
Employee Rating

Everything went well. Got the services done in one day Everything went well. Got the services done that needed for my car just in one day More

by MITCHELLBRANDY065
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Oct 26, 2026

Julio Jones Kia responded

Thank you for the wonderful 5-star review! ⭐️ We’re so glad everything went smoothly and our service team was able to complete all the necessary work on your vehicle in just one day! We know how important it is to get your vehicle back on the road as quickly as possible without sacrificing quality. Thank you for trusting Julio Jones Kia with your vehicle. We truly appreciate your business and look forward to taking great care of you again! 🔧🚗😊❤️

October 10, 2026

Dealership Rating
Employee Rating

They always get me in and out and if I need a ride they are always there. More

by QJACKSON18
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Oct 12, 2026

Julio Jones Kia responded

Thank you for the wonderful 5-star review! ⭐️ We’re so glad our service team consistently gets you in and out efficiently while making sure you have transportation when you need it. We know how valuable your time is, and making your service visits as convenient and stress-free as possible is always our goal! Thank you for your continued trust in Julio Jones Kia. We truly appreciate your loyalty and look forward to taking great care of you again! 🔧🚗😊❤️

October 08, 2026

Dealership Rating
Employee Rating

Wonderful He was so polite and respectful. He explained to he was was going to happen and told me to go inside and he would let me know when they were finished. More

by Claralewis44
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Oct 09, 2026

Julio Jones Kia responded

Thank you for the wonderful 5-star review! ⭐️ We’re so glad our service team made you feel welcomed and respected throughout your visit. Taking the time to explain the process, keep you informed, and make sure you’re comfortable while your vehicle is being serviced is exactly the kind of care we strive to provide! Thank you for trusting Julio Jones Kia with your vehicle. We truly appreciate your business and look forward to taking great care of you again! 🔧🚗😊❤️

October 03, 2026

Dealership Rating
Employee Rating

My telluride been in the shop totally 5 time for electric issues at this point I need them to just replace my suv More

by renaedickeson1978
Recommend Dealer
No

Other Employees Tagged: Cortney Ware

Oct 05, 2026

Julio Jones Kia responded

We’re sorry to hear about the continued electrical concerns with your Telluride. We understand how frustrating it can be to return for service multiple times, especially when you feel the issue has not been fully resolved. We take repeat repair concerns seriously and would like the opportunity to review the complete service history and current concerns with our management team. While vehicle replacement decisions can involve factors beyond the dealership and must follow the appropriate manufacturer and warranty processes, we want to make sure your concerns are thoroughly reviewed and that you receive clear communication regarding the options available to you. Please contact our service management team at Julio Jones Kia so we can discuss your situation directly.

October 03, 2026

Dealership Rating
Employee Rating

Great! He was friendly, helpful, courteous; smiled and was engaging Concerned and made so not only what the appointment was for and reviewed service history More

by Rollins3568
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Oct 05, 2026

Julio Jones Kia responded

Thank you for the fantastic 5-star review! ⭐️ We’re so glad you received friendly, attentive, and thorough service. Taking the time to review your vehicle’s service history—not just the reason for your appointment—is exactly the kind of care we want our customers to receive. Thank you for trusting Julio Jones Kia with your vehicle. We truly appreciate your business and look forward to taking care of you again! 🔧🚗😊⭐️

September 30, 2026

Dealership Rating
Employee Rating

Excellent service has been rendered for 10 yrs. Aways been treated like a valued customer. More

by jackielang53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Julio Jones Kia responded

Thank you so much for your incredible loyalty over the past 10 years! ⭐️ Knowing that you’ve continued to trust our team for a decade and have consistently felt valued means more to us than we can say. Customers like you are truly part of the Julio Jones Kia family. ❤️ Thank you for allowing us to take care of you year after year—we look forward to many more! 🚗🔧😊⭐️

September 29, 2026

Dealership Rating
Employee Rating

Brought my Telluride in for a recall and Mr. Courtney Ware was very nice and professional. He even rinsed the dirt off my car. Thanks alot Courtney! More

by VL Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Julio Jones Kia responded

Thank you for the wonderful 5-star review! ⭐️ We’re so glad Cortney took great care of you and your Telluride during your recall visit. It’s those extra touches—like taking the time to rinse the dirt off your vehicle—that can make all the difference! 😊 We’ll be sure to share your kind words with Cortney. Thank you for trusting Julio Jones Kia with your Telluride, and we look forward to taking care of you again! 🔧🚗❤️⭐️

September 29, 2026

Dealership Rating
Employee Rating

Very nice n understandable He was letting me know everything about my car n he told me that it was a good car More

by latishanicholson76
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Sep 30, 2026

Julio Jones Kia responded

Thank you for the wonderful 5-star review! ⭐️ We’re so glad you were treated with kindness and kept informed about your vehicle throughout your visit. Making sure our customers understand what’s going on with their vehicle and feel confident in the information they receive is very important to us. Thank you for trusting Julio Jones Kia with your car. We truly appreciate you and look forward to serving you again! 🚗😊❤️⭐️

September 28, 2026

Dealership Rating
Employee Rating

Everyone is so nice and they take good care of you every time Keep up the good customer service More

by tuckerry21
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Sep 29, 2026

Julio Jones Kia responded

Thank you so much for the wonderful 5-star review! ⭐️ We especially love hearing that you’re consistently treated well every time you visit. Providing friendly service and taking great care of our customers visit after visit is exactly what we strive for. Thank you for continuing to trust Julio Jones Kia. We truly appreciate your support and your kind words about our team! 🚗😊❤️⭐️

September 18, 2026

Dealership Rating
Employee Rating

Excellent customer service! Communicated efficiently about vehicle and got it in and out quickly without sacrificing service! Excellent Job, Julio Jones Kia! More

by TC.ALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Julio Jones Kia responded

Thank you for the fantastic 5-star review! ⭐️ We’re thrilled to hear that our service team kept you well informed and got your vehicle in and out quickly without sacrificing the quality of the work. Great communication and efficient, thorough service are exactly what we strive for! Thank you for trusting Julio Jones Kia with your vehicle and for the awesome shout-out to our team. We truly appreciate your business! 🔧🚗😊⭐️

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