I am always pleased with Kia they're professional from
the Service Department- Sale Representatives/Associate I'm not good with names but Cortney pleasant attitude/ smile Rayquan the same and the others I
the Service Department- Sale Representatives/Associate I'm not good with names but Cortney pleasant attitude/ smile Rayquan the same and the others I've met as well from asking if I needed anything or offering Uber service. My Sorority sister at the front desk. I'm pleased with Julio Jones
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by cynleta95
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Great Great customer service and the service was fast
with getting my oil changed Clean place
with getting my oil changed Clean place
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by cierachandler16
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Jun 03, 2026 -
Julio Jones Kia responded
Thank you for the great review! We’re so glad to hear you received excellent customer service and that your oil change was completed quickly. It's also wonderful to know you found our facility clean and comfortable. We truly appreciate your support and look forward to serving you again at Julio Jones Kia! 🚗⭐😊
It was great and good hospitality!
The snack room was advanced with multiple things, nice environment and very nice people. It wasn't a rude person in site! I'll love to go again.
The snack room was advanced with multiple things, nice environment and very nice people. It wasn't a rude person in site! I'll love to go again.
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by alia39702
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
May 30, 2026 -
Julio Jones Kia responded
Thank you for the amazing review! We’re delighted to hear you enjoyed the hospitality, welcoming atmosphere, and our snack room amenities. Providing a comfortable and friendly experience for every customer is important to us, and we’re glad our team made such a positive impression. We truly appreciate your kind words and look forward to seeing you again at Julio Jones Kia! 🚗⭐😊
The best staff!
The staff is always so sweet and professional. They are always Very attentive and super helpful!
The staff is always so sweet and professional. They are always Very attentive and super helpful!
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by carley_frost13
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
May 23, 2026 -
Julio Jones Kia responded
Thank you for the wonderful review! We’re so happy to hear our team continues to provide sweet, professional, and attentive service every time you visit. We truly appreciate your support and look forward to helping you again in the future!
Very sweet and helpful she was very knowledgeable and
helped me with my issue and provided me other options for not having to
Wait
helped me with my issue and provided me other options for not having to
Wait
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by KAMILLER45
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2026 -
Julio Jones Kia responded
Thank you for the wonderful review! We’re so glad to hear you had such a positive experience. It’s great to know she was sweet, knowledgeable, and helpful while providing options to make your visit more convenient and comfortable.
We truly appreciate your kind words and thank you for choosing Julio Jones Kia!
Everything was great and fast They were nice and the
environment is peaceful I would go back
environment is peaceful I would go back
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by KHYLA175
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
May 20, 2026 -
Julio Jones Kia responded
Thank you for the wonderful review! We’re so glad to hear your experience was fast, pleasant, and comfortable. Creating a peaceful environment while providing great service is always our goal. We truly appreciate your support and look forward to welcoming you back again!
I have been going to this location for my Kia services
for the past 3 years. They always do an amazing job. I appreciate everyone there. I would recommend this place to anyone nearby who drives a Kia. Tha
for the past 3 years. They always do an amazing job. I appreciate everyone there. I would recommend this place to anyone nearby who drives a Kia. Thank you.
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by vanmang12100
Service Price Transparency
May 12, 2026 -
Julio Jones Kia responded
Thank you so much for your continued support over the past 3 years! We truly appreciate your loyalty and are thrilled to hear our team has consistently provided amazing service for your Kia. Your recommendation means a lot to us, and we’re grateful for the trust you place in our service department. Thank you again for choosing Julio Jones Kia—we look forward to serving you for many more years to come!
Oil was changed and by the time I got home.
Oil was all over the back of my vehicle and under my hood, and there was no Oil registering on the dipstick, So I called back to dealership, and it w
Oil was all over the back of my vehicle and under my hood, and there was no Oil registering on the dipstick, So I called back to dealership, and it was after hours and one of the salesman got Courtney as he was leaving and I talked to him and explained what was going on, and he came Out to my house, which is 44 miles away from the dealership and fixed the problem, added oil or whatever he had to do and had me to bring the car in the next day, gave me a loaner while they checked and cleaned up my vehicle.
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by jamescleveland95
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for sharing your experience. We sincerely apologize for the issue following your oil change. While we regret the inconvenience, we're grateful Cortney was able to step in so quickly and go above and beyond to make things right. Traveling that distance after hours truly shows his dedication to our customers.
We appreciate your patience and understanding as we resolved the situation. Providing exceptional service—even when things don't go as planned—is incredibly important to us. Thank you for giving us the opportunity to correct the issue, and for recognizing Cortney's outstanding commitment. We value your trust and look forward to serving you again.
We're getting too high on prices and the payment plan is
excellent! I think this is a good idea
excellent! I think this is a good idea
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by otucker2978
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for your feedback! We understand how important affordability is, and we're glad to hear you found our payment options helpful. Our goal is always to provide flexible solutions that make purchasing and servicing your vehicle as convenient as possible. We appreciate your support and look forward to assisting you again!
They tend to the needs of my car swiftly and in a kind,
professional manner.
professional manner.
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by latonyajemison
Verified Customer
Verified Customer
Other Employees Tagged:
Cortney Ware
Apr 28, 2026 -
Julio Jones Kia responded
Thank you for your kind review! We’re glad to hear your vehicle was taken care of quickly and with the professionalism you deserve. Providing efficient, friendly service is always our goal. We appreciate your trust and look forward to serving you again!
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