Cortney Ware

Julio Jones Kia responded

Thank you so much for your continued support over the past 3 years! We truly appreciate your loyalty and are thrilled to hear our team has consistently provided amazing service for your Kia. Your recommendation means a lot to us, and we’re grateful for the trust you place in our service department. Thank you again for choosing Julio Jones Kia—we look forward to serving you for many more years to come!

Julio Jones Kia responded

Thank you for sharing your experience. We sincerely apologize for the issue following your oil change. While we regret the inconvenience, we're grateful Cortney was able to step in so quickly and go above and beyond to make things right. Traveling that distance after hours truly shows his dedication to our customers. We appreciate your patience and understanding as we resolved the situation. Providing exceptional service—even when things don't go as planned—is incredibly important to us. Thank you for giving us the opportunity to correct the issue, and for recognizing Cortney's outstanding commitment. We value your trust and look forward to serving you again.

Julio Jones Kia responded

Thank you for your feedback! We understand how important affordability is, and we're glad to hear you found our payment options helpful. Our goal is always to provide flexible solutions that make purchasing and servicing your vehicle as convenient as possible. We appreciate your support and look forward to assisting you again!

Julio Jones Kia responded

Thank you for your kind review! We’re glad to hear your vehicle was taken care of quickly and with the professionalism you deserve. Providing efficient, friendly service is always our goal. We appreciate your trust and look forward to serving you again!

Julio Jones Kia responded

Thank you for the wonderful review! We’re so glad to hear you had a great service experience with us at Julio Jones Kia. It’s great to know Courtney provided friendly, helpful, and top-tier customer service, and that Brittany made such a positive impression with her warm personality and smile. We truly appreciate your kind words about our team’s friendliness and knowledge. Thank you for choosing us—we look forward to serving you again!

Julio Jones Kia responded

Thank you for the fantastic review! We’re so glad to hear you had a great experience with our team and that the service met your expectations. Providing friendly, knowledgeable, and above-and-beyond care is exactly what we strive for every day. We truly appreciate your support and look forward to seeing you again!

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad Courtney took the time to ride along with you and make sure your concern was fully understood. Providing that level of attention and care is exactly what we strive for. We appreciate your patience and the opportunity to get things right—please don’t hesitate to reach out if you need anything further!

Julio Jones Kia responded

Thank you for your feedback! We’re glad to hear everything was clearly explained to you, including the pricing and the work being done. Providing transparent and helpful service is very important to us, and we truly appreciate you recognizing that. Thank you for choosing us—we look forward to assisting you again!

Julio Jones Kia responded

Thank you so much for your kind words! We're glad to hear everything went smoothly and that we could get you in and out quickly. We know how valuable your time is, and we appreciate you choosing Julio Jones Kia to be part of your busy day. We look forward to seeing you again!

Julio Jones Kia responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it is to feel overcharged and have your appointment delayed. That’s not the level of service we aim to provide. We truly value your time and trust, and we’d appreciate the opportunity to review your visit in more detail and address your concerns. Please feel free to reach out to our service management team so we can work toward making this right. Thank you for bringing this to our attention.