Brittany Vujakovich

James, This is a formal notice regarding the outstanding payoff of my previous vehicle loan. I traded my vehicle in at the Vineland dealership on July 3rd. It has now been over a month, and t outstanding payoff of my previous vehicle loan. I traded my vehicle in at the Vineland dealership on July 3rd. It has now been over a month, and the dealership has still failed to ensure that the existing loan was properly paid off. This is an unacceptable delay and represents a failure to properly complete the dealership’s obligations associated with the trade-in transaction. I was provided paperwork indicating that the payoff had been processed; however, that paperwork does not contain a confirmation number, transaction number, or any other verifiable reference showing that the payment was actually submitted and processed by the lender. As of today, the previous loan is still showing as active and has not been paid off. As a direct result of this failure, I am continuing to receive payment demands from my previous lender for a vehicle I no longer own. I am being placed in the position of potentially having to make payments on two vehicle loans through no fault of my own. More importantly, I should not have my credit negatively impacted because the dealership failed to properly and timely process the payoff. The dealership has already dropped the ball by allowing this matter to remain unresolved since July 3rd. I am giving you until the end of tomorrow, August 12th, to have the payoff fully processed and provide me with verifiable written confirmation from the lender, including the appropriate confirmation or transaction number demonstrating that the payoff was actually submitted and processed. If this is not resolved by that deadline, I will proceed with filing a formal complaint with the New Jersey Division of Consumer Affairs. I will provide them with all documentation regarding the July 3rd trade-in, the outstanding loan, the payoff paperwork provided by the dealership, the lack of a confirmation number, and the continued collection/payment demands from the lender. I will also document any fees, additional payments, collection activity, or negative credit consequences resulting from this delay. I have been more than patient throughout this process. I expect this matter to be resolved immediately and without any further delay. I should not have to suffer financial or credit consequences because the dealership failed to complete its responsibilities after taking possession of my vehicle on July 3rd. Have a great day, James. More

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I recently purchased a certified used vehicle from Vann Dodge. My salesperson Brittany was truly amazing! She was able to answer all of my questions about the SUVs I was interested in. She knew what optio Dodge. My salesperson Brittany was truly amazing! She was able to answer all of my questions about the SUVs I was interested in. She knew what options each vehicle had and the differences between them. She also has the patience of a Saint! I would also like to thank Martha Snow, Mike Barse and Hank Snow Jr. for their assistance and amazing customer service! I would highly recommend this dealership for your next vehicle purchase. More

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What an amazing experience! Yeremy was great and the whole team was incredibly helpful!!! I didnt feel pressured and I walked out with a vehicle that exceeded my expectations!!! Yeremy was great and the whole team was incredibly helpful!!! I didnt feel pressured and I walked out with a vehicle that exceeded my expectations!!! More

by colleend1609 Verified Customer Verified Customer

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Yeremy and the entire team were so helpful! They helped me find the perfect fit! They work as a team to help you find what you need! Brittney was even helping me with car insurance quotes! 20 They helped me find the perfect fit! They work as a team to help you find what you need! Brittney was even helping me with car insurance quotes! 20 Stars!!! ⭐️ More

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Brittany was amazing, and I will recommend her to everyone in the future. She made the visit well worth it and I walked out with my dream jeep! Thank you so much Brittany! everyone in the future. She made the visit well worth it and I walked out with my dream jeep! Thank you so much Brittany! More

by Aliyah Verified Customer Verified Customer

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The best dealership around, the employees made it a comfortable and stress free car buying experience. comfortable and stress free car buying experience. More

by briansut116 Verified Customer Verified Customer

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It went very well, I wasn’t extremely busy at the time so I must mention I waited a lil out of the norm but I had some coffee in the waiting room and read a book so I was ok. Thanks van dodge I must mention I waited a lil out of the norm but I had some coffee in the waiting room and read a book so I was ok. Thanks van dodge More

by sememmer Verified Customer Verified Customer

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Great place to deal with. Brittany is a Great Salesperson. Overall experience was Excellent. Thank you. Brittany is a Great Salesperson. Overall experience was Excellent. Thank you. More

by mlshimp Verified Customer Verified Customer

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Everyone at Vann Dodge was awesome! Brittany took the time to find exactly what I wanted and was not pushy but genuinely focused on getting me in the right vehicle! Brittany took the time to find exactly what I wanted and was not pushy but genuinely focused on getting me in the right vehicle! More

by kaleek73 Verified Customer Verified Customer

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Very good service. I would recommend this dealer to everyone. Thank you for your excellent service I would recommend this dealer to everyone. Thank you for your excellent service More

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