Brittney Black
Brittney Black at Fritts Ford

Brittney Black

BDC

Fritts Ford

8000 Auto Dr
Riverside, CA 92504

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Brittney Black

June 24, 2025

Dealership Rating
Employee Rating

Clean, efficient, close location to my house, sales people are attentive, good assortment of new vehicles More

by LITHUANIANRUSSIAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Castellon

Jul 07, 2025

Fritts Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

Dealership Rating
Employee Rating

When I arrived on the lot we were kindly greeted and our contact representative came immediately. I had previous phone contact with my representative, Frank. He was very kind, patient and had outstanding q More

by YVONNE.SALAZAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Castellon, Evonne Gomez

Jun 23, 2025

Fritts Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fritts Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 08, 2025

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Employee Rating

Their price sucked. It was $200/mo more for a lease on a Ford Bronco I leased elsewhere. I told them I had a much better price and they didn’t even try to match it. Thei More

by msinger444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Evonne Gomez , Mark McGinnis

Jun 11, 2025

Fritts Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (951) 687-2121 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jun 11, 2025

msinger444 responded

This isn't even a good reply to my feedback. It looks like it was written by a bot. What would we discuss – their crimes against consumers? My feedback is that Fritts Ford pricing is predatory. They are trying to take advantage of customers who don't know they can get MUCH better pricing elsewhere. Fritts Ford was over $200/mo higher on a lease for a Ford Bronco. That's over $7000 on the exact same vehicle. They're basically stealing from consumers. Someone should maybe look into this.

May 16, 2025

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Employee Rating

The personnel at Fritts were great to work with. My only issue was that they did not honor the Costco auto purchase program protocol. The dealers Costco price should have included all manufacturer More

by MILLERM_52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andres Morales , Finance guy

May 22, 2025

Fritts Ford responded

Hello, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (951) 687-2121 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

April 14, 2025

Dealership Rating
Employee Rating

Mark did a fantastic job. Found the truck we wanted and had it on the lot the next day. His communication throughout was great. Mark basically had all the paperwork ready w More

by DD964KP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Maritza Gatewood , Mark McGinnis

Apr 16, 2025

Fritts Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

April 08, 2025

Dealership Rating
Employee Rating

Customer service was excellent Frank and Brittney thank you for all your help with the purchase of my Maverick More

by SIERRATRL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Castellon

Apr 10, 2025

Fritts Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

March 23, 2025

Dealership Rating
Employee Rating

We dealt with Frank, who is very professional, friendly and honest. He was great to work with. Unfortunately the dealership did not have the vehicle we wanted - Frank was going to try and locate it (this w More

by cinsport
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Frank Castellon

Apr 05, 2025

Fritts Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Fritts Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 14, 2025

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Employee Rating

Great customer service and helped slot with the financial stuff. I always wanted a f150 single cab and now I finally have it. I had a great experience and I recommend Brian the salesman More

by JG233523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Nieva

Mar 21, 2025

Fritts Ford responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2025

Dealership Rating
Employee Rating

Bobby Sullivan is a great person. There was an issue with one of the tires and he resolved it the following day! More

by ACASTANAR24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sullivan

Jan 28, 2025

Fritts Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Fritts Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 26, 2024

Dealership Rating
Employee Rating

This is the 3rd car I have bought through Fritts and have been extremely satisfied each time with my vehicles. More

by Sunraygirl3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evonne Gomez, Monse Ortega , Mark McGinnis, Lisa Tolan

Sep 29, 2024

Fritts Ford responded

Hi, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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