Briyanna Jones | Page 35

I came in to do an oil change and a tire rotation with speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work a speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work and directed to go online to pay for the service, upon looking over the paperwork, I’ve read the concerns regarding my aftermarket rims not having hub centric rings, I was not verbally told about this and if it’s an issue to take care of as soon as possible. I had to go to Google and do my research on this, so I’ve ordered the rings and will have that installed to my rims. It would’ve been nice if Honda could’ve inform me of options and also supplying me fitment dimension so I may get the correct sizes. I get that they’re aftermarket but from a professional standpoint, I’d want them to inform customers the little details. Now about the tire rotation. I am aware after a tire rotation, the driving feedback will feel a bit rough for the next 50ish miles. I am starting to feel a rough feel when I’m applying breaking pressure, is this due to the tires being swapped from the back to the front? It feels more like my break pads are grazing on the rotors, even without my foot on the gas or break. My rotors, pads and brake fluid was changed 3,000 miles before this service, with oem pads and rotors from Honda’s website. I will have my trusted mechanic to look into this and make sure, nothing was done wrong after getting serviced. Overall, This Honda service staff are friendly, and I understand after a long week, we all wish to have a easy day, but I’d like my concerns to be told before I am to pay for my services. No one can assume that we have expert knowledge of our cars parts. More

by J M. Verified Customer Verified Customer

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Best person he got me in an out in a timely fashion. Will recommend Alex again Will recommend Alex again More

by Sheena6592 Verified Customer Verified Customer

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good service, they had got me in and out in about 45 minutes and was very helpful. minutes and was very helpful. More

by KEARNEYJAHLIL Verified Customer Verified Customer

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It's pretty fast and fluid and they pretty much know what they are doing they are doing More

by Aceflames135 Verified Customer Verified Customer

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She did an excellent job. She helped me get what I needed to get done and more. I will be seeing her soon. I have a few more things I need to do on the car. Thank you and keep She helped me get what I needed to get done and more. I will be seeing her soon. I have a few more things I need to do on the car. Thank you and keep up the great work. More

by INFO@YEAHIAAHMED.COM Verified Customer Verified Customer

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uhh she was very nice and checked up on me when my v took a minute a minute More

by wadud20032012 Verified Customer Verified Customer

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This is our 3rd car from Honda of valley stream, and 9th car from Gary Lin. Great sales! car from Gary Lin. Great sales! More

by changluigi Verified Customer Verified Customer

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Was pleasant with great customer service. I go to thr valley stream location Get my car service regularly. I go to thr valley stream location Get my car service regularly. More

by jimckexilien Verified Customer Verified Customer

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Briyanna was excellent. You are very lucky to have her as an employee. The next time I come in I will ask for her You are very lucky to have her as an employee. The next time I come in I will ask for her More

by betsymccully Verified Customer Verified Customer

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Professional, Courteous,Friendly, Honest Kind, And very respectful. The location is clean and very comfortable respectful. The location is clean and very comfortable More

by armandopana Verified Customer Verified Customer

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