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Brook Janes
Brook Janes at Kia of Lincoln

Brook Janes | Page 2

Fixed Ops Manager

Kia of Lincoln

1145 North 48th Street
Lincoln, NE 68504

4.5
13 Reviews
4.5

13 Reviews

Write a Review

13 Reviews of Brook Janes

February 12, 2026

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Employee Rating

Dealership was ready when I arrived for my appointment. The service was fast and they explained everything that was done. ✅ More

by Rd martin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Kia of Lincoln responded

Thank you for noting how smoothly your Kia Sportage appointment went and that we were prepared when you arrived. We’re glad Brook and our service team delivered fast work and clear explanations. We appreciate your five-star feedback and look forward to helping with your next service visit.

February 05, 2026

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Employee Rating

Great service department. They are always so accommodating and very friendly. They always give my KIA a thorough inspection and talk to me about everything before they proce More

by JT Nielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I have worked with Brook, Gail and Ashley

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Feb 06, 2026

Kia of Lincoln responded

Hello, traveling four hours for maintenance says a lot, and we’re honored you trust us with your Kia. Brook and our service team are glad to keep you informed at every step and deliver the thorough attention you deserve. Safe travels and we look forward to your next visit.

February 04, 2026

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Employee Rating

It took a long time to get one of my issues fixed. And over a month for the other. More

by amywoita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley

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Feb 05, 2026

Kia of Lincoln responded

Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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