614 Reviews
Write a Review614 Reviews of Brooke Beaudin
April 12, 2026
Always a pleasure getting serviced at bmw, the people are very friendly and attentive. The only thing i dont like is the wait which is very long for any service. very friendly and attentive. The only thing i dont like is the wait which is very long for any service. More
April 12, 2026
The service was fantastic. I was there for regular maintenance. Thanks Brooke for taking such good care of me. I had an appointment during the service time. Instead of loaning I was there for regular maintenance. Thanks Brooke for taking such good care of me. I had an appointment during the service time. Instead of loaning me a car. Brooke arranged for a driver to drive me and pick me up! And the car was ready when I got back. More
April 11, 2026
Brooke handled everything very well. I booked my appointment online which apparently did not work. Brooke took care of all that and got me a loaner car. She is very good. I booked my appointment online which apparently did not work. Brooke took care of all that and got me a loaner car. She is very good. More
April 10, 2026
The service visit was easy to schedule and went as expected. I love the video included describing the maintenance and results. expected. I love the video included describing the maintenance and results. More
Other Employees Tagged: Hassan El Hakim, Brandon Wergelis
April 08, 2026
Ease of communication and efficient service Brooke at BMW service has been great to work with. She answers text timely and works to find me alternative transportation if needed. Her communication skills are service has been great to work with. She answers text timely and works to find me alternative transportation if needed. Her communication skills are excellent! More
Other Employees Tagged: Brooke Beaudin
April 08, 2026
Brooke explained to me that oil change appointments are now usually done in the mornings. I was not told this when I called for an appointment. She said I would probably be waiting for a couple hours just now usually done in the mornings. I was not told this when I called for an appointment. She said I would probably be waiting for a couple hours just for an oil change. I was not happy. I even talked about leaving and coming back some morning. Brooke talked to her manager, explained that I was not told about when oil changes were done. I was done and out within an hour. Thanks Brooke! More
April 05, 2026
Efficient scheduling. Clear understanding of what needed to be done and pricing. Video update helpful and turnaround was acceptable Clear understanding of what needed to be done and pricing. Video update helpful and turnaround was acceptable More
Other Employees Tagged: Brooke Beaudin

