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Brooke Beaudin
689 Reviews
689 Reviews
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689 Reviews of Brooke Beaudin
July 24, 2026
Brooke always does a great job. Anytime I have an issue I stop in and if Brook's there anything that I need is always taken care of immediately. Anytime I have an issue I stop in and if Brook's there anything that I need is always taken care of immediately. More
by mortonsmarket
Verified CustomerOther Employees Tagged: Brooke Beaudin
July 22, 2026
While the sales team was eager to complete the purchase before the end of the month, the vehicle was unfortunately not ready for delivery. It had a faulty rear tire and the interior did not appear to have before the end of the month, the vehicle was unfortunately not ready for delivery. It had a faulty rear tire and the interior did not appear to have been properly detailed. Thankfully, Brooke Braydon, Assistant Service Leader stepped in to smoothly resolve the tire issue when the sales staff and sales supervisor did not. She is very professional! Thank you. This was our second vehicle purchase from Sarasota BMW, and the overall experience with the sales department fell short of our first. There is definitely room for improvement in the delivery process and communication. Thank you. More
by Jamesjednak
Other Employees Tagged: Tammy Saylor, Jonatan Escobar, Rahul Sharma , Genius Bella!, outstanding!, thank you!
July 19, 2026
It was great. I was in and out of there in no time. They fixed the issue that day and delivered my car to me. This place is doing much better than the times before I was in and out of there in no time. They fixed the issue that day and delivered my car to me. This place is doing much better than the times before. More
by deeslance316
Other Employees Tagged: Brooke Beaudin
July 19, 2026
Brooke is the best, excellent service, professional, my truck is always clean when I pick it up and very good with keeping their clients information timing. truck is always clean when I pick it up and very good with keeping their clients information timing. More
by shawnlittler
Other Employees Tagged: Carlos Munoz
July 19, 2026
From beginning to end, the experience was excellent. I was met with several client specialists that greeted me warmly answered all of my questions and were patient with me while I took what was needed o I was met with several client specialists that greeted me warmly answered all of my questions and were patient with me while I took what was needed out of my car. My client specialist Brooke was very helpful in getting me an Uber to and from my residence while I waited for the car to be serviced. She addressed all of my concern and made the experience seamless and enjoy enjoyable. More
by GKUJAWA84
Other Employees Tagged: Brooke Beaudin
July 16, 2026
It is with no pleasure that I must honestly rate this BMW dealership as deplorable. The first time I came in for service, they quite literally forgot about me for over an hour. Then at the conclusion of my v dealership as deplorable. The first time I came in for service, they quite literally forgot about me for over an hour. Then at the conclusion of my visit, they told me their alignment machine doesn't have a print function. I find that exceedingly difficult to believe. Last week I had my second visit. I want to diagnose and fix an intermittent vibration in the steering wheel. To make a long story short, they gave me a $14k estimate with zero ability to order any parts. Furthermore, I have to seriously question the diagnosis. No one has followed up with me since then. I asked that they top off the fluids, they did not. I have zero confidence in the service team at BMW of Sarasota. Brooke was friendly and tried to help as much as she could in the situation. I do appreciate her efforts. But she cannot be the only employee 'rowing' towards customer service. If the remainder of the employees do not communicate, chaos ensues and poor service is the norm. Sadly, that has been my experience. More
by shawn.halsey
July 11, 2026
Same experience just like the last 5 years. Great! Brooke is the best Service Advisor I have had in the last 5 years. I hope she stays. Great! Brooke is the best Service Advisor I have had in the last 5 years. I hope she stays. More
by RICK.R.DIANA
Other Employees Tagged: Brooke Beaudin
July 11, 2026
The service was done quickly and a part that needed replacement was given attention by the dealership. It was fixed promptly and there were no surprise charges associated with it. replacement was given attention by the dealership. It was fixed promptly and there were no surprise charges associated with it. More
by MIKEJERKINS56
Other Employees Tagged: Brooke Beaudin
