New battery Vehicle was towed in for new 12 volt battery.
Expensive but satisfactory. Thanks
Expensive but satisfactory. Thanks
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by Burton
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Beaudin
Mar 26, 2026 -
BMW of Sarasota responded
Thank you for trusting us with your BMW X5’s new 12-volt battery. We’re glad the service met your expectations despite the higher cost. We appreciate your feedback.
Totally different experience than my first experience.
Arrived earlier than my appointment. Very facile experience to check in, saw my advisor very quickly. Also, was advised by another person, accur
Arrived earlier than my appointment. Very facile experience to check in, saw my advisor very quickly. Also, was advised by another person, accurately, that I needed new tires - was in, originally, for a new battery. Work was completed by mid afternoon. No surprises. Brooke was delightful and helpful!
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by carla.cimo
Service Price Transparency
Mar 25, 2026 -
BMW of Sarasota responded
It’s great to hear your check-in went smoothly and that our advisor was able to quickly direct you to the right service. We’re glad Brooke and the team completed the tire and battery work by mid afternoon with no surprises. Thank you for trusting us with your BMW.
Very informative and helpful I really like the videos and
Brooke is excellent We will use this dealership again
Brooke is excellent We will use this dealership again
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by TKBROCK
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Beaudin
Mar 25, 2026 -
BMW of Sarasota responded
Thank you for your feedback. We’re grateful you found our videos helpful and that Brooke delivered excellent support. We look forward to assisting you with your BMW again.
Brooke is an excellent service representative.
She is always attentive to our needs and goes above and beyond to relay information on the status of our vehicle and actually recommended us to cont
She is always attentive to our needs and goes above and beyond to relay information on the status of our vehicle and actually recommended us to contact our insurance agency for possible insurance coverage to repair a rodent problem. This was very helpful as I would have never thought to contact the insurance agent. She's a keeper for sure.
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by JCWEAV
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
BMW of Sarasota responded
It’s great to hear Brooke provided such attentive support during your BMW 430 service. Her suggestion to contact your insurance about the rodent damage was smart, and we’re glad it proved helpful. Let us know if there’s anything else we can do for you.
Easy in and out, welcoming you to dealership.
Brooke took good care of us when checking in & out. Everyone very hospitable to customers. A good coffee area. Thanks
Brooke took good care of us when checking in & out. Everyone very hospitable to customers. A good coffee area. Thanks
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by ROGSVET
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2026 -
BMW of Sarasota responded
Thank you for sharing that checking in and out was seamless and that Brooke provided attentive care. We’re glad the hospitality from our team and the coffee area added comfort during your service visit for your BMW 323. We appreciate you choosing us and look forward to assisting you again.
Great service as always!
Brooke always takes care of her clients Highly recommend BMW of Sarasota
Brooke always takes care of her clients Highly recommend BMW of Sarasota
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by bmwerg0630
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Beaudin
Mar 17, 2026 -
BMW of Sarasota responded
Thank you for trusting us with your BMW iX. We’re pleased that Brooke provided excellent service as always. We’re grateful for your recommendation.
Brooke was a joy and extremely pleasant and professional
to work with. She was prompt to reply to my calls and texts. I hope I get her every time as my representative!
to work with. She was prompt to reply to my calls and texts. I hope I get her every time as my representative!
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by ROBIN47
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2026 -
BMW of Sarasota responded
We’re thrilled to hear Brooke made your experience so effortless with her prompt replies. We look forward to assisting you and your BMW again, and are glad Brooke will be there to help.
in and out quickly - first year service - good knowledge
of the car. nice dealership and good waiting area
of the car. nice dealership and good waiting area
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by roberto_mendizabal
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2026 -
BMW of Sarasota responded
Thank you for sharing your feedback on your BMW X5 first-year service. We’re glad our team’s expertise and the comfortable waiting area helped make your visit efficient. We appreciate your review and look forward to assisting you at future services.
Good job bye check-in Crew,… always good work with
Brooke, good job on communication. I’ll be back.
Brooke, good job on communication. I’ll be back.
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by MPKELLY11
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
BMW of Sarasota responded
Thank you for recognizing our check-in team and Brooke for clear communication. We’re glad everything went smoothly during your BMW 128 service. We look forward to assisting you again soon.
Very Professional lady Brooke takes care of me every time
I take my car there .Brooke gives me accurate information. BMW has a Comfortable waiting area .
I take my car there .Brooke gives me accurate information. BMW has a Comfortable waiting area .
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by MCKEENAN11
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Beaudin
Mar 09, 2026 -
BMW of Sarasota responded
Thank you for highlighting Brooke’s professionalism and clear communication. We’re glad you find our waiting area comfortable and that your BMW X3 receives attentive care. We look forward to helping you again soon.
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