Brooke Beaudin | Page 66

Brooke is a rockstar. Service was satisfactory but a bit slow for brakes. Overall, BMW of Sarasota was a good experience. Critique: Intake process for service wa Service was satisfactory but a bit slow for brakes. Overall, BMW of Sarasota was a good experience. Critique: Intake process for service was a bit confusing due to the screen not being user friendly or accurate (my appointment wasn't showing up). More

by JoshFobare Verified Customer Verified Customer

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I did not the the hidden charges. Other than that, all good Easy to work with Other than that, all good Easy to work with More

by JODI8965 Verified Customer Verified Customer

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It took a long time, more than 2 hours. And while my BMW was older, it felt like it was not as cared for as those with a newer model. Also no one washed or cleaned my car. And while my BMW was older, it felt like it was not as cared for as those with a newer model. Also no one washed or cleaned my car. More

by leahmclean Verified Customer Verified Customer

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Work was completed ahead of schedule so did not have to wait as long as I thought The only thing that bothered me a bit was being charged for floor mat, brake cleaner, etc Very small amounts, but seems a b wait as long as I thought The only thing that bothered me a bit was being charged for floor mat, brake cleaner, etc Very small amounts, but seems a bit silly! More

by MARCIAJONES4268 Verified Customer Verified Customer

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Always the best of service We love the hospitality shown by the dealership employees That's all folks by the dealership employees That's all folks More

by sp.johnston Verified Customer Verified Customer

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Overall good/average experience. Waited about 3 hours for an oil change and tech did not catch brake pad issue on the passenger side. Stated that there was 4mm of wear left and it wa Waited about 3 hours for an oil change and tech did not catch brake pad issue on the passenger side. Stated that there was 4mm of wear left and it was rubbing metal on metal. I had the brake pads and front rotors replaced a few days later at another bmw dealership. More

by GRAVENRJ Verified Customer Verified Customer

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Friendly, efficient, helpful. Can we have Starbuck back ? Covered it Thank you Thanks again Can we have Starbuck back ? Covered it Thank you Thanks again More

by JohnStanley Verified Customer Verified Customer

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I felt they were very efficient. I would definitely take our BMW back there for service and anything else that needed to be done. I would definitely take our BMW back there for service and anything else that needed to be done. More

by MMAGUIRE1 Verified Customer Verified Customer

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BMW provided a loaner car while my car is being repaired. Brooke has been very helpful and communicates very well. Brooke has been very helpful and communicates very well. More

by SDOWNINGMD Verified Customer Verified Customer

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The dealership is extremely professional and helpful The dealership is extremely professional and helpful with all my needs. Keep up the great work. dealership is extremely professional and helpful with all my needs. Keep up the great work. More

by Palatzio Verified Customer Verified Customer

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