Brooke Beaudin | Page 65

Few hiccups, part that had been ordered a week before we arrived came in for the wrong side. Another part needed took a really long time to come in. Lastly, after the car being there for a week it was retu arrived came in for the wrong side. Another part needed took a really long time to come in. Lastly, after the car being there for a week it was returned to be unwashed, which has never happened to me at my home BMW dealership. Brooke did work very hard to track down that second part as there was no confirmed delivery date, so we really appreciated that. The service guys seemed to be doing as much as they could on their end and we appreciated that. More

by mhagartysmith Verified Customer Verified Customer

Report | Print

My car was fixed quickly and efficiently. I'm happy with my experience at BMW. I'm so happy all my lights are off now. I'm happy with my experience at BMW. I'm so happy all my lights are off now. More

by pinklora423 Verified Customer Verified Customer

Report | Print

Great On point and pleasant Genuine , sincere staff Brooke is a+ plus . Word! Brooke is a+ plus . Word! More

by roman8080 Verified Customer Verified Customer

Report | Print

My experience with BMW Sarasota is always a very pleasant and efficient one. Everyone greet and deals with you with a kind and professional manner. and efficient one. Everyone greet and deals with you with a kind and professional manner. More

by jacobsnate59 Verified Customer Verified Customer

Report | Print

Super helpful and great customer service highly recommended. Dealership is super clean with all the good snacks. recommended. Dealership is super clean with all the good snacks. More

by NICOLASALCE88 Verified Customer Verified Customer

Report | Print

5 The receptionist was extremely helpful when I called and she managed to fit me in that same day. Brooke was wonderful- professional, confident, pleasant, caring and helpful. She's an asset for sure. Wit and she managed to fit me in that same day. Brooke was wonderful- professional, confident, pleasant, caring and helpful. She's an asset for sure. With the exception of the bad news about repair costs of my 2011 X3, the experience was fantastic. Thank you. More

by KBOOTHBY7 Verified Customer Verified Customer

Report | Print

Excellent service and Brooke Beaudin was outstanding. Had several issues with my vehicle and she helped me get them all taken care of. She is knowledgeable and professional. Had several issues with my vehicle and she helped me get them all taken care of. She is knowledgeable and professional. More

by EFLETCHER5 Verified Customer Verified Customer

Report | Print

Brooke was the absolute best to work with- she was extremely professional and did her best to help me and make it a positive experience!! extremely professional and did her best to help me and make it a positive experience!! More

by jackiepaszko Verified Customer Verified Customer

Report | Print

,Very nice Service Department, very prompt, very courteous, excellent communication. Brook handled everything in a professional manner and got the job done. courteous, excellent communication. Brook handled everything in a professional manner and got the job done. More

by office16 Verified Customer Verified Customer

Report | Print

Dealership is beginning to win back my loyalty. After two previous disappointing service appointments, this one finally went as expected. I also made an appointment for my other car to be brought i After two previous disappointing service appointments, this one finally went as expected. I also made an appointment for my other car to be brought in. Pricing was competitive, if not better than other places, which I was surprised by but very pleased with. Hopefully things with service continue in the upswing. I have always had a good sales experience there! More

Report | Print