486 Reviews
Write a Review486 Reviews of Brooke Geyer
March 30, 2021
-know issue on vehicle that dealer could not assist further except to repair same as prior -attempted to speak to a party who did not directly speak to me even though I was advised by corporate to spe further except to repair same as prior -attempted to speak to a party who did not directly speak to me even though I was advised by corporate to speak to them. -vehicle was out of warranty for a few months and could not partially honor even on a know issue with vehicle. -A slight discount was given but was taken more as an insult considering the known issue was understood by staff no real solution other than to purchase after market parts was advised. - in the future I will not recommend this business More
Other Employees Tagged: Joe Decangi
March 29, 2021
Many years of leasing always had a great relationship with my salesman.. He’s wonderful to work with.. service department is good.. only issue I have is waiting time is to long for an oil change especial with my salesman.. He’s wonderful to work with.. service department is good.. only issue I have is waiting time is to long for an oil change especially when I always get 8am appointment.. Otherwise all is good.. More
Other Employees Tagged: Al Hoverman, Mike Rivera, Steve Kochan
March 26, 2021
I always receive professional service when I come to Hawthorne Chevy. The service managers are very knowledgeable about car services and can provide you with the best service available for your vehicle. Hawthorne Chevy. The service managers are very knowledgeable about car services and can provide you with the best service available for your vehicle. More
Other Employees Tagged: Joe Decangi, Al Hoverman, Mike Rivera, Steve Kochan
March 24, 2021
Always quick and pleasant staff!!! They always indicate urgent matters so that repairs are made before other issues are created. Very happy to know they are helpful. urgent matters so that repairs are made before other issues are created. Very happy to know they are helpful. More
Other Employees Tagged: Mike Rivera
March 03, 2021
Always confident when having my Chevy serviced at Hawthorne Chevy! Great Service Consultants that keep me updated on what is needed and how they're progressing. Hawthorne Chevy! Great Service Consultants that keep me updated on what is needed and how they're progressing. More
Other Employees Tagged: Joe Decangi, Al Hoverman, Mike Rivera, Steve Kochan
February 14, 2021
Great customer service. Great dealership with reasonable prices and good quality of work. I highly recommend this dealership. We have been servicing our trucks for many years prices and good quality of work. I highly recommend this dealership. We have been servicing our trucks for many years More
Other Employees Tagged: Joe Decangi, Al Hoverman, Mike Rivera, Steve Kochan
February 10, 2021
I am very pleased with my service received at Hawthorne Chevrolet. I had the pleasure of of meeting the Service Director and he enlighten me to why the Customer Service there is so amazing. Mr. Decangi is Chevrolet. I had the pleasure of of meeting the Service Director and he enlighten me to why the Customer Service there is so amazing. Mr. Decangi is a great leader so it’s only expected to have a great team of Service Managers. More
Other Employees Tagged: Joe Decangi, Al Hoverman, Mike Rivera, Steve Kochan
February 03, 2021
Great Customer Service Experience. Al is great. The team was able to fix my issue. Excellent Communication the whole time. It was great working with them to figure out my rear noise. was able to fix my issue. Excellent Communication the whole time. It was great working with them to figure out my rear noise. More
Other Employees Tagged: Rich Mongiardo, Joe Decangi, Al Hoverman, Mike Keane , Jen in service
February 01, 2021
Dealership was able to get parts quickly and schedule my appointment. Service was performed with no issues and my car was ready for pickup when they said it would be. appointment. Service was performed with no issues and my car was ready for pickup when they said it would be. More
Other Employees Tagged: Al Hoverman, Mike Rivera
January 30, 2021
Pleasant StaffVery AccommodatingComplete repairs timely Pleasant Staff Very Accommodating Complete repairs timely Satisfaction so far guaranteed New car seems to have many small issues Still under war Pleasant Staff Very Accommodating Complete repairs timely Satisfaction so far guaranteed New car seems to have many small issues Still under warranty, time will tell More
Other Employees Tagged: Joe Decangi, Mike Rivera , whoever did the wirk on my car
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