486 Reviews
Write a Review486 Reviews of Brooke Geyer
November 02, 2018
Best service ever Very clean friendly service department. They address all your concerns. They are very honest and trustworthy they treat you like one of the family T Very clean friendly service department. They address all your concerns. They are very honest and trustworthy they treat you like one of the family Thanks More
Other Employees Tagged: Mike Rivera
November 02, 2018
Service to change the leaking lower oil pan The service was good. Since they couldnt complete the fix in one day, they had arranged for a loaner on time. They have also dropped me off at work us The service was good. Since they couldnt complete the fix in one day, they had arranged for a loaner on time. They have also dropped me off at work using their shuttle in the morning, which was very useful. One area of service could have been better was that they gave me the loaner with less than full gas (that's not the issue), and I returned it with more gas than what the loaner came with. But I was still charged extra at a premium rate for the gas. Apparently their records indicated that the loaner was full on gas. This left a negative taste, because I made an effort to to stop by a gas station to fill to the extent that they gave me with. More
November 01, 2018
Sales n Service John Dinger was a pleasure to work with very professional easy to deal with. Service department was very accommodating and I had no issues with them. John Dinger was a pleasure to work with very professional easy to deal with. Service department was very accommodating and I had no issues with them. More
Other Employees Tagged: John Dingertopadre , Sorry I don’t remember the name of the sales manager that help me.
November 01, 2018
Worries disregarded When I spoke to the advisor I told her I had a worry about my trunk latch not catching. She told me the technician checked everything and nothing was When I spoke to the advisor I told her I had a worry about my trunk latch not catching. She told me the technician checked everything and nothing was wrong that maybe a blanket I had laid in the back was the reason. The problem was there long before the blanket was and I always made sure it wasn’t in the way. I will be taking it to another dealership for a second opinion because of course I went that same day food shopping and my dashboard was reading the latch as opened when I had closed it and nothing was in the way. Brooke was helpful when I asked her about scratches on my truck and even took some chipped paint I had on it off for me. Also I had a remote start kit and I had to call the next day to ask how to use it because it wasn’t explained and I had forgot to ask. Also any work done on my truck other wise wasn’t explained. I had to check on the work paper if the tires were rotated and everything was checked. More
October 31, 2018
an excellant experience everyone was very friendly and performed the service, and recall very quickly. there was very little waiting time. also, the parts dept. had the acces everyone was very friendly and performed the service, and recall very quickly. there was very little waiting time. also, the parts dept. had the accessories that I ordered just the day before waiting for me. JR helped me get the voucher for the rewards points, to use towards the accessories, which I could not figure out. all in all it was a very good experience. More
Other Employees Tagged: JR Gray, John Riley
October 31, 2018
Service Maintenance and more Service is always great, but sometimes pricey - $70+ just for a patch for tire where other garages may have cost 1/4 of that. But, they are good and I Service is always great, but sometimes pricey - $70+ just for a patch for tire where other garages may have cost 1/4 of that. But, they are good and I am a loyal customer. More
Other Employees Tagged: Steve Kochan
October 28, 2018
Recall Professionally handled. Personnel most helpful and informative. Repairs completed in a timely manner from time of reception to departure with vehicle. Professionally handled. Personnel most helpful and informative. Repairs completed in a timely manner from time of reception to departure with vehicle. No delays incurred. I More
Other Employees Tagged: Mike Rivera
October 26, 2018
Great first experience Brooke is a fantastic service rep. This was my first time to HC I have always bought from Ray Catena. All my Chevys will come from HC as long as the s Brooke is a fantastic service rep. This was my first time to HC I have always bought from Ray Catena. All my Chevys will come from HC as long as the service stays at this level. More
October 25, 2018
Brooke was fantastic! Our claim was handled quickly. Brooke was very professional, helpful and provided us with a loaner vehicle while our car was being serviced. We were a Our claim was handled quickly. Brooke was very professional, helpful and provided us with a loaner vehicle while our car was being serviced. We were appreciative of her help! More
October 24, 2018
Good service visit Mostly good things to say about this place. No issues at all with my most recent visit for an oil change. Quick and easy service. Mostly good things to say about this place. No issues at all with my most recent visit for an oil change. Quick and easy service. More

