Brooke Higgins

service process from start to end was very easy and worked great. would use it again worked great. would use it again More

by brad1955 Verified Customer Verified Customer

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Would recommend to a friend, a relative a co-worker or a neighbor for sure. neighbor for sure. More

by TERRY.HILL Verified Customer Verified Customer

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Brooke was kind, knowledgeable and service oriented. I'm confident my vehicle is in good hands at York. I'm confident my vehicle is in good hands at York. More

by WENDYJ1226 Verified Customer Verified Customer

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Deviene service but they charge 3% for credit cards. Add it in under labor or something else or be like other locations and don’t charge it. Add it in under labor or something else or be like other locations and don’t charge it. More

by jeffahunsucker Verified Customer Verified Customer

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Dishonest people who will take advantage of the elderly. I'll never buy a vehicle or do business there again. Ownership needs to make changes in operations and management. I'll never buy a vehicle or do business there again. Ownership needs to make changes in operations and management. More

by MDREWS1956 Verified Customer Verified Customer

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Took my truck in to have a backup camera installed and was told I needed a complete wiring kit when the truck was already wired it just needed a camera and programmed was told I needed a complete wiring kit when the truck was already wired it just needed a camera and programmed More

by cemerson Verified Customer Verified Customer

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Matt is top notch and so is Brooke and so is shuttle driver Dedicated Good customer service driver Dedicated Good customer service More

by jennmck16 Verified Customer Verified Customer

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Took my van in for some recall work. The staff made sure I had a loaner car and everything went smoothly. The staff made sure I had a loaner car and everything went smoothly. More

by oly1813 Verified Customer Verified Customer

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Brooke was right it and did a outstanding job of keeping me informed of the entire process. A super job to her and the tech who did a thorough job on the inspection. My hat is off to the service department me informed of the entire process. A super job to her and the tech who did a thorough job on the inspection. My hat is off to the service department More

by zeuss200751 Verified Customer Verified Customer

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12/31 charged me for work not done. Admitted it. Talked to M. I know things can happen. Said I would get a credit. Had promised several times to call me after she talked to service Admitted it. Talked to M. I know things can happen. Said I would get a credit. Had promised several times to call me after she talked to service manager. No more calls, no refund, only texts saying "how did we do?" I told them they did not do very good. Days pass, still no refund, no response. I used to arrange my truck service when I was in Indy so I could go to York because I now live in another state. Very disappointed they have my money, making no effort to make this good. Today is after close of business on 1/9/2025. More

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