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Brooke Higgins
Brooke Higgins at York Chrysler Dodge Jeep Ram of Plainfield

Brooke Higgins | Page 2

Express Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.7
28 Reviews

Languages Spoken

English English

4.7

28 Reviews

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28 Reviews of Brooke Higgins

September 24, 2024

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Employee Rating

York did a great job. First service on the 2024 Chrysler Pacifica. They had me in and out in a time. More

by SHILKUSKI75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien , Josh Herington, Miguel Squadrito

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Sep 26, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

September 13, 2024

Dealership Rating
Employee Rating

Matt created my appointment. Brooke checked my vehicle in. Service was completed on time. Check out went well. Nice work! More

by FARMALLBN1945
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien

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Sep 13, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and Brooke, and we look forward to working with you again. Jamie Freeman Service Manager

September 13, 2024

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Attention to detail and concern and understanding of customer expectations..Never felt 'rushes' or unappreciated as a customer. Greatly appreciated her concern and expedient nature of her attention More

by MIKE_JACKSON09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

September 11, 2024

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Employee Rating

Im very happy with the dealership service department and the manner in which they treat me. It keeps me coming back More

by JJN5930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien , Josh Herington, Miguel Squadrito

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Sep 11, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield. We look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

September 10, 2024

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Employee Rating

No communication, no return of calls, lack of giving answers on the status of the repair. More

by Ryansmith4719
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 14, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Ryan. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

Sep 14, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Ryan. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

September 01, 2024

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Employee Rating

Polite, nice people got the job done quickly. Had no issues with any one or thing More

by naveris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Frick, Dylan Murphy, Matt O'Brien, Jamie Freeman , Josh Herington, Cathy Lammer, Ramses Margary, Chris Potter, Miguel Squadrito

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Sep 03, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

August 28, 2024

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Employee Rating

I continue to use the service department because I feel that I am treated honestly and respectfully. More

by JJN5930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien

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Aug 28, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Matt, Brooke, and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

August 28, 2024

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Employee Rating

The service department is simply outstanding. They are honest accurate and communicate well. Thank you! More

by jaygreenzweig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Squadrito

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Aug 28, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out, Jay! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

August 26, 2024

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Employee Rating

The service people are always pleasant; and the location is not far from my home. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Hello, Sharon! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

August 24, 2024

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Employee Rating

The people there are going the extra mile in making sure your needs are met More

by Buck2861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Josh Herington

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Aug 25, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

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