Brooke Wadas
Brooke Wadas at Golf Mill Chevrolet

Brooke Wadas | Page 3

Service Manager

Golf Mill Chevrolet

9530 N Greenwood Ave
Niles, IL 60714

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4.3
71 Reviews
4.3

71 Reviews

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71 Reviews of Brooke Wadas

November 19, 2025

Dealership Rating
Employee Rating

The worst service department I ever seen, irresponsible staff and careless manager would not recommend this service department to anyone More

by EDMONDHVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenzie Bradfield, Mark Snyder

Nov 21, 2025

Golf Mill Chevrolet responded

Sorry your experience didn't meet your expectation. We will try to do better in the future.

November 04, 2025

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Employee Rating

As usual a great service center with friendly service reps. Waiting room is clean so all good here. More

by JMJR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenzie Bradfield, Mark Snyder

Nov 19, 2025

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 02, 2025

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Employee Rating

Replacing air-conditioner in car. Unfortunately this job has not been completed. You can check with the Service Manager Mark Snyder who has been very good in updating me with this p More

by STOULON34
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Snyder

Oct 05, 2025

Golf Mill Chevrolet responded

We appreciate your patience and understanding as we work to resolve your issue. Thank you for your kind words during this situation.

October 02, 2025

Dealership Rating
Employee Rating

Brook Wadas is a amazing young lady. She is very knowledgeable, helpful and caring. Always greeting with a smile and explaining to me what was needed and required. More

by STOULON34
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark manager in the service department was also very helpful explaining job thoroughly.

Oct 05, 2025

Golf Mill Chevrolet responded

We are proud to have her on our team! Thank you for taking the time to send such a kind review.

October 02, 2025

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Exceptional . Very helpful. Customer service orientated. They fight for their customers. Mechanics and technicians do an amazing job More

by HARAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenzie Bradfield, Raelyn Scollard, Mark Snyder

Oct 05, 2025

Golf Mill Chevrolet responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2025

Dealership Rating
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Quick, efficient service as usual. Routine maintenance was performed on my vehicle with all work done in a professional manner. More

by DOMINICKLICATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Golf Mill Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience!

September 09, 2025

Dealership Rating
Employee Rating

THEY scheduled my 4 month old Enclave for service. I brought it in and it sat there for 7 hours untouched. I have multiple brake problem warnings popping up constantly. With 2 young children... this i More

by Buick Enclave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenzie Bradfield, Raelyn Scollard, Mark Snyder

Sep 28, 2025

Golf Mill Chevrolet responded

We are unable to look up your profile based on the user name of "Buick Onclave" Please contact our management team so we can further assist you. 847-696-6503

August 22, 2025

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Employee Rating

Ms. Kenzie was very helpful, explained everything and promised the issue would be resolved as soon as the part comes in (4 weeks she said.) I highly recommend Ms. Kenzie as Golf Mill Chevy customer servi More

by ALICEBRATKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenzie Bradfield, Raelyn Scollard

August 05, 2025

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Employee Rating

Took my Chevy in for service work with a scheduled morning appointment. No call from a service manager until late afternoon saying they haven't even looked at the vehicle and would like to keep it ove More

by Seth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Aug 22, 2025

Golf Mill Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. I will be reaching out to you to address this. Christine Chiappetta Customer Relations Manager Office: 847.696.6571 Email: christine.chiappetta@golfmillchevrolet.com

August 05, 2025

Dealership Rating
Employee Rating

Great Experience. People in the service department are very knowledgeable. And friendly They will be my go to for repairs. And service More

by TAZI860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kolendo, Frank DeBartolo, Jesus Castellanos , Kenzie Bradfield, Raelyn Scollard

Aug 22, 2025

Golf Mill Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care.

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