Brooklynn Parsons

Thank you for the service on my jeep. Your staff is always professional and helpful. Your staff is always professional and helpful. More

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Brooklynn was recommended to me and I was so happy she was! She explained everything in detail, answered all of my questions and was so nice and fun to visit with. GREAT JOB BROOKLYNN!! was! She explained everything in detail, answered all of my questions and was so nice and fun to visit with. GREAT JOB BROOKLYNN!! More

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The customer service was exceptional. The staff went above and beyond to ensure my needs were met and that I was completely satisfied with my experience The staff went above and beyond to ensure my needs were met and that I was completely satisfied with my experience More

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I would like to comment on two recent repair sessions with Jim Glover, Owasso. I first came to Jim Glover in Owasso on 12/4/2026 for an oil change on my 2018 Jeep Cherokee Trail Hawk (my motorhome dinghy with Jim Glover, Owasso. I first came to Jim Glover in Owasso on 12/4/2026 for an oil change on my 2018 Jeep Cherokee Trail Hawk (my motorhome dinghy). Brooke Parsons happened to be free at the time to serve me. Since then, I have continued to request her as my service advisor. I had other issues besides the oil change that involved several communication sessions verbally and by phone. She has always been courteous, cooperative, honest, and a good listener. She really had my interests at the top of the list. She went beyond my expectations. She informed me at every step of the repair process. She always explained things so I could understand even having to repeat herself occasionally. My most recent service visits were basically back-to-back. It began with a windshield replacement and a diagnostic inspection of the front suspension system because of a rattle I had been hearing for a long while. I did not have to wait in the waiting room because a courtesy vehicle took me home. They found issues with several items needing replacement. I got my extended warranty involved in the process. Brooke contacted the Good Sam extended warranty people and she took care of the whole matter. It required shipment of parts over several days, so she set me up with a rental car at an agency located at the Dealership which was very convenient. The entire repair process took 14 days. During the 14 days I rented the car, she kept in contact with me at every change of events. She even helped with getting the rental extended twice. When I picked up my Jeep, Brooke explained every detail of the repair process with the paperwork. I was very pleased with the outcome of the repairs. The suspension system now feels solid. I am very pleased with Brooke. She made me feel very confident that the repairs were going to be done right. My sincere thanks to Brooke Parsons and the entire dealership. More

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Handled a recall inspection for me without an advance appointment while I stopped by the dealership for a different reason. appointment while I stopped by the dealership for a different reason. More

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Brooklynn Parsons is the only reason we have our vehicles serviced their in Owasso. She always takes the best care of our vehicles. serviced their in Owasso. She always takes the best care of our vehicles. More

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Great people and great vehicles! We are always treated like family when we visit. We don’t go anywhere else when looking for a new vehicle! We are always treated like family when we visit. We don’t go anywhere else when looking for a new vehicle! More

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There services are top notch. The people have a great attitude no matter how busy they are. The people have a great attitude no matter how busy they are. More

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Casey my salesman was Great to work with and would recommend him and Jim Glover. recommend him and Jim Glover. More

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I appreciated how the service department went above and beyond to find a solution to fix my truck. beyond to find a solution to fix my truck. More

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