Kraig Carr

Matt helped me schedule a time they could get me in and out as soon as possible. Matt and Craig did exactly what I requested and answered all my questions. Very much appreciated! out as soon as possible. Matt and Craig did exactly what I requested and answered all my questions. Very much appreciated! More

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Our Experience with Jim Glover Chrysler Dodge Jeep Ram On May 13, 2026, we took our 2018 Ram 2500, 6.7L Cummins Diesel Crew Cab 4x4, with approximately 117,133 miles to Jim Glover in Owasso for routi Ram On May 13, 2026, we took our 2018 Ram 2500, 6.7L Cummins Diesel Crew Cab 4x4, with approximately 117,133 miles to Jim Glover in Owasso for routine maintenance. Our truck had NEVER experienced a check engine light before this service. Yet, the very next evening, the check engine light came on. That was the beginning of repeated dealership visits, costly repairs, and unresolved problems. We paid over $6,000 to Jim Glover for repairs, including a transmission valve body replacement and EGR system cleaning. Despite these repairs, the warning lights continued to return. Our truck is a business vehicle, and being without it repeatedly disrupted our business operations. Despite our repeated requests, Jim Glover never provided us with a rental vehicle, adding to the inconvenience and frustration. During one of our visits, Amber, a service advisor familiar with our truck from a previous visit, suggested that we just buy a new truck. Our Ram 2500 is paid off, and we value its reputation for durability and longevity. We brought it in for maintenance, not to be encouraged to replace it. On June 10, T.J., the Service Director, assured us the truck was ready after he and his technicians had driven it. The Exhaust Filter Full warning returned the next day, followed by the check engine light on June 13. We contacted the dealership but received no response. We ultimately had to take our truck elsewhere and spend another $3,000 on repairs. The fact that these problems began immediately after routine maintenance raises serious questions that were never satisfactorily addressed. Despite repeated unsuccessful repairs, mounting expenses, and no follow-up, those questions remain unanswered. Based on our experience, we strongly discourage others from entrusting their vehicles to Jim Glover Chrysler Dodge Jeep Ram in Owasso for service or repairs. We trusted them repeatedly to make this right, and ultimately, that trust was lost. More

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Thank you for the service on my jeep. Your staff is always professional and helpful. Your staff is always professional and helpful. More

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Kraig went beyond expectations to find the tires for my 2021 Gladiator. Great service and good pricing left me feeling satisfied with my experience. 2021 Gladiator. Great service and good pricing left me feeling satisfied with my experience. More

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Matt and Kraig took very good care of me and my Gladiator being serviced. Im very happy with the service I received. I will be bringing my vehicle back for all my service needs. being serviced. Im very happy with the service I received. I will be bringing my vehicle back for all my service needs. More

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Kraig has done a great job in handling issues that were caused by the dealership and not noticing a oil gasket that wasn't replaced during a routine oil change. I would recommend Kraig to assist with any q caused by the dealership and not noticing a oil gasket that wasn't replaced during a routine oil change. I would recommend Kraig to assist with any quality work at Jim Glover. I wouldn't recommend their sales people to give you honest and good trade value or their financial office. More

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Kraig in Service - Helpful, Knowledgeable and friendly to deal with. Always takes good care of me. deal with. Always takes good care of me. More

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I’ve been going to Jim Glover Jeep in Owasso for years, and Kraig has always been my service advisor. He’s excellent at communicating, always finding solutions, and making sure we feel heard. He gets probl and Kraig has always been my service advisor. He’s excellent at communicating, always finding solutions, and making sure we feel heard. He gets problems solved quickly and with great care. Highly recommend asking for Kraig if you want reliable and attentive service! More

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Craig worked me in as a walking snd hot it done in a timely manner. Great service crew and department. timely manner. Great service crew and department. More

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Awesome dealership and awesome service. And the Customs guy Mike was the most knowledgeable and helpful one I’ve dealt with. Kraig was absolutely fantastic. Highly recommend. And the Customs guy Mike was the most knowledgeable and helpful one I’ve dealt with. Kraig was absolutely fantastic. Highly recommend. More

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