Brooks Collins | Page 5

I pulled up to the dealer and the car spoke to me. I sat in it. Left. Came back. Drove it. I wanted the papers to sign right then and there. It was getting a little late but they worked together, hus I sat in it. Left. Came back. Drove it. I wanted the papers to sign right then and there. It was getting a little late but they worked together, hustled and I left that night with a beautiful vehicle. Thank you More

by LINEJUNK Verified Customer Verified Customer

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They made my experience seamless and easy. Lauren and Brooks were transparent, and it made the buying experience a great one. Lauren and Brooks were transparent, and it made the buying experience a great one. More

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Everyone was pleasant and professional. They quickly found a car that met my preferences. The purchase transaction was smooth as was picking up the vehicle. They quickly found a car that met my preferences. The purchase transaction was smooth as was picking up the vehicle. More

by abcleveland Verified Customer Verified Customer

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Long term relationship - they do a nice job. Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is happy. More

by cclavin Verified Customer Verified Customer

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I received wonderful service from Scott and BMW West Chester. We’ve bought several cars from Scott and always have a great experience. My service advisor Melissa was so helpful, empathetic and was a g Chester. We’ve bought several cars from Scott and always have a great experience. My service advisor Melissa was so helpful, empathetic and was a great communicator. My new car in “Vegas red” is gorgeous. I appreciate doing business with people I know and like. More

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BMW of West Chester was the easiest dealership experience I’ve had due to our salesman, Scott Gately. Scott is outstanding to work with. He is easy going, engaging, and extremely proficient in his overall I’ve had due to our salesman, Scott Gately. Scott is outstanding to work with. He is easy going, engaging, and extremely proficient in his overall knowledge of vehicles in general but most relevantly the vast inventory at BMW. Right from our initial phone conversation he put me at ease. I was feeling discouraged shopping around for a CPO w/ low milage. Scott listened diligently to my needs, budget as well as all the bells and whistles I desired. He immediately went to work and found the perfect 2 vehicles to test drive. When he noticed how badly I preferred one model over the other he quickly got creative with a couple different financing options. He seamlessly made my dream car my new car. Scott made what I feared would be a tedious process into an easy, joyful experience. I can not recommend him highly enough! Merry More

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Anthony was a great sales rep and he went above and beyond to make us feel comfortable with the purchase. I am also very appreciative of the dealership as well. Thanks Anthony for all the support beyond to make us feel comfortable with the purchase. I am also very appreciative of the dealership as well. Thanks Anthony for all the support More

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My 3rd car from Justice. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. More

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Scott was professional and thorough as we purchased our BMW. It wasn’t that hard of a sell . . . The car is great! BMW. It wasn’t that hard of a sell . . . The car is great! More

by HMSB Verified Customer Verified Customer

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My husband is on his 3rd BMW from Scott and I have been talking to him for over a year waiting for the perfect car. He has been proactive and patient. Then he said he had THE car for me and he knew me well talking to him for over a year waiting for the perfect car. He has been proactive and patient. Then he said he had THE car for me and he knew me well enough to know this was the one. When he pulled the Brooklyn Gray M440i xDrive around my knees buckled! Scott made the long awaited experience absolutely perfect. I will never go to another dealer again. We love Scott! Highly, highly recommend him!!! More

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