Bruce Bennett | Page 6

Poor Customer Service We were sold a Rogue 3 months ago and for the last 2 months we have taken it back 5 times to have the heat fixed. One of the 4 vents is putting out he We were sold a Rogue 3 months ago and for the last 2 months we have taken it back 5 times to have the heat fixed. One of the 4 vents is putting out heat, the rest cold air. We have been told that it could not be fixed. We have a hard time getting people to contact us back and the only thing they say they can do is charge us an additional $14,000 to change it out for a Rogue that actually works. More

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GREAT EXPERIENCE!!!!! Excellent customer service.. Anthony was very helpful and friendly.. He was laid back, didn't rush me, and took his time explaining pros and cons of Excellent customer service.. Anthony was very helpful and friendly.. He was laid back, didn't rush me, and took his time explaining pros and cons of every choice I made.I am use to dealing with small town car dealerships so I was a little intimidated when I arrived, not to mention I drove 2 hrs to get there. Anthony made me feel appreciated and at ease with the whole car buying experience. Bruce the floor manager was also a great experience. He sat down and worked with me until the right deal for me came into play. The were a great team to work with and I will most definitely recommend to other people for their next car purchases..Bruce the finance guy was also very pleasant to work with was fast , concise, and helpful Thanks for the great experience guys !!!!! More

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Pleasant experience Excellent customer service, not in your face. salesman, Mr. Berry , was exceptional. sales manager, entire staff very personable..not pushy....produ Excellent customer service, not in your face. salesman, Mr. Berry , was exceptional. sales manager, entire staff very personable..not pushy....product knowledge excellent. All processes explained satisfactorily, overall..5 star sales effort. I noticed a cohesive team, working supportively with each other. I was very impressed with staff..impressed with their knowledge of their product line..and the curtesy they displayed . More

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Trade in for new purchase Joseph was awesome salesman definitely will go to him again and recommend anyone to him. Bruce gave me great price! Sam explained my warranty very wel Joseph was awesome salesman definitely will go to him again and recommend anyone to him. Bruce gave me great price! Sam explained my warranty very well and signing paper work was quick. More

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Best Dealership in the Valley Eddie Williams and his sales team are truly awesome, they met and exceeded all my expectations, never exercised any sense of frustration in the proces Eddie Williams and his sales team are truly awesome, they met and exceeded all my expectations, never exercised any sense of frustration in the process of me purchasing my car. They demonstrated true customer satisfaction. I had the pleasure of working with Deon as my salesman who sold me my 2014 maxima 6mths before I came back and traded for the 2016 maxima. No hassle. I would most definitely recommend anyone to go see these men if you are looking for a car! 👍😊 More

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Bad experience in Landers McLarty Nissan Before I visit Nissian, I think it is a good international company. But I am wrong. My first sales is Daniel, I provide all the document for reviewing Before I visit Nissian, I think it is a good international company. But I am wrong. My first sales is Daniel, I provide all the document for reviewing am I qualified to have a lease car. After 2 days, I want to know the result, but she is hard to get in touch. I call a so-called manager "Bruce", but he was impatient and said "I don't understand " and then hang up my call and I try not angry, call him the other day, he was still impatient, request me not to call again. I am really disappoint. After I selected my car at 0500 pm on 19 May , I waited 3.5 hrs to speak to the finance manager or sales "SAM". When I asked SAM to revise the used mileage from 7 to 12 and about the lease payment schedule he showed up arrogant and unpleasant. I tried to show my politeness to ask again, but the answer was the same" check with the bank or the billing company", I want to say I am a customer from Taiwan even though I am not excellent in speaking English. But why should I tolerate your bad manner? You can think about that someday you come to Taiwan with poor Chinese speaking or listening ability. When you face the same situation what will you do. Even though the bad experience in "Landers McLarty Nissan", there is still a good sales "Marvin Pinchon". He only service in Nissan for 3 months, but his patience and proficient really let impressive, thank you for your help. More

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Awesome Customer Service By far this was the greatest car purchase experience I've ever had! Tracey Woolridge & Bruce Bennett were very knowledgeable about the safety features By far this was the greatest car purchase experience I've ever had! Tracey Woolridge & Bruce Bennett were very knowledgeable about the safety features as well all the technical features of each vehicle I inquired about. Their customer service was so on point I purchased not one but 2 vehicles....the 2016 Altima & Maxima.. More

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Great Service I was shopping for a new vehicle but had not considered a Nissan until I saw an advertisement online. I made an appointment to visit the dearlership I was shopping for a new vehicle but had not considered a Nissan until I saw an advertisement online. I made an appointment to visit the dearlership and I'm glad I did. I was warmly greeted when I stepped onto the lot and I was treated respectfully through every step of the purchasing process. Anthony Berry was especially helpful. He was patient and answered my questions. He also took time to demonstrate certain features on my car. I've bought several cars and I've never had customer service this great! Thank you Landers McLarty. More

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Nissan All Star Team! I have purchased many vehicles throughout the years, however my excellent experience with the professionals, Joseph Patterson, Bruce Bennett and Bren I have purchased many vehicles throughout the years, however my excellent experience with the professionals, Joseph Patterson, Bruce Bennett and Brent Drake exceeded all prior selection, purchase and financing experiences. Joseph was enthusiastic, charismatic and truly a professional. He met me as I arrived at the dealership and I immediately felt that my business mattered and he truly listened to my requirements. Bruce and Brent assisted with the purchase and financing process that was expeditious and seamless. Talk about exceeding customer expectations - This All Star Team is the greatest! More

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Workable professionals Lisa Spratt and Bruce Bennett were extremely enjoyable to work with. I recommend your asking for them right off the bat. Extremely knowledgeable on Lisa Spratt and Bruce Bennett were extremely enjoyable to work with. I recommend your asking for them right off the bat. Extremely knowledgeable on all the vehicles I looked at. Very personable and take the time to make the time and returned all my calls and answered all my questions. More

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