Bruce Bennett | Page 7

A Pleasant Experience Mr. Ruth was knowledgeable, polite, not pushy, and very personable. My wife and I have used the service department at this location for all Nissan ser Mr. Ruth was knowledgeable, polite, not pushy, and very personable. My wife and I have used the service department at this location for all Nissan service since 2008 (we had a 2008 Maxima) and have always been treated fairly and courteously. Our relations with the service department are what brought us back around to look at new cars at this dealership. Mr. Ruth kinda took us under his wing and treated us well. Mr. Bennett also contributed to closing the deal. We bought a 2014 Pathfinder in Nissan in Franklin TN a few years ago because of a bad experience at this dealership at that time, but Mr. Ruth and Mr. Bennett corrected all our concerns so we made the deal. More

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Needed something different We have owned Nissan's before, an Xterra, and a 200SX. the Xterra didn't last as well as the 200SX, and our previous experience with the previous ser We have owned Nissan's before, an Xterra, and a 200SX. the Xterra didn't last as well as the 200SX, and our previous experience with the previous service department ownership (Regal) was to say the least not good at all. Promises made and not kept.. So the verdict is still out on the service department. This is why the lower rating for the dealership. Maybe down the line, they can/will earn the other two stars.. The sales people with the new ownership we dealt with were extremely friendly, and knowledgeable on the vehicles we were looking at. They weren't pushy or over zealous to try to make a sale. Earl Burke did a fine job, and I would recommend him to anyone wanting to purchase a new vehicle. We were told by the business manager, that we would receive 4 (four) free oil changes, but then we were told by sales that it was only tow free oil changes. I'm not sure if any of this is in writing, only verbal at this point (we will review all our documents).. More

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Thank you Terrance was knowledgeable and accommodating and made the overlong process of my vehicle purchase easy and light hearted. The relatable personality an Terrance was knowledgeable and accommodating and made the overlong process of my vehicle purchase easy and light hearted. The relatable personality and helpful attitude made my decision to purchase easy. Thank you. More

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Nissan is our go to now. Terrence Muhammad made my daughter's first car purchase experience the way it should be. After test driving cars at multiple dealerships during the we Terrence Muhammad made my daughter's first car purchase experience the way it should be. After test driving cars at multiple dealerships during the week; she was fortunate enough to get a salesperson who didn't push her into an impulsive decision. It will be a positive model for her to measure future experiences in large purchases. I'm very proud of the team effort that was and continues to be involved in making it an overall excellent experience. More

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onr rude group of people! We bought a 2017 Altima. The salesman lied to my husband when we asked if the car we started to buy had been wrecked he said no, so I took the car to We bought a 2017 Altima. The salesman lied to my husband when we asked if the car we started to buy had been wrecked he said no, so I took the car to get checked and yes the car had been wrecked 3 times all major. That's how we ended up getting a new car. Brent was rude of the rudest. It all came to him being rude because we didn't want to purchase a gap insurance plan from him that was a total rip off. To tell someone that their making no sense because their being smart with their money. With my father being in finance I mean really did you think you were going to rip us off!!! Will never buy anything else from them. I could go on and on. The staff don't work as a team. They only wanna work with their on culture I mean it was a bad car buying experience. 2017 More

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Not your typical car salesman or dealership. Non pushy! This was by far the most pleasant experience puchasing a new car in 45 years. Terence Muhammad was knowledgeable,, kind and patient with my wife a This was by far the most pleasant experience puchasing a new car in 45 years. Terence Muhammad was knowledgeable,, kind and patient with my wife and I. We changed our choice of vehicle at the last minute but no problem. Outstanding customer service and definately not pushy. More

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Poor Customer Service We were sold a Rogue 3 months ago and for the last 2 months we have taken it back 5 times to have the heat fixed. One of the 4 vents is putting out he We were sold a Rogue 3 months ago and for the last 2 months we have taken it back 5 times to have the heat fixed. One of the 4 vents is putting out heat, the rest cold air. We have been told that it could not be fixed. We have a hard time getting people to contact us back and the only thing they say they can do is charge us an additional $14,000 to change it out for a Rogue that actually works. More

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GREAT EXPERIENCE!!!!! Excellent customer service.. Anthony was very helpful and friendly.. He was laid back, didn't rush me, and took his time explaining pros and cons of Excellent customer service.. Anthony was very helpful and friendly.. He was laid back, didn't rush me, and took his time explaining pros and cons of every choice I made.I am use to dealing with small town car dealerships so I was a little intimidated when I arrived, not to mention I drove 2 hrs to get there. Anthony made me feel appreciated and at ease with the whole car buying experience. Bruce the floor manager was also a great experience. He sat down and worked with me until the right deal for me came into play. The were a great team to work with and I will most definitely recommend to other people for their next car purchases..Bruce the finance guy was also very pleasant to work with was fast , concise, and helpful Thanks for the great experience guys !!!!! More

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Pleasant experience Excellent customer service, not in your face. salesman, Mr. Berry , was exceptional. sales manager, entire staff very personable..not pushy....produ Excellent customer service, not in your face. salesman, Mr. Berry , was exceptional. sales manager, entire staff very personable..not pushy....product knowledge excellent. All processes explained satisfactorily, overall..5 star sales effort. I noticed a cohesive team, working supportively with each other. I was very impressed with staff..impressed with their knowledge of their product line..and the curtesy they displayed . More

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Trade in for new purchase Joseph was awesome salesman definitely will go to him again and recommend anyone to him. Bruce gave me great price! Sam explained my warranty very wel Joseph was awesome salesman definitely will go to him again and recommend anyone to him. Bruce gave me great price! Sam explained my warranty very well and signing paper work was quick. More

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