Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 13

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
257 Reviews

Industry Experience

25 yrs, 4 mos

4.8

257 Reviews

Write a Review

257 Reviews of Bruce Carrick

April 10, 2025

Dealership Rating
Employee Rating

I have no complaints. I’m always greeted in a friendly and helpful manner. I receive quick appointments and great service, and the service video always shows what was do More

by gmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Nick Mudd, Miguel Mazaba , Kevin Cameron

Apr 10, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

There is no other place I would go to get work done. They are the best! More

by STANMOORE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore , Stan Moore

Apr 09, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Got me in out with great service. Love the video of the work being done on the car. More

by KPERRYWI
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba , Kevin Cameron

Apr 08, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Wait time is never longer than estimated. Love the snacks and coffee. BRUCE is always fantastic. More

by MDOWODZENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

Apr 08, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

Dealership Rating
Employee Rating

Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! More

by MARK.BARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

Mar 29, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 28, 2025

Dealership Rating
Employee Rating

Every time i went i had Great customer service. the dealers made sure they did everything nicely. I would most definitely recommend. More

by SHAQUOIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron, Kirsten Jones

Mar 28, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 24, 2025

Dealership Rating
Employee Rating

I’m absolutely enjoying coming to get my vehicle service there. Bruce is always a pleasant person. He’s always helpful. Will take care of you and I’ve never been disappointed since I’ve been bringing my ve More

by HELENYOHANNES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd , Kevin Cameron

Mar 25, 2025

Russ Darrow Metro Mazda responded

Thank you, Helen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bruce here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

March 24, 2025

Dealership Rating
Employee Rating

It may have taken longer than my wife and I wanted but overall everyone was nice and it was a good experience. More

by CHURCHILLETHAN6
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Mar 25, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

Friendly staff with good technicians. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. More

by floydbretzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba , Kevin Cameron, Dontell?

Mar 25, 2025

Russ Darrow Metro Mazda responded

Thanks, Floy, for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 17, 2025

Dealership Rating
Employee Rating

Janae Anthony & Gwen HELPED ME tremendously! ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in More

by KEYANNACLAY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Gwen Moore , Janea Anthony, Stan Moore

Mar 18, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Janea, Gwen, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your Mazda truck! Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

...
13
...

Dealership Inventory (189 Vehicles)

new 2026 Mazda CX-90 car, priced at $45,686
2026 Mazda CX-90
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $39,065
2026 Mazda CX-30
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
used 2025 Mazda CX-70 car, priced at $40,140
2025 Mazda CX-70
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $33,874
2026 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
used 2025 Jeep Grand Cherokee car, priced at $32,225
2025 Jeep Grand Cherokee
used
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2024 Mazda CX-30 car, priced at $24,706
2024 Mazda CX-30
used
Jet Black Mica exterior
Automatic
All-wheel Drive