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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 13

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
262 Reviews

Industry Experience

25 yrs, 5 mos

4.8

262 Reviews

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262 Reviews of Bruce Carrick

April 22, 2025

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Employee Rating

Its my 3rd time here and the service advisors were great. Explained what I needed done. No issues with my car since. I would suggest having your tech speak a little slower when creating the video Had to watc More

by VALBROWN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd , Kirsten Jones

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Apr 22, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 21, 2025

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Employee Rating

I had very quick service and great communication. The inspection video is a nice touch as well. More

by Zhaefner58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

April 20, 2025

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Employee Rating

They are always friendly and professional. I have purchased my last 2 vehicles from Russ Darrow Metro Mazda and will never go anywhere else. More

by ghuth0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones, Eric

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Apr 20, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 19, 2025

Dealership Rating
Employee Rating

The number one and only reason I keep my Mazda and get service here is because of the Outstanding service Bruce Carrick provides! More

by BURTON.JAMES.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

April 19, 2025

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Employee Rating

The service I received at the dealership was seamless. Very friendly and always willing to accommodate.Thank you More

by shermane_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

April 10, 2025

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Employee Rating

I have no complaints. I’m always greeted in a friendly and helpful manner. I receive quick appointments and great service, and the service video always shows what was do More

by gmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Nick Mudd, Miguel Mazaba , Kevin Cameron

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Apr 10, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

April 09, 2025

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Employee Rating

There is no other place I would go to get work done. They are the best! More

by STANMOORE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore , Stan Moore

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Apr 09, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

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Employee Rating

Got me in out with great service. Love the video of the work being done on the car. More

by KPERRYWI
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba , Kevin Cameron

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Apr 08, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

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Employee Rating

Wait time is never longer than estimated. Love the snacks and coffee. BRUCE is always fantastic. More

by MDOWODZENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Apr 08, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

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Employee Rating

Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! More

by MARK.BARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Mar 29, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

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