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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 16

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
266 Reviews

Industry Experience

25 yrs, 7 mos

4.8

266 Reviews

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266 Reviews of Bruce Carrick

February 23, 2025

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Employee Rating

Great stuff out there you guys keep my car updated and fresh always when i need it More

by WOOGIE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba, Zoe DeRose , Kevin Cameron, Kirsten Jones, Dylan Rueth

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Feb 23, 2025

Russ Darrow Metro Mazda responded

Woogie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

February 22, 2025

Dealership Rating
Employee Rating

Bruce’s team did an outstanding job servicing my car. Work began promptly and was quickly completed. The are great and experienced team. More

by SCHECK5227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Feb 23, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

February 19, 2025

Dealership Rating
Employee Rating

Pleasant staff. Timely service. Great waiting room. I appreciate the reminders to schedule service appointments. More

by KURKIEW4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

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Feb 19, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

February 15, 2025

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Employee Rating

Great service always takes care of me when I come in always helpful best service thanks guys More

by johnbailey31976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba , Kevin Cameron

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Feb 16, 2025

Russ Darrow Metro Mazda responded

John, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

February 12, 2025

Dealership Rating
Employee Rating

Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the s More

by ASHLEYMAHNKE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson , Kevin Cameron

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Feb 12, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ashley, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

February 11, 2025

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Employee Rating

Bruce did an exceptional job taking care of me and my Mazda CX 90. I had recalls, an oil change and also needed a loaner car. He was very efficient and pleasant to deal with. I will be back. More

by Sue S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 12, 2025

Russ Darrow Metro Mazda responded

Sue, It's great to hear that Bruce was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Their service was excellent, clean facilities, very polite individuals and quick. I would recommend the dealership. More

by faithful12263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 11, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Quality and timely service Comfortable waiting area Communication was timely Staff were friendly yay yay More

by TERRI.ANGST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd , Kevin Cameron

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Feb 11, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you, Terri. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, th More

by SHIEKASTINSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Santana Flower, Miguel Mazaba , Kevin Cameron, Gwen Moore, Alejandro Noyola, Dylan Rueth, Iyonnah Towns

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Feb 07, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 04, 2025

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Employee Rating

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. More

by ariana ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba, Zoe DeRose , Kevin Cameron, Kirsten Jones

Print
Feb 04, 2025

Russ Darrow Metro Mazda responded

Hello Ariana: Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

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