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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 16

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
257 Reviews

Industry Experience

25 yrs, 4 mos

4.8

257 Reviews

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257 Reviews of Bruce Carrick

February 04, 2025

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Employee Rating

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. More

by ariana ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba, Zoe DeRose , Kevin Cameron, Kirsten Jones

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Feb 04, 2025

Russ Darrow Metro Mazda responded

Hello Ariana: Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

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Employee Rating

I had excellent service and the staff was friendly, professional and quickly got my car serviced and returned to me. More

by MICHAELRROHRER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Russ Darrow Metro Mazda responded

Michael, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 29, 2025

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Employee Rating

Both Kirsten Jones and Dylan Rueth were two very good customer service representatives for Russ Darrow Metro Mazda. Both were very acknowlegeable regarding positions in the firm. I was very satisfied w More

by CLVLILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth , Kirsten Jones

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Jan 29, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. Kristen, Dylan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 27, 2025

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They gave quality, timely service for a standard oil change and tire rotation! Definitely recommend. More

by MUNATION2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

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Employee Rating

Nick provided great service and was thorough. I plan to return for future maintenance as needed. More

by LATANZA_DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Jan 24, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

January 22, 2025

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Great communication and immediately took care of a problem without hesitation! Thanks for the help, Bruce! More

by iammegtastic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

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Jan 23, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

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Employee Rating

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! More

by Barbosamarissa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Noah Matson, Nick Mudd, Zoe DeRose , Kevin Cameron, HAISE COLLAZO, Kirsten Jones, Ivan Lawler, Stan Moore

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Jan 21, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 16, 2025

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Employee Rating

Bad dealer and bad experience Also bad reply. Very not recommended. please do not choose More

by YLU1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Noah Matson

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Jan 19, 2025

Russ Darrow Metro Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

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Very friendly. Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! More

by Luckydogpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

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Jan 16, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

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Employee Rating

The service was quick The staff was courteous the waiting area was clean and comfortable More

by HARRISSUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

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