Bruce Carrick | Page 15

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! new ride and amazing service department! More

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Bad dealer and bad experience Also bad reply. Very not recommended. please do not choose Very not recommended. please do not choose More

by YLU1024 Verified Customer Verified Customer

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Very friendly. Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! More

by Luckydogpark Verified Customer Verified Customer

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The service was quick The staff was courteous the waiting area was clean and comfortable area was clean and comfortable More

by HARRISSUS Verified Customer Verified Customer

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Amazing service and even greater staff. Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they c Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they cared for my needs. Would recomend to anyone in need of a car. 5 stars! More

by JOSEPH.MED Verified Customer Verified Customer

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My visit was great as expected. I was in and out without any issues. Thank you I was in and out without any issues. Thank you More

by PEYLOLEE Verified Customer Verified Customer

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Very reliable and great service. Friendly staff professional work and trustworthy. Wouldn't go anywhere else. Friendly staff professional work and trustworthy. Wouldn't go anywhere else. More

by KARIN.HANNA Verified Customer Verified Customer

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As usual, Bruce was very helpful. I am lookkng forward to have him as my service advisor for many more years. Good job !!! I am lookkng forward to have him as my service advisor for many more years. Good job !!! More

by ALLEN_FEDERICO Verified Customer Verified Customer

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Bruce in service is a great guy to work with, his boss on the other hand HORRIBLE! My car was there for damage that they caused and while it was there someone opened a door into my car and left a big dent in the other hand HORRIBLE! My car was there for damage that they caused and while it was there someone opened a door into my car and left a big dent in my door and the service manager Zoey DIDNT care at all!! So if you take your vehicle there make sure you get her to walk around your vehicle!! I took my car without them fixing it and was so disappointed i traded it in on a different vehicle. More

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This dealership doesn't even deserve 1 star. I have never written a bad review about anyone or anything, and I feel the need to warn others about this place. My experience of being lied to, misl I have never written a bad review about anyone or anything, and I feel the need to warn others about this place. My experience of being lied to, mislead, pressured, and taken advantage of is absolutely unacceptable. On top of it, my name was misspelled on all of my paperwork (and the dealership found this to be acceptable), upon receiving my cx90 (running at the time) drove all the way home to Fond du lac with no key fabs from the dealership. Then 1 week later, my legal documents were delivered to a friend to give to me. There has been an ongoing defect with the vehicle and no one will fix it or even take an appointment to fix it, which has been going on for almost 4 months. More

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