Bruce Chang | Page 4

I personally really dread going to a dealership, but Bruce made the experience excellent. It was low stress, no pressure, professional, explained everything throughly. Very responsive to questions via Bruce made the experience excellent. It was low stress, no pressure, professional, explained everything throughly. Very responsive to questions via text. More

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My family has known Bruce for a number of years now. We actually just got our fourth Mercedes from MB of Arcadia last weekend. Bruce has been our go-to person on all four! And I’m sure we’re gonna keep tur actually just got our fourth Mercedes from MB of Arcadia last weekend. Bruce has been our go-to person on all four! And I’m sure we’re gonna keep turning to Bruce for more models in the future. When it comes to a Mercedes-Benz, Bruce Chang at MB of Arcadia is the man! More

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This is my first time leasing a vehicle with newly released credit score. Bruce is a brilliant sales who being patient while helping me to walk through every step; from choosing the suitable vehicle, released credit score. Bruce is a brilliant sales who being patient while helping me to walk through every step; from choosing the suitable vehicle, explaining the detailed of every price that is going to cost, dealing with financial issues and finally demonstrating the functions of vehicle to me! Truly thankful and appreciated! One of the best services and experiences I’ve ever gotten from an Auto-company. More

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Wonderful Dealer Experience From the moment I initially inquired on placing an order for the new 2020 GLE, to the moment I drove it off the lot... I received the best customer se From the moment I initially inquired on placing an order for the new 2020 GLE, to the moment I drove it off the lot... I received the best customer service and professionalism from Bruce. He was patient, understanding, and took the time to explain each package that was available for the SUV. He also kept me updated on the build, expected arrival date, and any other questions during the 3 month wait. Where the customer service really shined, was when I came to pickup the car and take it home. Bruce had a great attitude during the entire process of the paperwork and Andy Tan from the finance department made financing feel like a breeze. What really set this experience apart from all the other cars that I have purchased, was that Bruce really took the time to show my mom all the details of the new GLE... inside and out. He explained the functionality of every screen and every button. If it looked like she didn’t understand it fully, he would politely re explain. My family and I have purchased quite a few cars from different dealerships such as Audi, Lexus, Mercedes, etc, and I can truly say that this experience has topped the rest. More

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Very happy for new car Bruce is very thoughtful to help my family choose our new car. He is also very straight forward about the price which save us a ton of time. At the en Bruce is very thoughtful to help my family choose our new car. He is also very straight forward about the price which save us a ton of time. At the end, my mom got a beautiful car with a great price. Highly recommend for my friends. More

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Best Sales I had a wonderful experience buying my Mercedes here. Sales team ,Bruce Chang very nice. Highly highly recommended. I will buy from them again. J. Zh I had a wonderful experience buying my Mercedes here. Sales team ,Bruce Chang very nice. Highly highly recommended. I will buy from them again. J. Zhang More

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Excellent! Bruce is really helpful and very patient for my Dad buying the car. He gives us a wonderful deal. After we get the car he calls and makes sure that ev Bruce is really helpful and very patient for my Dad buying the car. He gives us a wonderful deal. After we get the car he calls and makes sure that everything is fine about the car we bought. He even send us all the videos about the car function. If anyone wants to buy a car I will definitely recommend Bruce!!! More

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Stacy Yee Stacy is very kind, patient and professional, very happy service experience with her. She answered me many questions about my car and also given me so Stacy is very kind, patient and professional, very happy service experience with her. She answered me many questions about my car and also given me some suggestions. Many thanks to Stacy. More

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Great Dealer Bruce is a great dealer. He works seriously. He will patiently talk to me and solve the problems he will encounter when buying a car. With Bruce’s hel Bruce is a great dealer. He works seriously. He will patiently talk to me and solve the problems he will encounter when buying a car. With Bruce’s help, I successfully bought a car that I really like. More

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Best experience! Bruce is one of the best. He is patient and very resourceful. He helped me pick up my dream car with the exact configuration. He also did most of the Bruce is one of the best. He is patient and very resourceful. He helped me pick up my dream car with the exact configuration. He also did most of the paper work ahead of my arrival so my wait at the dealer was minimal. I can’t thank Bruce enough for making my holiday dream comes true. I am already looking forward to coming by to Bruce for my next car. More

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