Bruce Chang
Bruce Chang at Mercedes-Benz of Arcadia
Refer Me

Bruce Chang

Sales Consultant

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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4.5
47 Reviews

My goal in car sales is to give my absolute best service and experience and put smile on clients’ faces. I enjoy traveling to see the world, hanging out with friends, and spending time with family.

Dealership Experience

8 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

Mandarin Mandarin

4.5

47 Reviews

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47 Reviews of Bruce Chang

February 14, 2024

Dealership Rating
Employee Rating

It was awesome, professional staff, very friendly and very helpful. Thank you very much for amazing customer service. 👌 Much appreciated! More

by Arman K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wang

Feb 15, 2024

Mercedes-Benz of Arcadia responded

Hi Arman, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 31, 2024

Dealership Rating
Employee Rating

Bruce in the Sales dept was very professional and friendly. He answered all our questions via email and text before our visit. Because of this, we did not even go to BMW for the test drive (they did More

by idyllic.earring-0b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

Feb 02, 2024

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 12, 2024

Dealership Rating
Employee Rating

Very good service, I would recommend to my family and friends,thank you very much More

by niuna0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2024

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

Dealership Rating
Employee Rating

Appreciate everyone’s help in acquiring my new car. Alyssa was terrible communicating, so I called and talked to Bruce, who was great! Harry was very helpful as well. I would definitely purchase from A More

by EKolar
Recommend Dealer
Yes

Other Employees Tagged: Brenda Simuta , Harry was very helpfulAlly tried text messaging was very slow at responding.

Dec 13, 2023

Mercedes-Benz of Arcadia responded

Hi Ekolar, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 02, 2023

Dealership Rating
Employee Rating

We were treated very well, the process was clear and very fast. Amazing service. It was so easy and we will definitely continue to buy from them. More

by Aristizabal.anacristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 29, 2023

Dealership Rating
Employee Rating

I had Solomon as my sales person and he was very informed and helpful with me and comparing Mercedes products. More

by Bgheide25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 13, 2023

Dealership Rating
Employee Rating

Bruce was very informative and showed professional courtesy. Kept me informed through the entire process of my new car purchase. More

by Kenlien2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Ho, Billy Kwan

Aug 13, 2023

Kenlien2022 responded

Bruce was very informative and showed professional courtesy. Kept me informed through the entire process of my new car purchase

May 29, 2023

Dealership Rating
Employee Rating

So professional and efficient. The easiest car buying transaction I have ever experienced. Thank You! More

by mswills2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

May 05, 2023

Dealership Rating
Employee Rating

Sales and Finance person need to be trained and take their responsibility! The management team need to be available for customer’s complaints! More

by Sunnydist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ophelia Wang-Le Blanc , Andy Tan

April 24, 2023

Dealership Rating
Employee Rating

Very good salesperson. Good manners, and service. I will recommend this dealer to my friends and family. More

by Honda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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