Bruce Chang | Page 5

Very good service! The service was on time. Customer service was excellent. The call back was done as promised and within the time limit. The only unexpected thing was t The service was on time. Customer service was excellent. The call back was done as promised and within the time limit. The only unexpected thing was that I had to use Uber as a mode of transportation to go home and back to the Mercedes car service . One of the Uber drivers could barely speak English . I also had to constantly monitor all cars driving in front of my house for Uber’s car model & license plate. I prefer the shuttle from the Mercedes Service since it gives me a sense of security, comfort and its well known excellent customer service . More

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Very nice dealer ship Excellent customs serivece, I like the area very clean and big show rooms, people r friendly to all customs, A lots car of invertory, I will recomm Excellent customs serivece, I like the area very clean and big show rooms, people r friendly to all customs, A lots car of invertory, I will recommend to my friends. More

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Amazing leasing experience Bruce is an amazing sales representative, we had a very smoothly and fast preprocess experience with Mercedes-Benz of Arcadia! After had a very short Bruce is an amazing sales representative, we had a very smoothly and fast preprocess experience with Mercedes-Benz of Arcadia! After had a very short diusccision conversation on the phone, he got my lovely new car and all the paper works done before we arrived. I will absolutely recommend this dealership and Bruce to my families and friends after a horrible experience with Mercedes-Benz of Anaheim! I was almost giving up the loylaity of Mercedes-Benz, but I am glad that we met Bruce and brang our new love home! More

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Smoothest car purchase ever The service was great, they respected my time, had me in and out in no time and I was very satisfied with the deal they gave me! Thanks everyone! The service was great, they respected my time, had me in and out in no time and I was very satisfied with the deal they gave me! Thanks everyone! More

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Never Disappoints I have, so far, bought from Bruce twice. He is always respectful yet straightforward. He doesn't play games with me and i appreciate the way he values I have, so far, bought from Bruce twice. He is always respectful yet straightforward. He doesn't play games with me and i appreciate the way he values my time. I am a salesman, too, but not in the automotive industry. No sales likes to be sold to another sale, but I am always happy and satisfied to deal with Bruce Chang. My mother-in-law also has purchased from Rusnak MB through my referral. More

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Excellent! Bruce is very patient and provide useful tip on selecting a new car. I finally got a new car at a great price point with his help. Thanks Bruce! Bruce is very patient and provide useful tip on selecting a new car. I finally got a new car at a great price point with his help. Thanks Bruce! More

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professional and excellent service! I want to thank Bruce Chang million times,he help me find my dream car, He is very patient and professional provide me a lot of info. and suggestions I want to thank Bruce Chang million times,he help me find my dream car, He is very patient and professional provide me a lot of info. and suggestions of different model of the car, Also he put so much effort to find me a car which included the package that i really like! luckly he found it, but the car is not in Arcadia location. Its far far away but he can still make my dream come true! He keep updated me the deliverly status of the car. on the second day i came in very late after work, he still waiting for me patiently and take his time to show me everything about the car eventho its very late ready! I'm appreciated his help and the deal he gave me is very good!!! highly recommand! More

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