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Bruce Ensign Jr
Bruce Ensign Jr at Ray Seraphin Ford

Bruce Ensign Jr

Service & Parts Director

Ray Seraphin Ford

100 Windsor Ave
Rockville, CT 06066

5.0
8 Reviews
5.0

8 Reviews

Write a Review

8 Reviews of Bruce Ensign Jr

April 12, 2026

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Employee Rating

I was greeted with a smile and a positive attitude. I was checked in quickly and everything was completed to my satisfaction. More

by greenierjoe
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Lesniak

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Apr 12, 2026

Ray Seraphin Ford responded

Thank you for sharing your experience with our service team. We’re happy to hear that our staff greeted you warmly, provided a smooth check-in, and completed your F-150 service to your satisfaction. We look forward to assisting you with any future maintenance needs. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 11, 2026

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Very helpful and responsive to my needs. Staff is friendly and knowledgeable and projects confidence to the customer. More

by dadsjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carla Rodrigues, Ashley Lesniak, Jeff Pierce

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Apr 11, 2026

Ray Seraphin Ford responded

It’s great to hear Ashley provided responsive, knowledgeable service. Please let us know if you need any further assistance with your Ford Fusion. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 31, 2026

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Excellent staff and helpful. They were able to accommodate my schedule and great service. Staff was very knowledgeable. More

by Thomsonm16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carla Rodrigues, Ashley Lesniak, Jeff Pierce

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Apr 01, 2026

Ray Seraphin Ford responded

Thank you for sharing your experience with your Ford Explorer service. We’re glad our team could work around your schedule and provide knowledgeable, helpful assistance. We look forward to supporting you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 26, 2026

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Employee Rating

Jeff understood exactly what I wanted great help with pricing and customer service thanks for all your help More

by sandiscr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Pierce

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Mar 26, 2026

Ray Seraphin Ford responded

We’re glad Jeff understood exactly what you needed during your Ford Ranger service. It’s rewarding to hear our pricing and support met your expectations. Thank you for sharing your feedback. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 25, 2026

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Employee Rating

The Salesman and Dealership helped me find The Ford F250 that I wanted. I took them no time all to find it…Thank You More

by itileright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Corriveau, Carla Rodrigues, Ashley Lesniak, Jeff Pierce, Mark Lawrence

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Mar 25, 2026

Ray Seraphin Ford responded

Thank you for letting us help you find the Ford F-250 you wanted. We're happy to hear the process was quick and straightforward. We appreciate the 5-star rating and look forward to serving you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 14, 2026

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Employee Rating

Bruce Ensign Jr, was very good on servicing our vehicle! Does excellent work. Appreciate his work More

by SUPERCREW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2026

Ray Seraphin Ford responded

We’re thrilled Bruce’s expertise shone through while working on your Ford Escape. It means a lot to hear you found his service excellent. We appreciate your trust and look forward to your next visit. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 10, 2026

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Employee Rating

Service Manager Bruce and team do an amazing job! Honest service backing up their work every time! Thank You! More

by Heim71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Lesniak

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Mar 10, 2026

Ray Seraphin Ford responded

Thank you for highlighting Bruce and our service team’s dedication. We’re happy to provide honest service for your Ford F-150. Let us know whenever you need anything else. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 06, 2026

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Employee Rating

service department always goes out of their way to make the experience great,will only service my care at this dealership More

by hiphiphooray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Ray Seraphin Ford responded

Thanks for trusting our service department with your Ford Mustang Mach-E. Bruce and our technicians are glad to hear the experience was great again. We appreciate your loyalty and look forward to seeing you next time. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

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