Bruce Ensign Jr

Very honest assessment of repairs needed. Also, had an issue with a gas smell in the passenger compartment of my 2015 Escape. They checked everything out, did test drive and found nothing wro Also, had an issue with a gas smell in the passenger compartment of my 2015 Escape. They checked everything out, did test drive and found nothing wrong. I was pleased and there was no charge. You can’t find a better service department anywhere. Jeff helped me obtain an over $800.00 refund from Ford for my defective backup camera. Bruce Ensign recommended “watching small engine leaks” instead of immediately recommending very costly repairs. More

by Flower Verified Customer Verified Customer

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Seraphin Ford is a great dealership and have always treated me fairly. After my recent purchase of a new Ford truck I experienced an electrical problem. After dealing with Al, Bruce, and Jameson, they treated me fairly. After my recent purchase of a new Ford truck I experienced an electrical problem. After dealing with Al, Bruce, and Jameson, they together corrected my problem in a timely manner and made sure I was satisfied. Although somewhat upset when the problem occurred I was pleased that it was corrected and hopefully is permanently fixed. I would always recommend this dealership. More

by louie31 Verified Customer Verified Customer

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We can trust the workmanship materials and recommendations at this dealer on our Ford car and truck recommendations at this dealer on our Ford car and truck More

by dk88race Verified Customer Verified Customer

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Dealership was very unorganized. Brought my car in for the first time to service, no telling where to enter the building, then told to wait upstairs. NO Sign to say what door out of Brought my car in for the first time to service, no telling where to enter the building, then told to wait upstairs. NO Sign to say what door out of the 4 or 5 doors upstairs to open. Opened at least 2 doors before I found where to sit. More

by Maddie Verified Customer Verified Customer

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I didn't wait long and they did a great job on my oil change. change. More

by sherri_lamb Verified Customer Verified Customer

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Crew is absolutely great. No complaints on my end. Made my decision very very easy No complaints on my end. Made my decision very very easy More

by JOSHLAFRANCE91 Verified Customer Verified Customer

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The staff is very knowledgeable they are able to get my car back same day. They have serviced my vehicles for 20 + years car back same day. They have serviced my vehicles for 20 + years More

by lopesjoe Verified Customer Verified Customer

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I am very pleased with the service I receive from Ray Seraphin Ford. When having service performed I am always kept informed as to the progress of my vehicle's service, their estimated time to complete i Seraphin Ford. When having service performed I am always kept informed as to the progress of my vehicle's service, their estimated time to complete is very accurate and always informed if anything unexpected with my vehicle This Explorer is my second vehicle I purchased at Ray Seraphin Ford and I have never had a problem with Ray Seraphin Ford, . More

by dj1ct1 Verified Customer Verified Customer

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I have issues with my radio that I showed the tech but he didn't remember. I brought my vehicle to be repaired with no success the last time it was dropped off the night before. They didn't even look at it T didn't remember. I brought my vehicle to be repaired with no success the last time it was dropped off the night before. They didn't even look at it The service manager told me to never come back More

by jneljacques Verified Customer Verified Customer

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I have been dealing with Seraphin Ford for almost 40 years, and with Bruce Ensign for 34 of those years. During that period Bruce has gone out of his way to make sure my service needs have been met. Esp years, and with Bruce Ensign for 34 of those years. During that period Bruce has gone out of his way to make sure my service needs have been met. Especially over the past year, Bruce has gone the extra mile for my wife and I, working on solving some unique problems. More

by WILLIAM.P.LAVERNOICH Verified Customer Verified Customer

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