Celina Brijmonah
Celina Brijmonah at Ray Seraphin Ford

Celina Brijmonah

Service Advisor

Ray Seraphin Ford

100 Windsor Ave
Rockville, CT 06066

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4.1
8 Reviews
4.1

8 Reviews

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8 Reviews of Celina Brijmonah

July 20, 2026

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Employee Rating

I am very pleased with the service I receive from Ray Seraphin Ford. When having service performed I am always kept informed as to the progress of my vehicle's service, their estimated time to complete i More

by dj1ct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Ensign Jr, Jeff Pierce

Jul 20, 2026

Ray Seraphin Ford responded

We’re thrilled to hear our team kept you informed throughout your Ford’s service and provided accurate completion estimates. Thank you for choosing us again; your loyalty means a lot and we’re glad you’ve enjoyed a problem-free experience. We look forward to assisting you on your next visit. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 17, 2026

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Employee Rating

I have issues with my radio that I showed the tech but he didn't remember. I brought my vehicle to be repaired with no success the last time it was dropped off the night before. They didn't even look at it T More

by jneljacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Ensign Jr, Jeff Pierce , Service manager. Tech. Dealership supervisor responsible for the whole business

Jul 17, 2026

jneljacques responded

I brought my truck in at least four times and never got my repair done. The 4th time they didn’t even look at it the technician told me “what’s the use “ the service manager told me to never come back after an argument about repairing my truck the dealership manager wasn’t any help at all

Jul 17, 2026

jneljacques responded

I brought my truck in at least four times it never got fixed I called ford customer service and spoke with a guy in the technical department. He gave me a file number to give to the service manager. When making the appointment i requested having this information given to the service manager and asked to have him contact this person and make sure that he is available when my truck gets serviced. He then should contact this so that he can walk them through the process. This was ignored. So now I am no better off than when I started

Jul 17, 2026

jneljacques responded

No satisfaction at all. Only frustration

July 17, 2026

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Employee Rating

Staff was very attentive, processed the paperwork and had my vehicle ready sooner than expected More

by STEVER7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Bertrand

Jul 19, 2026

Ray Seraphin Ford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Seraphin Ford! Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 17, 2026

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Employee Rating

I trust this dealership from the various interactions over the years. They do good job and have friendly service. It’s tough sometimes to schedule maintenance appointments. More

by HH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Ray Seraphin Ford responded

Thanks for sharing about your experience with Ray Seraphin Ford. We appreciate your business and hope to see you again soon! Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 07, 2026

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Employee Rating

Timely and excellent quality service for my vehicles. Seasoned staff with great experience and excellent communication skills. More

by aaubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Lesniak

Jul 07, 2026

Ray Seraphin Ford responded

It’s wonderful to hear Ashley and our seasoned team provided timely, high-quality service and clear communication for your Ford Edge. Thank you for your five-star review and for trusting us with your vehicle. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 06, 2026

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Employee Rating

I have been dealing with Seraphin Ford for almost 40 years, and with Bruce Ensign for 34 of those years. During that period Bruce has gone out of his way to make sure my service needs have been met. Esp More

by WILLIAM.P.LAVERNOICH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 06, 2026

Ray Seraphin Ford responded

Thank you for trusting us with your Ford F-150 for nearly four decades. It’s wonderful to know Bruce has consistently gone above and beyond, especially in solving unique challenges over the past year. We look forward to continuing to support you and your family with any future service needs. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

June 19, 2026

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Employee Rating

I was very upset to find two large puddles of oil on my garage floor a week after I had my car serviced at your facility. Thankfully I was able to bring my car in before more oil was dripped on the cemen More

by rpelliott64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 22, 2026

Ray Seraphin Ford responded

We're sorry that you didn't have a completely satisfying experience. Please don't hesitate to reach out to us directly to discuss this matter. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

May 26, 2026

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Employee Rating

My sunroof still isn’t fixed after three visits. Parts delay no technician poor communication More

by dianebythesea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Ensign Jr, Jeff Pierce , Ashley Lesniak

May 30, 2026

Ray Seraphin Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

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