Jeff Pierce
Jeff Pierce at Ray Seraphin Ford

Jeff Pierce

Warranty Admin

Ray Seraphin Ford

100 Windsor Ave
Rockville, CT 06066

5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Jeff Pierce

April 16, 2026

Dealership Rating
Employee Rating

Good communication. Polite on the phone. Responsive to questions. Easy to work with. Satisfied with our service multiple time. More

by Md118288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Lesniak

Apr 17, 2026

Ray Seraphin Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 11, 2026

Dealership Rating
Employee Rating

Very helpful and responsive to my needs. Staff is friendly and knowledgeable and projects confidence to the customer. More

by dadsjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Ray Seraphin Ford responded

It’s great to hear Ashley provided responsive, knowledgeable service. Please let us know if you need any further assistance with your Ford Fusion. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 06, 2026

Dealership Rating
Employee Rating

Jeff notified me when part arrived. He made sure to have a loaner car avalable when I dropped her off. We used the car until service was completed. No problems. More

by harriet_bronson
Workmanship
Recommend Dealer
Yes
Apr 06, 2026

Ray Seraphin Ford responded

It’s wonderful to hear that Jeff kept you informed when the part arrived and arranged a loaner for your EcoSport. We’re glad the service went smoothly and without any hiccups. Thank you for the five-star rating. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 31, 2026

Dealership Rating
Employee Rating

Excellent staff and helpful. They were able to accommodate my schedule and great service. Staff was very knowledgeable. More

by Thomsonm16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Ray Seraphin Ford responded

Thank you for sharing your experience with your Ford Explorer service. We’re glad our team could work around your schedule and provide knowledgeable, helpful assistance. We look forward to supporting you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 26, 2026

Dealership Rating
Employee Rating

Jeff understood exactly what I wanted great help with pricing and customer service thanks for all your help More

by sandiscr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Ensign Jr

Mar 26, 2026

Ray Seraphin Ford responded

We’re glad Jeff understood exactly what you needed during your Ford Ranger service. It’s rewarding to hear our pricing and support met your expectations. Thank you for sharing your feedback. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

March 25, 2026

Dealership Rating
Employee Rating

The Salesman and Dealership helped me find The Ford F250 that I wanted. I took them no time all to find it…Thank You More

by itileright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Ray Seraphin Ford responded

Thank you for letting us help you find the Ford F-250 you wanted. We're happy to hear the process was quick and straightforward. We appreciate the 5-star rating and look forward to serving you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

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