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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 7

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
316 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

316 Reviews

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316 Reviews of Bruce Hanson

June 18, 2025

Dealership Rating
Employee Rating

There is No other Dealership I will buy or service my Mazda at , very dedicated to Customer Service and Satisfaction! More

by conrad100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo, Chuck Cook, Anthony Marshall

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Jul 01, 2025

Flood Mazda responded

Conrad, Thank you for the kind words! We are happy that Flood Mazda is the only place you will take your car. We appreciate your business and value our customers. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 10, 2025

Dealership Rating
Employee Rating

Clean extremely knowledgeable efficient best service around from the receptionist to Anthony knows their stuff and curtious will use again👍🏻 More

by laddonizio2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo, Chuck Cook, Anthony Marshall

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Jun 11, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership! Here at Flood Mazda, customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are happy that you were satisfied with your experience. Do not hesitate to come back and see us if you need any other repair work. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 07, 2025

Dealership Rating
Employee Rating

Professional, knowledgeable and very informative. Kiddos to Bruce and Steve they are exemplortory representatives of your service department. More

by mrosen1949
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 11, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership! Here at Flood Mazda, customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are happy that you were satisfied with your experience. Do not hesitate to come back and see us if you need any other repair work. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

May 29, 2025

Dealership Rating
Employee Rating

Good people much faster this trip. Have been a little slow in the past but met my deadlines More

by Mac69615222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Jun 02, 2025

Flood Mazda responded

Good Morning, Thank you for the 5-Stars! I am happy to hear that you were satisfied with your repair. Customer satisfaction is our top priority here at Flood Mazda. Don't hesitate to reach out with any concerns or questions you may have. We look forward to seeing again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

May 09, 2025

Dealership Rating
Employee Rating

Awesome staff! Service was done on time and done right. The team made me feel very welcome. Great place to buy and service a car. More

by Lcary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Steve Furtardo, Sam Cary, Anthony Marshall

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May 14, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. I am happy to hear that the service department took care of your car. Customer satisfaction is our top priority. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 14, 2025

Dealership Rating
Employee Rating

Great Service Writer’s, they know their vehicles and Customers.There is no other dealer I’ll bring my Mazda to for Service! More

by Conrad Fuesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Oct 08, 2025

Flood Mazda responded

Conrad, Thank you for the 5-star review. Customer service and satisfaction is a top priorities for us here at Flood Mazda. We are always ready to help in our service department. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 11, 2025

Dealership Rating
Employee Rating

The service department at Flood Mazda could not be better. Their focus on delivering quality service at a great value is always evident. More

by JOHNASTRINGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Apr 17, 2025

Flood Mazda responded

Dear John, Thank you for the 5-star review. Customer service and satisfaction is a top priorities for us here at Flood Mazda. We are always ready to help in our service department. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 07, 2025

Dealership Rating
Employee Rating

Very professional and helpful. Answered all the questions l had. Went over work that was completed More

by DBIKEMAN1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 29, 2025

Dealership Rating
Employee Rating

Top notch customer service and quality service. Always walk away feeling satisfied with the workmanship. More

by brbueno523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

Report | Print
Apr 03, 2025

Flood Mazda responded

Good Afternoon, Thank you for the 5-star review. Customer service and satisfaction is a top priorities for us here at Flood Mazda. We are always ready to help in our service department. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 29, 2025

Dealership Rating
Employee Rating

Handled with professionalism and ease. They made this process as easy as possible for me. More

by cspas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

Report | Print
Jan 18, 2026

Flood Mazda responded

Good Afternoon, Thank you for the 5-star review. Customer service and satisfaction is a top priorities for us here at Flood Mazda. We are always ready to help in our service department. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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