Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
347 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 9 mos

Industry Experience

43 yrs, 9 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

347 Reviews

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347 Reviews of Bruce Hanson

September 13, 2026

Dealership Rating
Employee Rating

Steven the service manager is great. He does everything he can work with you. He tries to get your car in and out as quickly as possible. More

by lauramarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2026

Flood Mazda responded

Your note about Steve accommodating your schedule and getting your Mazda CX-5 in and out quickly reflects our service team’s commitment to efficient, attentive care. Hearing that the process was easy for you means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 10, 2026

Dealership Rating
Employee Rating

They did a good putting the tires on and aligning the front end. They provided us with a nice loaner car. More

by SUSANMTROUT0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Flood Mazda responded

Knowing that the tire installation and front-end alignment on your Mazda6 met your needs is rewarding. We’re glad our loaner car made your visit more convenient. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 09, 2026

Dealership Rating
Employee Rating

Friendly and honest From the sales dept to service, everyone is friendly, polite and always willing to help you out More

by EILEENP6719@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Sep 09, 2026

Flood Mazda responded

Knowing you found our sales and service teams both honest and helpful means a great deal to us. Thank you for trusting us with your Mazda CX-5 maintenance. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 31, 2026

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Employee Rating

Exemplary Service! — I bought my 2016 Mazda Miata at flood Mazda two years ago. Subsequently I’ve had several oil changes performed by flood. The oil change includes a More

by DavidJLedoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Flood Mazda responded

After several visits for your Mazda MX-5 Miata, knowing our video inspection process provided that extra reassurance is truly rewarding. Our team is pleased we could include a tire rotation and wash with your oil change to help keep your MX-5 Miata in great shape. Knowing you found our staff courteous and professional means a great deal to our service department. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 27, 2026

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Employee Rating

Stephen runs a wonderful service dept Customer service is their focus. They make you feel special. More

by NANCY.DAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Flood Mazda responded

Knowing our service department’s focus on customer care made you feel special is truly rewarding. Our service team enjoyed performing the service on your CX-5, and your kind words mean a great deal to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 25, 2026

Dealership Rating
Employee Rating

They were very helpful. They did a good job. Will consider going back. Very good team More

by Shayneayers
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Aug 26, 2026

Flood Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 24, 2026

Dealership Rating
Employee Rating

Quick to respond to my problem Whenever I go the staff pay attention to my concerns More

by JLAUSIER44
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Aug 25, 2026

Flood Mazda responded

Your feedback about our prompt response and attentiveness during service on your Subaru Crosstrek speaks to what we aim to deliver. Knowing that our service department addresses your concerns every visit is rewarding. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 18, 2026

Dealership Rating
Employee Rating

Easy to schedule, took me on time and completed service in a timely manner. Really liked the service video showing me the service in stages. More

by templemk
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Aug 18, 2026

Flood Mazda responded

Knowing that our on-time scheduling and efficient service on your Mazda CX-5 met your expectations is rewarding. Your praise for the stage-by-stage video walkthrough means a lot to our team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 15, 2026

Dealership Rating
Employee Rating

Very efficient. Staff always pleasant and knowledgeable. Work done in timely manner Have a nice day More

by kategorman48
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Aug 15, 2026

Flood Mazda responded

Thanks for the five-star rating! We’re glad our service team could complete the work on your Mazda CX-30 efficiently, and Bruce appreciates your kind words about their knowledge and friendliness. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 11, 2026

Dealership Rating
Employee Rating

This dealership is very efficient and cooperative with all my needs. Delighted I chose them. More

by KMENARD32137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey

Aug 11, 2026

Flood Mazda responded

Providing prompt, accommodating service for your Mazda CX-5 is how our service department operates. Knowing you’re delighted with your decision means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

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