Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 8

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
316 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

316 Reviews

Write a Review

316 Reviews of Bruce Hanson

March 26, 2025

Dealership Rating
Employee Rating

Very professional and polite. They are very honest in discussing what service was performed. I have bought 2 Mazdas from there. More

by dparen0624
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Mar 31, 2025

Flood Mazda responded

Good Afternoon, Thank you for the 5-star review. Customer service and satisfaction is a top priorities for us here at Flood Mazda. We are always ready to help in our service department. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 23, 2025

Dealership Rating
Employee Rating

Everyone at Flood Mazda is a pleasure to deal with. They take great care of us, their customers, and our Mazda. More

by RETAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Flood Mazda responded

Good Afternoon, Thank you for reviewing our dealership! We take pride in our dealership and make customer satisfaction our top priority! Thank you for choosing Flood Mazda for your automotive needs. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 22, 2025

Dealership Rating
Employee Rating

Attention to Detail and Service Done right, this will always bring me back to this Dealership. Service Writers that know their vehicles! More

by Conrad Fuesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Flood Mazda responded

Dear Conrad, Thank you for reviewing our dealership! We take pride in our dealership and make customer satisfaction our top priority! Thank you for choosing Flood Mazda for your automotive needs. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 21, 2025

Dealership Rating
Employee Rating

Staff are always very friendly and are willing to help. Whenever there is a problem they do the best to help your convenience. More

by Connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Flood Mazda responded

Connor, Thank you for reviewing our dealership! We take pride in our dealership and make customer satisfaction our top priority! Thank you for choosing Flood Mazda for your automotive needs. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 14, 2025

Dealership Rating
Employee Rating

It's a pleasure to bring my Mazda in. All the staff are great. Love Flood Mazda. More

by ELEN4091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Flood Mazda responded

Elen, Thank you for taking the time to review Flood Mazda! I am happy that our service team was able to take care of your repairs. Customer satisfaction is our to priority. Don't hesitate to reach out with any other questions or concerns, we look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 14, 2025

Dealership Rating
Employee Rating

Anthony made our service appointment so easy and accommodating! He kept us updated on the progress and timing of our Mazda’s routine service. He’s so professional and friendly! 10/10 More

by DEBM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Flood Mazda responded

Deb, Thank you for taking the time to review Flood Mazda! I am happy that our service team and Anthony was able to take care of your repairs. Customer satisfaction is our to priority. Don't hesitate to reach out with any other questions or concerns, we look forward to seeing you again. Thank you for taking the time to review Flood Mazda! I am happy that our service team was able to take care of your repairs. Customer satisfaction is our to priority. Don't hesitate to reach out with any other questions or concerns, we look forward to seeing you again.

March 10, 2025

Dealership Rating
Employee Rating

The waiting area is very clean, all the employees are very friendly, helpful and professional. More

by LMFIELD593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Flood Mazda responded

Good Afternoon, Thank you for reviewing our dealership! We take pride in our dealership and make customer satisfaction our top priority! Thank you for choosing Flood Mazda for your automotive needs. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 05, 2025

Dealership Rating
Employee Rating

I haven't bought a car from Flood but I use their service department and I can't say enough good about that. They done had a great job servicing both of my cars. I will keep coming back! More

by piedpiperette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to review Flood Mazda! I am happy that our service team was able to take care of your repairs. Customer satisfaction is our to priority. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 19, 2025

Dealership Rating
Employee Rating

My first Mazda and my first visit to a Mazda dealership (for warranty and software updates). Exceptional experience right up there with the best strive I have received in over thirty years of owning BMWs. More

by PMVESSENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Flood Mazda responded

Good Afternoon, Thank you for the kinds words! Customer satisfaction is our top priority here at Flood Mazda. We are delighted that our team was able to resolve your updates and warranty's. The service department is always ready to help and serve our customers. Don't hesitate to reach out with any other issues. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 13, 2025

Dealership Rating
Employee Rating

I always get good service every time I go to Flood Mazda and I love having Bruce to service me. Very nice customer service He makes sure I get a full service inspection and get exactly what I need for my ca More

by Tanya
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Feb 13, 2025

Flood Mazda responded

Tanya, Thank you for taking the time to review our dealership! I am happy that Bruce provided you with great service. Customer satisfaction is our top priority. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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