Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson | Page 8

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
166 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

19 yrs, 4 mos

Industry Experience

41 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

166 Reviews

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166 Reviews of Bruce Hanson

April 25, 2023

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Bruce got our Mazda in promptly and had the services we needed done ahead of schedule. Appreciate his valuing our time. More

by KMEDICI18
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Johnson

Apr 27, 2023

Flood Mazda responded

We are happy to hear that everyone was able to get things done in a timely manner. We appreciate the review and your business. Thank you for choosing Flood Mazda! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

April 22, 2023

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I had a very positive experience when I had my car serviced. Very impressed with a video that was texted to me of a review of my car what was checked and work done. Very pleased with customer service More

by Gailavalentine
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Recommend Dealer
Yes
Apr 27, 2023

Flood Mazda responded

Thank you for taking the time to write us a review! We are glad you had a positive experience. See you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

April 05, 2023

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Flood service has an amazing dealership. Love my Mazda and wouldn't go anywhere else to purchase or service !!! More

by MHARRISSON
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony DeAngelis, William Albro , Mary Harrison, Alyssa Johnson

March 22, 2023

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Professional, knowledgeable staff. The lot is clean and easy to look at cars. Noticed that there is no American flag on their flag post. Staff said a new flag is on order and waitin More

by KPETIT1
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Recommend Dealer
Yes

March 19, 2023

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All of the information on my car was good and made me aware of your good interest in your company. Thank you. More

by G73TORINO
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro , Mary Harrison, Alyssa Johnson

March 08, 2023

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Constantly takes over 2-1/2 hours for a simple oil change and tire rotation. Overcharge you for unnecessary things such a filters. 70 dollars to change a filter that costs $10 and literally takes less than More

by Mazda389
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Recommend Dealer
No
Mar 09, 2023

Flood Mazda responded

Hello Mazda389, Please allow me to introduce myself, my name is Russell M. Cunha and I'm the General Manager of Flood Mazda. I would like to resolve and address your dissatisfaction with your recent visit to our service department. It is each and everyone's goal for all of our customers to have an exceptional experience. Please feel free to contact me directly at rcunha@floodauto.com or (401)284-4700 so I may address your concerns. Thank You, Russell M Cunha

March 07, 2023

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Excellent customer service! Flood really shows they want the best for their customers at a fair affordable price. More

by ryanflanagan333
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro , Mary Harrison, Alyssa Johnson

March 06, 2023

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Very good experience the video is cool with the mechanic All Of the employees very pleasant More

by TBENNY141
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Recommend Dealer
Yes

Other Employees Tagged: Justis Noka

March 03, 2023

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Very clean and friendly atmosphere. This was my first time visiting any Flood Mazda dealership. Very impressed. More

by tiarawilliams812
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro

February 27, 2023

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Very efficient service department. Did a great job! We will be back for the next service. More

by JMF3RD
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Recommend Dealer
Yes
Feb 28, 2023

Flood Mazda responded

We are glad to hear you are pleased with your service and will be returning! Thank you for the review and we appreciate your business. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

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