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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 8

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

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365 Reviews of Bruce Hanson

February 02, 2026

Dealership Rating
Employee Rating

I’ve been bringing cars to Flood Mazda for service for years, even though another Mazda dealership is only about 12 minutes from my house. The team at Flood is absolutely worth the 40+ minute drive. They’ More

by JasonM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

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Feb 02, 2026

Flood Mazda responded

Knowing that you choose us for your Mazda CX-30’s service despite other options means a lot. We’re glad that our team’s professional, honest approach and respect for your time make the longer trip worthwhile. Thank you for recommending our straightforward and reliable service.

February 01, 2026

Dealership Rating
Employee Rating

Very efficient, fast and accommodating. All staff very friendly, helpful and knowledgeable! Definitely recommend this dealership! More

by Robin F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

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Feb 01, 2026

Flood Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 31, 2026

Dealership Rating
Employee Rating

Excellent, no complaints Bruce was excellent, he was very helpful and ensured I received the appropriate services More

by CECROWELL82
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Feb 01, 2026

Flood Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Flood Mazda, we look forward to having you as a valued customer for many years to come! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 29, 2026

Dealership Rating
Employee Rating

Great customer service reps but expensive Steve runs a nice operation We take both cars here More

by dfontes41
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

Print
Jan 29, 2026

Flood Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Steve and our team can assist you with in the future, please let us know. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 19, 2026

Dealership Rating
Employee Rating

service staff excellent! ! i was greeted timely, warmly and with professionalism. i felt my service advisor had my best interest in mind, he was trustworthy!! More

by TOMREGAN529
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jan 19, 2026

Flood Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Flood Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 18, 2026

Dealership Rating
Employee Rating

Always a pleasure to work with. I wanted to take a moment to recognize the outstanding service I received during my recent visit. Everyone was professional, courteous, and incredibl More

by cspas
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Jan 18, 2026

Flood Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Flood Mazda! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 18, 2026

Dealership Rating
Employee Rating

Did the work professionally and in a reasonable time. They were courteous and paid attention to detail. Nicely done. More

by NEIL.LABOVE
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jan 18, 2026

Flood Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Flood Mazda! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 10, 2026

Dealership Rating
Employee Rating

Convenient, relaxed, professional. I had a great experience at my local Mazda dealership getting my oil changed. More

by LAURAJEAN72679
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Jan 10, 2026

Flood Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

December 29, 2025

Dealership Rating
Employee Rating

Bruce has been extremely helpful in keeping up with maintenance on my vehicle and always very accommodating. I recommend flood Mazda services to everyone I know! More

by LUCYCLARELEAVY
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Dec 29, 2025

Flood Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Flood Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 26, 2025

Dealership Rating
Employee Rating

Always a pleasant experience. Very clean, welcoming and professional I love my Mazda very much! More

by A.LARRAT
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Dec 26, 2025

Flood Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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