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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 6

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
316 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

316 Reviews

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316 Reviews of Bruce Hanson

September 26, 2025

Dealership Rating
Employee Rating

I had an excellent experience with Bruce. From start to finish, he was professional, knowledgeable, and friendly. He explained everything clearly, kept me updated throughout the process, and More

by CAVALLEE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Flood Mazda responded

Good Morning, Many thanks for your kind words! We are delighted that you were satisfied with our dealership's repair services. Customer satisfaction is our top priority and we are her to help at any time. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 14, 2025

Dealership Rating
Employee Rating

We are extremely happy with the service team at Flood Mazda. We drove our car back from FL and plan on garaging it in Wakefield because we find the dealership and staff much more personable than the Maz More

by 4479215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Anthony DeAngelis, Matt Mollo

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Jan 13, 2026

Flood Mazda responded

Good Morning, Thank you for your trust and kind words. With us, honesty and quality of work are essential along with making sure our customers are 100% satisfied with us. Don't hesitate to reach out with any questions or concerns. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

September 12, 2025

Dealership Rating
Employee Rating

I never have a problem and everyone is helpful and pleasant. Great dealership! Love Mazda. More

by SCHIAVULLIGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Flood Mazda responded

Good Morning, Thank your for the 5-Star review! Love your response. Customer satisfaction is our top priority here at Flood Mazda. We always look forward to our customers and we are here to help. See you again soon. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

August 31, 2025

Dealership Rating
Employee Rating

Service was amazing. I was treated like an old friend. I feel like family. Looking forward to my next visit. More

by LINDA555C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

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Sep 09, 2025

Flood Mazda responded

Linda, Thank you very much for your praise! We are delighted that you appreciated our integrity and treat all customers like family. For us, transparency and customer satisfaction are paramount. Don't hesitate to reach out with any questions or concerns. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com

July 31, 2025

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Employee Rating

I wouldn't go anywhere else for service on my Mazda! They're a great group of people and exceed all expectations! More

by CINDYLEELAUGHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Aug 07, 2025

Flood Mazda responded

Cindy, Thank you for your kind words! We are delighted that our team was able to repair your car and you are happy with our service. Customer satisfaction is our top priority here at Flood Mazda. We are here for you every step of the way. See you again soon. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

July 28, 2025

Dealership Rating
Employee Rating

Service was performed in a timely manner with updates provided throughout on my car. Waiting area is pleasant and conducive to remote work. More

by Lmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Jul 29, 2025

Flood Mazda responded

Good Morning, Thank you so much for your kind words! We are delighted that our service team provided you with exceptional customer service during your visit. Customer satisfaction is our top priority, and we treat our customers like family. Don't hesitate to reach out with any questions or concerns. We look forward to see you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 22, 2025

Dealership Rating
Employee Rating

Thorough and understandable about my vehicle nice and professional clean and generous with the coffee and water More

by Darkmatter99999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Jason Palmari, Steve Furtardo, Kathie Babbitt, Anthony Marshall

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Jul 25, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to leave a review. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in or work. I am happy to hear that you were satisfied with our dealership and look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

July 11, 2025

Dealership Rating
Employee Rating

Best dealership around. We love that they pick up our car at our house for service and drop off a rental .Very convenient. More

by Vbotelho67
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 22, 2025

Flood Mazda responded

Good Afternoon, Thank you for taking the time to review our dealership. With us, honesty and quality of work are essential and we are happy that you were satisfied with our service department. Here at Flood Mazda, customer satisfaction is our top priority. Do not hesitate to contact us if you have other repair needs. We look forward to seeing you next time. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 02, 2025

Dealership Rating
Employee Rating

My 2003 Miata gets complete service at Flood Mazda. Very pleased and will schedule a service visit this month. More

by JROEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Jul 09, 2025

Flood Mazda responded

Good Morning, Thank you for taking the time to leave this positive review! I am happy to hear that you were satisfied with the service on your Miata. Our service department is always here to help. We look forward to seeing you again soon. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 20, 2025

Dealership Rating
Employee Rating

Helpful, not pushy. Easy to work with. Comfortable waiting area with coffee and snacks. Thank you More

by Brascopt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Cary

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Jul 01, 2025

Flood Mazda responded

Good Afternoon, Thank you for taking the time to review our dealership! I am happy that you find our dealership easy to work with. Customer satisfaction is our top priority and we like to treat our customers like family. Don't hesitate to reach out with any questions or concerns you may have. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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