Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 6

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
331 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 7 mos

Industry Experience

43 yrs, 7 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

331 Reviews

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331 Reviews of Bruce Hanson

December 14, 2025

Dealership Rating
Employee Rating

I’ve been doing business with Flood Masda since 2016 and I love it!!! Everyone is very helpful and nice to do business with!!! Thank you for all you do to let me enjoy the ride!!! zoom Zoom More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

It was my first time coming in for service and was very satisfied with the experience. More

by Drpalane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Flood Mazda responded

Good Morning, Thank you for the 5-star review. We are happy to hear that your were satisfied with the repair of your car. Here at Flood Mazda, customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We hope to see you again. Happy Holidays! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 26, 2025

Dealership Rating
Employee Rating

Called in with an issue. Easily identified. Easily resolved. Very nice engagement. Price way too high, but that was my choice to accept. Could have done it myself but time is More

by Pete
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

November 24, 2025

Dealership Rating
Employee Rating

Service was great. Tierny was great Anthony our sales guy is very hrlpful I would recommend flood to all More

by KATTURCHETTA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton , Wally and snthon

November 22, 2025

Dealership Rating
Employee Rating

Excellent and timely service. Great atmosphere. Great experience, will defientally come back again, great service. More

by bostonfan383
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

November 18, 2025

Dealership Rating
Employee Rating

Bruce explained the process in detail, booked my appointment quickly, was professional, knowledgeable and my car was repaired in a timely manner. A+ dealership experience. More

by jpestey77
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

November 17, 2025

Dealership Rating
Employee Rating

Will continue to use Flood Mazda. Good work. Good work.Good work. Good work. Good work. More

by BDL955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Flood Mazda responded

Good Morning, We'd like to extend a big "thank you" for the opportunity to recently assist you with your car. I am happy to see that service took care of your repair. Thank you for choosing us for your automotive needs. Customer satisfaction is our top priority. We look forward to seeing you again. Happy Holidays! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 16, 2025

Dealership Rating
Employee Rating

Your average run of the mill dealership, who tries to make more money on you from an after sell, which can be done any other place for half the price. More

by WEG1841
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cody Harvey, Steve Furtardo

November 16, 2025

Dealership Rating
Employee Rating

Flood Mazda has taken excellent care of my car. The personnel are very informative. I look forward to my visits. More

by geri.chiulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

November 12, 2025

Dealership Rating
Employee Rating

I lost all trust in this dealership due to behavior of service agents who attempted to sell me a battery that wasn’t needed. Moreover they acted miffed that I declined to buy it and put on an act to make More

by PELLEMAN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Russell Cunha, Steve Furtardo

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