Bruce Herrera

My experience yesterday was not good. I was talked to a rep with a bad demeanor. He was short with his words. No customer service that felt he cared about my car. Yes my car is 10 years o I was talked to a rep with a bad demeanor. He was short with his words. No customer service that felt he cared about my car. Yes my car is 10 years old but you made me feel bad about my car. and when it was time to get updates about my car you were worse. Fast talking and made it seem like I wasn't worth your time. Really disliked the rep I was received by. disliked my visit and refused any work he partially explained. I rather go somewhere else than have to deal with him. More

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Bruce Herrera was super friendly helpful and professional. Keep me informed at all time excellent service professional. Keep me informed at all time excellent service More

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Great Service! Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. More

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Enterprise car rental was amazing. In ans out within 5 minutes. And the services was spectacular. The service department had us ready to go within 4 hours. In ans out within 5 minutes. And the services was spectacular. The service department had us ready to go within 4 hours. More

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We bought car from you guy and I been taking my 2021 Toyota Tacoma to get service. The place is fast and easy to make an appointment. If I would get another car. It will be from you guys Toyota Tacoma to get service. The place is fast and easy to make an appointment. If I would get another car. It will be from you guys More

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Longo is my to go dealership whenever I purchase or service my vehicle, they have the best facilities and great staffs to service what you wants and needs. service my vehicle, they have the best facilities and great staffs to service what you wants and needs. More

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Environment friendly. Very accommodating. Smiley people and attentive. They will keep you updated on what’s going on with your vehicle Very accommodating. Smiley people and attentive. They will keep you updated on what’s going on with your vehicle More

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Our service was fantastic! Prompt, thorough and efficient! Our service rep Bruce H. always takes care of us. He and his team can be trusted to perform excellent service on our Prompt, thorough and efficient! Our service rep Bruce H. always takes care of us. He and his team can be trusted to perform excellent service on our vehicle! Bruce is the reason we drive from Burbank to El Monte Longo for the car of our vehicles. We value the honesty and dependability of Bruce H. and his team! Thank you and we'll see you in a few months with our other vehicle! More

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The best dealership in the world, greatest customer service to accomplished whatever their customers want and need. service to accomplished whatever their customers want and need. More

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Great service at Longo Toyota. I took my truck in for oil change a tire rotation, my service advisor Bruce Herrera and Master technician David Le were knowledgeable, professional I took my truck in for oil change a tire rotation, my service advisor Bruce Herrera and Master technician David Le were knowledgeable, professional and prompt. They got my truck done in no time. Thank you guys for a great experience! More

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