Bruce Herrera

Great service they worked hard to find my noise and they fond it great effort fond it great effort More

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Longo service rep. Brian Beral and Bruce are exceptional. Brian is responsive to all messages and extremely professional. Brunce is very knowledgeable and understandi Brian Beral and Bruce are exceptional. Brian is responsive to all messages and extremely professional. Brunce is very knowledgeable and understanding. His expertise shows in his genuine interactions with customers. I truly appreciate their service and support. More

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Wonderful customer service and great quality service and time. Everything was straight forward and full transparency of what was worked on and health of the car. Pick up and delivery was simple and smooth. time. Everything was straight forward and full transparency of what was worked on and health of the car. Pick up and delivery was simple and smooth. More

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Excellent, prompt, efficient service. Our service advisor Bruce H. is courteous, knowledgeable and efficient. Bruce and his team is the best! Thank you all! We continue to drive from Burb Our service advisor Bruce H. is courteous, knowledgeable and efficient. Bruce and his team is the best! Thank you all! We continue to drive from Burbank to El Monte, passing many Toyota service centers, because we can trust Bruce and his team to provide superior service for all car. See you soon with our prius hybrid for service! More

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Bruce is always spot on with communication and is on top of everything for me Job well done of everything for me Job well done More

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Efficient Excellent customer service from mechanic and his team Friendly Shuttle/Lyft service was excellent Easy to schedule appointment Cashier was friendly and efficient When will car wash be av his team Friendly Shuttle/Lyft service was excellent Easy to schedule appointment Cashier was friendly and efficient When will car wash be available? More

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Huge shoutout to Bruce Herrera for the world-class service. The shop was packed when I arrived, but Bruce handled the chaos with total professionalism. He got my car in, kept me posted on the progress service. The shop was packed when I arrived, but Bruce handled the chaos with total professionalism. He got my car in, kept me posted on the progress via text/call, and had me back on the road exactly when he promised. He makes the entire service process seamless and stress-free. 10/10 service—thanks, Bruce! More

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Very pleased with my recent experience at Longo Toyota and with Lizette. Lizette was very kind and warm when helping me with my new car, she even went above and beyond when she was honest about my car inc and with Lizette. Lizette was very kind and warm when helping me with my new car, she even went above and beyond when she was honest about my car incurring a small scratch while Longo was preparing the car to deliver to me by taking responsibility for the scratch and taking care of everything by setting an appointment to have the scratch repaired and even threw in black decals for the car which she knew I wanted for the car. Overall even with the inconvenience of the scratch Lizette was helpful, took care of the issue, and made me a satisfied customer. Will be recommending Longo to anyone who mentions wanting a Toyota or Lexus, and will be a returning customer as well. 10 out of 10 experience More

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Longo provides friendly, professional and knowledgeable customer service. And Bruce Herrera exemplifies this! Always a pleasure to do business here. customer service. And Bruce Herrera exemplifies this! Always a pleasure to do business here. More

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Excellent customer service. The work performed at the Longo 626 Customers outstanding. Will be returning back soon. The work performed at the Longo 626 Customers outstanding. Will be returning back soon. More

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