Bruce Herrera
Bruce Herrera at Longo Toyota
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Bruce Herrera | Page 2

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
41 Reviews

I grew up in Azusa, California and enjoying watching and attending the Los Angeles Kings, Oakland Raiders and LA Dodgers. On my days off, I like to go cycling and travel.

Dealership Experience

22 yrs, 9 mos

Industry Experience

22 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.8

41 Reviews

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41 Reviews of Bruce Herrera

April 14, 2023

Dealership Rating
Employee Rating

I love servicing my car here at Longo because it’s easy, quick, & the service consultant Bruce is very helpful! They always do a great job & I will continue to come back. Thank you Longo!! More

by McKenna Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Longo Toyota responded

Thank you Ms. Hernandez for the smile your posting has brought all of us @ Longo Toyota. We're certainly honored to serve you and hurry back - Team Longo

April 13, 2023

Dealership Rating
Employee Rating

Longo always takes care of their customers. Thank you Bruce for getting our vehicle in and out quickly and for the thorough communication! Much appreciated. More

by Heather
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 13, 2023

Longo Toyota responded

Thank you Heather for being the most important part of our business - Team Longo

April 13, 2023

Dealership Rating
Employee Rating

Always great service with Longo. Transparent, great guest service, and quality fast service. I will always do business with Longo! More

by Jasmine.Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2023

Longo Toyota responded

We're honored to serve you - Team Longo

March 01, 2023

Dealership Rating
Employee Rating

I rate Longo Toyota highly, drive 45 minutes to have service. Bruce provides great service. More

by RetiredTech2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2023

Longo Toyota responded

We're honored to serve you at Longo Toyota

January 31, 2023

Dealership Rating
Employee Rating

Bruce provided tremendous customer service and addressed everything I needed, and David provided meticulous care and took care of everything my car needed. Thanks to Longo Toyota for the fantastic and effic More

by willycliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lee

Jan 31, 2023

Longo Toyota responded

We couldn't have asked for a better review - THANK YOU so much for sharing your service visit @ Longo Toyota. Make it a great day and we will see you again in service @ Longo

October 08, 2022

Dealership Rating
Employee Rating

Great service experience from the point of dropping off the vehicle to picking it up. More

by Billydang365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Biagio Galiota

Oct 10, 2022

Longo Toyota responded

Thank you Mr. Dang for the shout out on DealerRater about your service visit @ Longo Toyota - Hurry back

September 02, 2022

Dealership Rating
Employee Rating

Service is Great! ! Prompt and dependable. Our service provider, Bruce H. is very courteous, knowledgeable, and always provides reliable service for our cars! Our servi More

by Hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2022

Longo Toyota responded

My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to take this opportunity to personally thank you for choosing our dealership to handle your car care needs. I know a great amount of care goes into choosing a dealership and your decision reaffirms our belief in the old-fashioned way of doing business “Being here for our guests”. I’m so delighted to read of the caring attention you received from Bruce and the service team. Have a safe holiday weekend and THANK YOU again, for being the most important part of our business. Kary

Sep 02, 2022

Hybrid responded

Thank you for response! We'll see you all again soon!

August 24, 2022

Dealership Rating
Employee Rating

Longo Toyota always provides the best service efficiently! The service manager, Bruce Herrera is great. Longo is one of the reasons that we kept buying Toyota. More

by hsieh_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2022

Longo Toyota responded

We couldn't agree with you more about Bruce Herrera @ Longo Toyota Svc Dept. he's one of the many reasons why Longo is Longo, BUT, you are certainly the main reasons Longo is still here!. Make it a great day and hurry back - Team Longo

August 18, 2022

Dealership Rating
Employee Rating

All the employees were very helpful. Bruce Herrera had wonderful customer service, and David Lee always takes care of my vehicle with meticulous care More

by willycliang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Lee

Aug 18, 2022

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs. Make it a great day - Team Longo

August 07, 2022

Dealership Rating
Employee Rating

Did an excellent job on tinting the windows on our car, We have been going to Bruce the service advisor advisor for a long time, he is outstanding More

by dsalomon28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2022

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with your servicing needs. Make it a great day, stay cool and hurry back - Team Longo

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