Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Matthew Menendez
Refer Me
11 Reviews
Hiking is a big passion of mine and it's a plus getting caught in the rain. I enjoy going on adventures with my family.
Read moreDealership Experience
12 yrs, 6 mos
Industry Experience
24 yrs, 4 mos
Languages Spoken
English
Spanish
11 Reviews
Write a Review
11 Reviews of Matthew Menendez
March 13, 2024
Professional. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. More
by TomPR
Other Employees Tagged: Benjamin Zhou
Helpful 
August 12, 2023
Excellent communication and follow through along with great management and an overall great team making this experience 10/10 great management and an overall great team making this experience 10/10 More
by matthew.d.lopez
Other Employees Tagged: Daniel Lopez, James Valeanu
January 07, 2023
The Disneyland of dealerships. Always makes you glad you came. Friendly, efficient, and knowledgeable. Great staff of employees; especially Mandi Davis. Everything you need in one Always makes you glad you came. Friendly, efficient, and knowledgeable. Great staff of employees; especially Mandi Davis. Everything you need in one place. More
by tzimmer1234
Other Employees Tagged: Rob McGuire, Paul LeBlanc, Mandi Davis
November 30, 2022
I love Vic smith. He helped me get the right car for me my boyfriend and my other boyfriend who is also my brother He helped me get the right car for me my boyfriend and my other boyfriend who is also my brother More
by ilovevic
Other Employees Tagged: Paul LeBlanc, Albert Lopez, Victor Smith, Joseph Perez-Baez, Ethan Su, Jeffrey Tsao, Doug Eroh, Benjamin Zhou, Daniel Lopez
April 28, 2022
Busy. Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part w Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part was in. The supervisors Matthew and Robert are more reasonable and know Toyotas well and make sense. The others like Jesus were frustrating to me. The wait is very long even with an appointment they said I had to wait because others were in front of me so I was angry they gave me an appointment when others were all booked in front of me. It took me 3 days to get keys done so it very frustrating. But overall Longo is the best dealer I have dealt with as upper management tries hard to make a wrong right. Other Toyota dealers have broken things during service but Longo service is honest and not nefarious. I drive over 60 miles to and fro for service. I am spoiled at Longo Lexus with my LX so Longo Toyota is not as great as Longo Lexus but it is not the fault of the people as Lexus is more expensive than Toyota for the same service. More
by JMY
Other Employees Tagged: Jesus Chacara, Rob McGuire, Alex Ayala, Alex Leyva , Donovan
January 31, 2022
I didn’t like when I take the car for oil change sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need i sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need improve thr wait for take any cars I recommend that call the customer I will take. Longer so won’t be wait for too long but I like the service though be nice you give a gift card of Starbucks thanks More
by Josuedematta
Other Employees Tagged: Albert Lopez, Joseph Perez-Baez, Ethan Su, Alex Leyva , Jeff Liu, Alberto Mariscal , Lesley Torres
August 24, 2021
Best dealership by far. I have purchased 9 cars here and am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all the Toyota service department management, especially Paul Leblanc, Rob McGuire, and Kevin Holley. More
by tzimmer1234
Other Employees Tagged: Kary Loefler, Rob McGuire, Paul LeBlanc, Albert Lopez, Ryan Walton , Kayla Santos
June 29, 2021
Matthew Menendez is awesome! He was very professional, courteous, and expedited my process. I travel 50 plus miles and always end up back at Longo Toyota because of the exceptional service that I receive courteous, and expedited my process. I travel 50 plus miles and always end up back at Longo Toyota because of the exceptional service that I receive each and every time. Thanks, Matthew. God Bless, Taksas. More
by ctaksas
September 06, 2019
An Excellent Experience This was an excellent experience! Your people are very talented in their personal skills. After coming to the decision that the repairs my Tundra requ This was an excellent experience! Your people are very talented in their personal skills. After coming to the decision that the repairs my Tundra required were more than I wanted to invest into the truck, Matthew Menendez from you service department was very caring and thoughtfully referred me to Brandon Cruz in your sales division . Brandon handled my purchase decision with patience, and was very personable, efficient, and sincere throughout the entire purchase. I will highly recommend him and Longo Toyota at every opportunity. Godwin was also a pleasure to work with and makes you feel that you are in the best of hands. The entire purchase was a great experience from start to finish. More
by Trucklover
Other Employees Tagged: Brandon Cruz
