Bruce Herrera
Bruce Herrera at Longo Toyota

Bruce Herrera | Page 5

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.9
62 Reviews

I grew up in Azusa, California and enjoying watching and attending the Los Angeles Kings, Oakland Raiders and LA Dodgers. On my days off, I like to go cycling and travel.

Dealership Experience

24 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

62 Reviews

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62 Reviews of Bruce Herrera

August 07, 2022

Dealership Rating
Employee Rating

Did an excellent job on tinting the windows on our car, We have been going to Bruce the service advisor advisor for a long time, he is outstanding More

by dsalomon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with your servicing needs. Make it a great day, stay cool and hurry back - Team Longo

July 29, 2022

Dealership Rating
Employee Rating

Excellent service the number one Toyota dealer in Southern California. Highly recommended to all my friends and families. Go straight to Longo when buying a car. Don’t waist time stopping to other c More

by sylviajohnson00
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jerry Reano , Jeffrey Yip

Jul 29, 2022

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for being so kind and boy are we ever honored to serve you @ Longo.

July 27, 2022

Dealership Rating
Employee Rating

Always clean and friendly. They bend over backwards to serve you, not many dealerships do that. More

by terray909
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Mr.Lee

Jul 27, 2022

Longo Toyota responded

Thank you for letting us know about your service visit and honored you've chosen Longo Toyota | Bruce to handle your auto care needs. We never want you going anywhere else but Longo

Jul 29, 2022

Longo Toyota responded

Thank you again, for being the most important part of our business - Have a great weekend - Team Longo

Jul 28, 2022

terray909 responded

With the best service given to me constantly why would I wanna go anywhere else.

Jul 28, 2022

terray909 responded

With the best service given to me constantly why would I want to go anywhere else.

June 15, 2022

Dealership Rating
Employee Rating

Bruce Herrera is very helpful and go above and beyond he’s an asset to your company. More

by Mellotouch66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Longo Toyota responded

We couldn't agree with you more about Bruce Herrera @ Longo Toyota Svc Dept, he's certainly one of the many reasons why Longo is Longo and even more important is guest like YOU... Make it a great day and hurry back - Team Longo

June 02, 2022

Dealership Rating
Employee Rating

Great dealership. my device advisor Teddy Chiu is always very helpful and explains all work that is being performed. More

by Cordloyola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teddy Chiu

Jun 02, 2022

Longo Toyota responded

Thank you for the kind posting and we never want you going anywhere else but Longo Toyota. Make it a great day and hurry back

May 25, 2022

Dealership Rating
Employee Rating

Service support at Longo Toyota has no peer. Quality of work performed is superb, staff is courteous, knowledgeable, and friendly. Communication throughout the service process is exceptional. More

by Scott in Diamond Bar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lee

May 25, 2022

Longo Toyota responded

Hi Scott from Diamond Bar - it's Longo Toyota wanting to say "THANK YOU" for entrusting our team to handle your auto care needs. We're so honored to serve you - Team Longo

May 18, 2022

Dealership Rating
Employee Rating

When you have a promotion code someone should use honestly open toward the customer thank you. More

by Chhuon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and extend our apologize for your dissatisfaction. Due to the anonymity of DR, we're unable to research your visit thoroughly. Please feel free to contact our Service Manager, Danny Guerrero at: D: 626.602.0547 E: danny.guerrero@longotoyota.com We look forward to hearing back from you

May 13, 2022

Dealership Rating
Employee Rating

Great service dept. Cooperative, efficient. Friendly. Everyone helpful from start to completion. Highly recommend Longo Toyota. More

by Hidalgo1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo

April 22, 2022

Dealership Rating
Employee Rating

Excellent service! Bruce H. our service specialist, always takes care of our needs. He is trustworthy, courteous and sincere. If he informs us that something needs to b More

by Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Longo Toyota responded

THANK YOU * THANK YOU for your Dealer Rater review. We appreciate you coming to Longo Toyota for your car care needs and know you have many choices, we're honored you've chosen Longo | Bruce Herrera to handle your car care needs. Thank you so much for this wonderful posting. Have a great weekend - Team Longo

March 25, 2022

Dealership Rating
Employee Rating

Excellent service all around. Courteous employees and knowledgeable professional technicians that get the work done in a timely manner. Highly recommended! More

by Carla.contreras526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Longo Toyota responded

Happy Friday Ms. Contreras and thank you for bringing a smile to our faces @ Longo Toyota. We're honored to serve you and make sure you hurry back - Team Longo

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