Bruce Lawton
Bruce Lawton at Murray Ford of Starke
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Bruce Lawton

E-Commerce Director

Murray Ford of Starke

13447 US-301
Starke, FL 32091

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19 Reviews

Hello! My name is Bruce Lawton, I have had many different positions throughout my 22 year career in the automobile industry. Whether I have been in Sales, Finance, or part of the Management team, my favorite job has always been helping customers find that perfect vehicle to take home and park in their driveway! I am proud to be a part of the Murray team! We take great pride in helping our customers in any way that we can to make sure they leave us completely satisfied and feel like a member of our family! If I can be of assistance in any way please feel free to reach out to me directly at brucelawton@getyourford.com. Thank you!

Dealership Experience

4 yrs, 6 mos

Industry Experience

22 yrs, 4 mos

not yet
rated

19 Reviews

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19 Reviews of Bruce Lawton

August 13, 2023

Dealership Rating
Employee Rating

They acted as a broker and obtained my asking price on my custom Harley, about $1500 over KBB. I bought a 2022 Jeep Wrangler Sport. They put on Rubicon tires and replaced the tire pressure sensors at no cost More

by Kck1670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Murray Ford of Starke responded

Thank you! I am glad we were able to help! Bruce

April 06, 2023

Dealership Rating
Employee Rating

Very satisfied with the entire process of purchasing our vehicles. The sales help could not have been any better. More

by district4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Walsh

Apr 08, 2023

Murray Ford of Starke responded

Hi, we are happy we could make your experience a positive one! At Murray Ford of Starke, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

April 19, 2022

Dealership Rating
Employee Rating

Very awesome dealer this is my 5th vehicle from Murray and couldn’t be happier. More

by Ajmikkelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Griner, Frank Bender, AJ Mikkelson , Rick Oster

Jul 26, 2022

Murray Ford of Starke responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 18, 2022

Dealership Rating
Employee Rating

Great customer service and very knowledgeable. This is my second car that I have bought from here. More

by bennettsarah5680
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Bender , Jacob Houk

Jan 18, 2022

Murray Ford of Starke responded

Sarah, Thank you for the kind words! We appreciate you, and ALWAYS feel free to call me if you need anything! Thanks again! Bruce

January 18, 2022

Dealership Rating
Employee Rating

I enjoyed making.my purchase. It was very easy with them. I had a very good experience. More

by bjpandos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 31, 2021

Dealership Rating
Employee Rating

Im happy with purchaseof my new F250 superduty. The staff does work well to keep thw customer Happy More

by bjpandos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2022

Murray Ford of Starke responded

Mr. Pandos, Thank you for the information. I did received your email as well this morning that you sent on 12/30. I saw in your email that you stated the Finance Manager told you that you cannot refuse the protection package. Can you tell me who your Finance Manager was? The Protection Package is a series of additions to the vehicle before it goes on the sales lot. They are pre-installed and are based on safety features. If you order a vehicle you can elect to not have the items installed when it arrives to the dealership, or pick and choose which features you would like and not like. The majority of the vehicles available for sale on the lot have the package installed. I want to make sure you received all of the items that are part of the protection package that you were charged. Can you confirm what is on the vehicle that you purchased? I will also check on the 15/150 warranty that you mentioned in your email. What is the best way to contact you? Now that the Holidays are over I am readily available at brucelawton@getyourford.com. Thank you, Bruce

Jan 07, 2022

Murray Ford of Starke responded

Mr. Pandos, I emailed you as well, I am gathering information regarding your experience with us. My main concern would be if you did not get a chance to review your final paperwork before you signed everything and took delivery. I also still need the verification of the Protection package items that were installed on your vehicle. Can you verify what components were completed? Thank you, I look forward to continue working on this for you.

Jan 08, 2022

Murray Ford of Starke responded

Ok great, thank you! That was the information that I was looking for. Are the windows tinted?

Jan 08, 2022

Murray Ford of Starke responded

Ok, thank you.

Jan 10, 2022

Murray Ford of Starke responded

bjpandos, I was researching that as well. I do show that the treatment was done. It is hard to detect if is was applied or not. What makes you feel it wasn't completed? Please let me know I am still working on this! Thank you!

Jan 13, 2022

Murray Ford of Starke responded

Mr. Pandos, I reached out to you yesterday, but I haven't heard back. I would like to set up a time for you to bring in your vehicle to get the items corrected. Did you receive my message? Please let me know what works best for you. Thank you, Bruce

Jan 07, 2022

bjpandos responded

So i was not giving everthing when in with the finance manager. He had to call the saleman. Nothing was done they had to rush my truck back to service after i pointed it out when i was taking delivery. The only thing done to my truck was the wheel locks and tail light program. No interior protection. No Nitrous in the tires.

Jan 08, 2022

bjpandos responded

The factory rear. Only

Jan 10, 2022

bjpandos responded

I would also like to add no Exterior protection was done to my vehicle.

Jan 10, 2022

bjpandos responded

So this weekend i hand washed it. The water didnt bead off like it should. I had my RV treated when i purchased it. I dont see the resemblance at all. I also did a water test on the carpet it didn t bead up as well. It soaked in. My windsheld inside was horrible too. I really think since it was the holiday season nobody payed attention to things it was just marked off as being done.

Jan 13, 2022

bjpandos responded

Yes, I will call you friday so we may discuss.

November 16, 2021

Dealership Rating
Employee Rating

Bruce was an amazing resource throughout the process of ordering and updating me about the status of my new Bronco. More

by Upde69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 28, 2021

Dealership Rating
Employee Rating

Sales man James 5 Star - Bruce 5 Star - Gentleman in the Financial department 0. Be VERY CAREFUL!!! It’s a long sad story that people or SO DISHONEST. Let me begin- I bought a truck from Murray Ford in Au More

by Carole
Recommend Dealer
No

Other Employees Tagged: James Todd Hilliard

June 19, 2021

Dealership Rating
Employee Rating

My car buying experience was really great. A.J., Bruce, and Rick were delightful to work with; pleasant, competent, and thorough. I will definitely refer my friends to this dealer. More

by gwen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Mikkelson , Rick Oster

March 23, 2021

Dealership Rating
Employee Rating

I have been buying my vehicles from Murray Ford for quite a few years now and they have all treated me with respect and honesty More

by JAMESANDDAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
1

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