Bruce Rosales | Page 62

Black grease stains left behind after service Well, I had to ask for someone to come out and clean the black grease stain off the dash board and glove compartment. This is the second time it happe Well, I had to ask for someone to come out and clean the black grease stain off the dash board and glove compartment. This is the second time it happens. Mechanics seem to be careless when working and leave their prints in a number of places. The man came out and cleaned it with a regular detergent cleaner which read Clorox in it as well. This occurred the first time only there were grease stains all over the leather interior (drivers side and in the back of passenger's chair and again the glove compartment). Difference being the Clorox used damaged the leather interior of my car. I feel that for the prices charged, it should be exceptional service without causing a single damage to the auto's interior body. I am not at all happy with the service. Only reason I have given the shop a 2 Star is d/t the roomy waiting area w TVs and the vehicle drive up at shop. More

by LAURIETORRES7 Verified Customer Verified Customer

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15 maintenance services have Took car right away courteous All people involved Completed on scheduled time . Very friendly Made me feel comfortable I will recommend to ot Took car right away courteous All people involved Completed on scheduled time . Very friendly Made me feel comfortable I will recommend to others Very clean More

by mtpen843 Verified Customer Verified Customer

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Good service Always good service and good prices. The service department always give good advices for me and my family thanks again for you great service. Great c Always good service and good prices. The service department always give good advices for me and my family thanks again for you great service. Great coffee too. More

by inghenryromero Verified Customer Verified Customer

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problem solved! Aproblem with torn chair plsstic was resolved promptly and professionally. Bruce was very efficient. I got updates on the progress of work in timely m Aproblem with torn chair plsstic was resolved promptly and professionally. Bruce was very efficient. I got updates on the progress of work in timely manner. More

by NATALIYAG Verified Customer Verified Customer

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Very satisfied with the great service In the past when I went to another mechanic I was always having problems and it was frustrating. At TOYOTA I've been satisfied with the service and a In the past when I went to another mechanic I was always having problems and it was frustrating. At TOYOTA I've been satisfied with the service and also appreciate that I can wait for the car to get fixed and it's not usually too long. More

by NAGUIRRE511 Verified Customer Verified Customer

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Constant brake squeaks after service Had both the front and back brakes done and the back one is squeaking almost constantly. I took it back for them to look it up and they said nothing i Had both the front and back brakes done and the back one is squeaking almost constantly. I took it back for them to look it up and they said nothing is wrong and cleaned it and applied a no squeak spray to it. Took The car home and found out it is still happening. Note: they are trying to tell me this is normal but it's not. It's loud and didn't happen originally before I needed brake service. More

by kleung11 Verified Customer Verified Customer

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Comfortable waiting room...well cared for..excellent service I was welcomed immediately with my name on the monitor. Bruce was professional and service was quick. Waiting room very inviting and comfortable. R I was welcomed immediately with my name on the monitor. Bruce was professional and service was quick. Waiting room very inviting and comfortable. Reminder sticker very helpful. More

by DSP20P Verified Customer Verified Customer

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Very good service Service is very good . Employees are very friendly and kind. I had issue with malfunction indicator light. My car was checked , no issues have been fo Service is very good . Employees are very friendly and kind. I had issue with malfunction indicator light. My car was checked , no issues have been found, I got the detail explanation regarding the root cause. My car got washed and I wasn’t changed for this service at all. More

by Vg Verified Customer Verified Customer

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service second vehicle leased at glen toyota & i will not go anywhere else! Sales personnel & Customer Service personnel are friendly, accomodating, helpful. second vehicle leased at glen toyota & i will not go anywhere else! Sales personnel & Customer Service personnel are friendly, accomodating, helpful. I would not hesistate in recommending Glen Toyota's service department & SalesDepartment More

by marfras1 Verified Customer Verified Customer

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Maintenance service Glenn Toyota has a new facility dedicated for cars maintenance. The personnel is friendly, costumer oriented and professional. The facility has hi Glenn Toyota has a new facility dedicated for cars maintenance. The personnel is friendly, costumer oriented and professional. The facility has high quality amenities and drive in capability. More

by MIKE Verified Customer Verified Customer

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