Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 64

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

August 01, 2018

Dealership Rating
Employee Rating

Recheck brake system I had brake work done recently and took back my vehicle because the brakes were making an unusual sound. The service was fastand efficient .They dia More

by LISANORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Driver

Aug 06, 2018

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

August 01, 2018

Dealership Rating
Employee Rating

Excellent service always The service experience is professional and well organized and everyone is courteous and friendly. The waiting area is spacious and comfortable. I woul More

by lgarden0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2018

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 29, 2018

Dealership Rating
Employee Rating

15000 mile check up I’m very pleased with Glen Toyota they do a very good job on my truck they. Also greet you very nice and when you’re done your car is washed but they More

by Gp7bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 28, 2018

Dealership Rating
Employee Rating

It was fine I came in as a walk in .i was quickly signed in the service center didn’t have many cars bringing worked on but it still took over 3 and a half hours More

by THOMASCASSANO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Moses "Munir" Chughtai

Aug 01, 2018

Glen Toyota responded

Hi, Thanks for your feedback. I apologize for any extended wait. Glen Toyota certainly appreciates your business over the years. I'd like to rectify the situation, is ther anything we can do for you in the future let me know. Thanks Rob D GM

July 26, 2018

Dealership Rating
Employee Rating

Excellent Service Excellent service. Friendly, efficient employees. Service performed as promised in a timely manner. Always updated on the status of the repair. Great More

by edkav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica

July 22, 2018

Dealership Rating
Employee Rating

Problem with battery and alternator I came in to replace the battery or alternator because two other places told me I had a problem with both of them I scheduled an appointment and cam More

by NBUKACZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Baran , Andrew Parneros

July 22, 2018

Dealership Rating
Employee Rating

Outstanding service Very well pleased with the ambiance of the service waiting room, and more than pleased with the service personnel. I particularly appreciate that they More

by WOLFE1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2018

Dealership Rating
Employee Rating

I’ve had a long term relationship for a reason Working with Glen Toyota Service Center has always been a pleasure. They let me know the cost and how long repairs will take. They work hard to accomm More

by IRISHBOY90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2018

Dealership Rating
Employee Rating

Amazin service by Bruce Very happy with the way Bruce resolved my problem. He was very friendly, professional and polite. I'm very glad Bruce helped me with my problem. More

by AnabelM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2018

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 20, 2018

Dealership Rating
Employee Rating

A Pleasant Experience Quick and painless. Good job. I'll be back again for my next service. Waiting area was comfortable and well appointed. All staff were courteous and pr More

by danboin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Christensen, Andrew Parneros, Natalie Paulino, Nicole Willis

Jul 21, 2018

Glen Toyota responded

Thanks so much for the feedback, Glen Toyota appreciates your business! Rob D GM

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