Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 66

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

June 26, 2018

Dealership Rating
Employee Rating

Incomplete job and didn’t answer about inquiry I went for service on 6/23 and asked to check if they have front bumper rubber so I can be install service rep said Ok we will check and I asked asked More

by zubairk4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 07, 2018

Glen Toyota responded

Hi I cant pull your information based on the username fro Dealerrater. Please contact Mike Elston at melston@glentoyota.com so we can rectifty the situation. Thanks Rob D GM

June 21, 2018

Dealership Rating
Employee Rating

Awesome Everyone was professional courteous and skilled. Bruce was incredibly helpful and I would work with him any time. The service was efficient and profes More

by PWOODS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2018

Glen Toyota responded

Thanks for your feedback. We appreciate that you come to us for your service needs! Rob D - GM

June 12, 2018

Dealership Rating
Employee Rating

Always wonderful! Service with a smile. Professional and accommodating team in service Dept. won't go anywhere else! Bruce always goes above and beyond and that's why More

by Johnslo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 09, 2018

Dealership Rating
Employee Rating

1st visit Convenience of location and hours. Clean, efficient good communication and follow through. Keeps you informed. Comfortable and bright waiting area. St More

by ABDOO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 06, 2018

Dealership Rating

Great service! Everyone is so friendly and helpful. The facility is clean and comfortable, with a nice waiting area. They washed ad vacuumed my car as a courtesy, I More

by Iman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Christensen, Andrew Parneros, Natalie Paulino, Nicole Willis

June 06, 2018

Dealership Rating
Employee Rating

Excellent Service Oil service was done on time. My car was washed and vaccumed. Nothing was missing. Free hot chocolate and bagel. Bruce was friendly and accommodating More

by GYLANAN09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Car Washer excellent

June 05, 2018

Dealership Rating
Employee Rating

Factory maintenance on my Toyota Camry I was very pleased with the service I received at Glen Toyota. I would certainly recommend this dealership and Service Center to a friend if I knew so More

by runaroundmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Bawiec

May 30, 2018

Dealership Rating
Employee Rating

Painless service Called at 5 PM to set up an appointment and they were able to take me the next day. Dropped off the car that night for 25,000 mile service and picked More

by galvin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Willis

May 23, 2018

Dealership Rating
Employee Rating

Went in for oil change, asked them to check brakes Went in for oil change, asked them to check brakes. Said I could make another appointment if necessary. The brakes did need to be changed, they said More

by HELVANDENBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 18, 2018

Dealership Rating
Employee Rating

Amazing Warranty Went back for a repair that they had done and it was fixed again, no questions asked. Pleasantly surprising and top notch quality. Love Bruce R! More

by ranjankhan@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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